I've gotten my contact lenses (solotica) here for almost 10 years now! Customer service is exceptional they will always make sure things go properly. The product itself is always second to none!... See more
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lens.me is a certified optical shop offering brands such as Solotica, Anesthesia, Bella and more. We offer super fast global shipping and are always on hand, night or day, for all our customers with our 24/7 support team.
Contact info
Gold and Diamond Park, Building No. 3, Ground Floor, Sheikh Zayed Road, Dubai, U.A.E.
- + 971 4 379 1791
- contact@lens.me
- lens.me
Hasn’t replied to negative reviews
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Great shopping experience from purchase…
Great shopping experience from purchase to delivery.
I love Lens me amazing quality contacts…
I love Lens me amazing quality contacts and fast delivery.
Very satisfied with my purchase
Very satisfied with my purchase. The contact lenses are stunning and matched my expectations. There was a minor delivery issue, but customer service was excellent—prompt, helpful, and efficient in resolving the matter. Overall, a great experience and I would confidently order again.
One of my contacts was damaged and I…
One of my contacts was damaged and I couldn’t use it for anything so I ordered one more and now it’s complete set
Contact lens arrived in great condition…
Contact lens arrived in great condition and expiry date until 2028. Very happy, excellent quality .. will buy again.
I was very pleased with the speed of…
I was very pleased with the speed of shipping;
however one of the lenses has already broken.
I will buy another brand of contact lenses again.
I love lens.me
I love lens.me! Shipping is so fast! I got everything I ordered and the colored contact look fabulous in my eyes! Compliments all day!
Happy Bunny
Quick, easy, exactly as described happy with my purchase and would definitely buy again
Presented beautifully
Presented beautifully. The lenses did not suit my dry eyes and felt very uncomfortable however, would not hesitate in using Lens.me site again to try out a different brand. Thank you for the make up case- so useful
I’ve been ordering from here for years…
I’ve been ordering from here for years and they keep shipping faster and the quality has always been great. Only once did I have an issue with a lens and they sent me a replacement.
Simple ordering process and shipping…
Simple ordering process and shipping was faster than expected
Easy to order
Easy to order, shipped and delivered in a timely fashion. So far I am loving the contacts.
Eye infección
I’ve bough their contacts multiple times (solotica ). And is been great till this last time . I decided to order the Bella brand well they gave me an eye infection and you see blurry . Idk if it the brand or their defective . I reached out to costumer service multiple times and I’ve just gotten ignore . That’s how they treat their faithful costumers .
So many compliments
They look so real! Did u always have blue eyes? People love them! They are so easy to use! I'll definitely be getting a different color to try.
GAVE ME AN EYE INFECTION TWICE
I've purchased lenses here twice and both time they gave me an eye infection. Customer service was ridiculous. I don't recommend them.
Emphasizing the Customer Loyalty and Betrayal
For over five years, I've been a dedicated Lensme customer, even recommending them to many and showcasing their products on social media. My recent purchase of Anesthesia Anesthetic Fonesta lenses, however, was a complete letdown. Not only was the color different than expected, but the lenses blurred my vision after just a few hours. What's worse is the abysmal customer service I received. It took weeks to get a response, and after jumping through hoops (including destroying the defective lenses), my reasonable request for a replacement pair of my trusted Bella Elite Emerald Green lenses was denied. This complete lack of support for a loyal customer is shocking and frankly, feels like a betrayal. I'll be taking my business to Bella Elite directly and can no longer recommend Lensme.
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