When you surf the internet with a subject in mind, it doesn't take long before one gets a call inquiring about your search. This was the case with Tom. He was very pleasant, and knew his material ve... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Our experience with calling to speak with Jacob Yates was an exceptional experience he was very kind and courteous. When we had a question he couldn't quite get to right away he put us on hold for a b... See more
Company replied
I lost my charger for my pendant and looked up lifestation on google, called them and explained my problem. They listened kindly and sent another and it arrived within a week. I cannot thank them en... See more
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I spoke with Reggie today regarding switching from the necklace to a smartwatch. He informed me that once you make this change, and don't like it, you cannot switch back to the necklace. He also let... See more
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Company details
- Home Care Service
- Emergency care service
- Home Help
- Local Medical Service
- Medical Equipment Supplier
- Medical technology manufacturer
Written by the company
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation
Written by the company
- We're committed to monitoring excellence.
- When you join the LifeStation family, you get top-tier service and protection whenever and wherever you need it. You can rest assured that in the event of any emergency, you can depend on LifeStation to be there for you.
Special Offer - New Customers
Save over $180 on LifeStation Medical Alert Systems
LifeStation offers a risk-free 30-Day Money-Back Guarantee, giving you peace of mind as you try their reliable medical alert services. Plus, you can save over $180 when you choose their annual plan, ensuring continuous protection while maximizing your savings. Take advantage of this incredible offer and invest in your safety today with LifeStation!
Contact info
825 Rahway Avenue, 07083, Union, United States
- 800-884-8888
- info@lifestation.com
- lifestation.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from LifeStation
We’re so happy to hear that you enjoyed your experience. Thank you!
Understood my circumstances and offered…
Understood my circumstances and offered ways to save . Courteous and informative..
10 December 2025
Reply from LifeStation
We appreciate your 5-star rating! Our team works hard to deliver the best service possible, and it’s great to see that reflected in your review. Thanks again!
Reply from LifeStation
We're delighted that Sherry left a positive impression on you! Your feedback will motivate them to continue delivering excellence.
Very helpful information
It was explained what all the device will do for me & my family.
9 December 2025
Reply from LifeStation
We’re so happy to hear that you enjoyed your experience. Thank you!
I forgot the lady’s name that helped us…
I forgot the lady’s name that helped us but she was truly helpful
9 December 2025
Reply from LifeStation
Thank you so much for your kind words! We're thrilled you had a great experience.
I really appreciate my Life Station
I really appreciate my Life Station. I have a suggestion...make the lanyard that holds the device thinner. When I take a shower and get it wet, it takes a long time to dry.
8 December 2025
Reply from LifeStation
Your satisfaction is our top priority, and we're so happy to see your 5-star review. We're committed to providing the best service possible, and your feedback helps us improve.
Reply from LifeStation
Hearing about your positive experience has made our day! Thank you for taking the time to share your feedback with us.
Reply from LifeStation
Thank you for your positive review! We're glad you had a good experience.
A wonderful representative
5 December 2025
Reply from LifeStation
We’re so happy to hear that you enjoyed your experience. Thank you!
Reply from LifeStation
Thank you so much for your kind words! We're thrilled you had a great experience.
Aggressive sales pitch
I would have appreciated a chance to compare other companies before I get the hard sell. It was a bit aggressive and I didn't like it.
4 December 2025
Reply from LifeStation
We’re very sorry to hear about your experience. You should always feel comfortable and never pressured when speaking with our team. We appreciate your feedback and are using it to improve. If you need any help with your order or setup once it arrives, we’re here for you—please feel free to reach out anytime.
Customer Service Representative
I spoke with Maria. She was very nice and knowledgeable. She explained in detail how things would work. She answered all the questions I had.
5 December 2025
Reply from LifeStation
Thank you so much for your kind words! We’re thrilled to hear Maria made such a positive impact. We’ll be sure to pass along your praise!
Reply from LifeStation
Thank you so much for your kind words! We're thrilled you had a great experience.
used life station before and was very…
used life station before and was very satisfied.
4 December 2025
Reply from LifeStation
We’re so happy to hear that you enjoyed your experience. Thank you!
The customer service rep was great
The customer service rep was great. Very friendly and quick with communication.
4 December 2025
Reply from LifeStation
We’re so happy to hear that you enjoyed your experience. Thank you!
Buying was easy. Let’s see how using goes.
The person on the phone, Tom Dolan, was pleasant and helpful. I sincerely believed he tried to obtain the most needed device, for the least amount of money. I tend to distrust salespeople, but Mr Dolan at least made it a positive experience. I look forward to getting my device and testing it out.
5 December 2025
Reply from LifeStation
Thank you for the glowing review! It’s wonderful to hear Tom Dolan exceeded your expectations. We’ll share your feedback with them!
It came at the right time.…
It was a great experience because Sherry was very well educated on the product and could answer any question I asked her. She is a Customer Service Professional. I am at a point in my life where I need this product and it came along at the right time. This is a product especially for Seniors.
5 December 2025
Reply from LifeStation
Thank you for your wonderful review! We’re proud to have Sherry on our team and will make sure they know about your kind words.
The customer service/salesperson was…
The customer service/salesperson was very informative and clearly explained the benefits of this product. He made the decision easy.
3 December 2025
Reply from LifeStation
Thank you for your feedback! We're happy you had a good experience, and we're here to make it even better. Feel free to reach out with any ideas or concerns.
When you surf the internet with a…
When you surf the internet with a subject in mind, it doesn't take long before one gets a call inquiring about your search. This was the case with Tom. He was very pleasant, and knew his material very well. He reviewed the history of LifeStation, and the success it has had. He answered all my questions, and seemed definitly interested in me as a person. I was incouraged by my daugter to get some kind of life allert system. I think I purchased an excellent one.
4 December 2025
Reply from LifeStation
Your satisfaction is our top priority, and we're so happy to see your 5-star review. Thank you for your trust in our service! We’re so glad Tom could assist you effectively. Thank you for the great feedback!
Representative was very courteous and…
Representative was very courteous and helpful in answering all of my questions..!!
3 December 2025
Reply from LifeStation
We can't thank you enough for your positive review! It means the world to us to hear about your great experience.
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