It took almost two months to receive my order which on the website looked 3 dimensional and when I received it, which was someone else's picture/order, it was the picture stuck to a piece of plastic.... See more
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The item looks completely different than in the pictures. In Germany, this would be considered deliberate consumer deception and misleading advertising. I have not been offered a refund so far. I will... See more
The face was zero percent accurate with the picture i chose. After texting them about a refund because of their mistake they just offered me a 60% refund. i would never ever order something from there... See more
I'm very satisfied with the delivery. The delivery time is acceptable, but you have to order early, of course. However, I still have to complain: you get a link to check the order status, but no statu... See more
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Company details
Written by the company
Kozgift beschäftigt sich mit der Herstellung und Verarbeitung von kundenspezifischen Produkten. Wir reparieren permanent verschiedene Accessoires und Schmuckstücke zu Leben und Liebe. Derzeit bietet Kozgift hauptsächlich personalisierte Online-Fototaschen, Foto-Nachtlichter, Namensschmuck, Geburtssteinschmuck usw. an. Egal wo Sie sind, wer Sie sind und worüber Sie leidenschaftlich sind, auf kozgift.com ist es unsere Kernvision, Ihnen zu helfen, Ihre Einzigartigkeit auszudrücken oder Ihre guten Erinnerungen für immer zu prägen. Unser Team ist bestrebt, seinen Kunden kostengünstige, qualitativ hochwertige Produkte und professionelle Lieferanten, Produktionsinstitutionen und professionellen Kundenservice anzubieten. Wir bestehen darauf, unseren Kunden qualitativ hochwertige Produkte und ein gutes Einkaufserlebnis zu bieten und alle Dienstleistungen auf der Grundlage von Kundenvorschlägen zu verbessern. Kunden Freude und Emotionen an den Geschenkprodukten von Kozgift teilen zu lassen, ist unser ständiges Streben. Kozgift hat es sich zur Aufgabe gemacht, eine Vielzahl kreativer, stilvoller oder maßgeschneiderter Geschenke anzubieten. Bitte seien Sie versichert, Überraschungen für Ihre Lieben zu wählen.
Contact info
Room 605,No.10, Jinzhou North Road, Cangshan District, Fuzhou, Fujian, China, 350007, Fuzhou, China
- kozgiftorder@gmail.com
- kozgift.com
2.0
Poor
133 reviews
Replied to 19% of negative reviews
Typically replies within 24 hours
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I ordered Large but it’s maybe an…
I ordered Large but it’s maybe an Small.
The quality is very bad for this price
The costumer service and the shipping was good.
1 August 2023
Unprompted review
Reply from Kozgift
We apologize for any inconvenience this may cause. Customer service is of the utmost importance to us and we have heard your feedback about our products. Your feedback will be shared with our team for timely action. In order to help you better, please provide your order number so that we can check the product details and analyze the problem. Rest assured, we are committed to improving and ensuring your satisfaction. Thank you for bringing this to our attention.attention.
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