First Time doesn t work The customer service are great but not fast everytime sometimes you need to Wait for a solution Second doesn't works it was a mistake from keepgo and they fix it for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
switched from chtr mobile which has to be hands dow the worst cell provider in the entire world!!!! only needed some data as most of my use of my android phone is on wifi. Bought 1GB of data from Keep... See more
KeepGo is the most supportive company in the eSims industry available. They are very quick in response and very generous in giving support. Thank you KeepGo.
Fantastic service. Got a Ubiquity UMR-Ultra-US to use with a North American lifetime data only plan. Only hiccup I had in the setup was that I didn't have Roaming enabled on the router, which Ndifre... See more
Company details
- Telecommunications service provider
- Internet provider
- Internet Service Provider
- Mobile network operator
- Phone and internet services
- Wi-Fi Spot
Written by the company
Keepgo provides mobile data services to people all around the world: in the USA, Canada, the Netherlands, Germany, Europe, Asia, Australia, and more to come. Prepaid cellular plans with no contract or any extra fee, privacy IP address, a few top networks per country for the best coverage, pay-as-you-go data plan or flexible unlimited monthly plan—these are features you are going to love. We developed data sim cards, mobile WiFi hotspots and eSIMs right for you!
Contact info
United States
- support@keepgo.com
- keepgo.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Customer/Technical Supports
I have been using various service providers providing eSIM and/or SIM cards. KeepGo's supports are by far one of the top - pretty much 24/7 replying your questions via eMails within one hour or so; or over the Website chats.
Quick and friendly support
Quick and friendly support. All works fine. Thanks.
I was able to activate my e sim easily
I was able to activate my e sim easily. Connection is average. Overall I’m happy with my experience.
A++ customer service
A++ customer service. I’ve been using keepgo for years!! As a frequent traveler this service helps me a lot
Great value, good service, amazing support
Great experience with this company. Used their physical and eSIM products in more than 20 countries and never had an issue. When I need Support, i always get a response quickly and to the point.
Shoutout to Bozhena, recent great experience for support question.
Highly recommended.
Very efficient service and good deals!
I was planning to travel from the UK to Switzerland. However, the data provided by my carrier is too expensive, costing 15 GBP for 3G data. Then I recalled the service provided by Keepgo, which I had unused data. The customer service was timely, and I successfully transferred my lifetime data from my previous eSIM, which had already been installed on my previous cellphone but had been cleaned up. Thank you, Keepgo, for the efficient service.
5 Star customer service.
The ease of getting answers to a question that I had was refreshing. Purchasing what I wanted was simple, and the customer service is 5 star. Replied to my Questions very fast. Wish all companies would be like Keepgo.
The answer was quick
The answer was quick. Part of the problem was my fault
Everything was as expected with no…
Everything was as expected with no service interruption
The industry standard for global eSIMs
I've been using Keepgo for over 10 years, and they have always been incredibly reliable. Their support is top notch. Their service is a lifesaver. The world is a safer place when when you always have Internet access.
Improved my cellular experience while camping
I’m camping and wanted to use AT&T cellular service instead of my normal Verizon in this area. I purchased the plan for the U.S and it automatically connected to AT&T. The process was very straightforward.
Thank you, Hoa
Thank you Hoa, so much! I’ve just managed to install the eSIM and am boarding my flight now!
Thank you and Keepgo for delivering fast almost immediate response!
New phone
I had problems of moving my esim to my new phone but an agent helped me quickly and very nice. Now my new phone also have data abroad :).
Value for money data connection
Value for money data connection. Life time validity of the SIM is the icing in the cake.
If uou choose the wrong plan, they solve it
First I choose the wrong plan and also activated the coupon for 1GB free on the wrong plan.
They send me a link with the right plan, started refund of the old one and moved the 1GB coupon to the new one, how kind is that? 🤩
Great Product
Great, simple to procure, worked well from the start, recommended! Great choice to have lifetime traffic i.e. no time of expiry, for my home automation project.
Reliable 2nd data line for US
Been using KeepGo for years to provide carrier redundancy on my phone- in the event I go outside of my carrier's coverage footprint, it opens the potential to turn to the other big carriers for backup data. The service had an unexpected outage for the Saggitarius product, but Ndifreke got me working again with minimal effort. Point taken off only for the outage that I had to realize on my own, all other aspects have been ideal.
Excellent customer service
Whenever I have an issue, I get help promptly. Thank you, Ndifreke!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








