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Lifesuny Reviews 197

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TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the company's response times, noting a lack of communication regarding their orders and refund requests. People frequently reported not receiving their ordered products, or receiving incorrect or defective items. The refund process was also a major point of frustration, with many struggling to obtain their money back even after returning products. Some people were dissatisfied with the product quality, describing items as cheap or not as advertised. However, some customers also noted positive experiences with specific products, finding them sturdy or functional. A few reviewers also praised the customer service, highlighting helpful interactions and prompt responses to their concerns.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Some customers express satisfaction, for example, with... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express significant frustration and... See more

Response time

Customers express significant frustration with response times. Many report sending multiple emails and... See more

Refund

Users describe negative interactions with refund. Many customers report significant difficulties in obtaining... See more

Customer service

People report ambiguous experiences with customer service. While some customers, like those who interacted... See more

Reviews shaping this summary

Rated 1 out of 5 stars

TERRIBLE customer service and cheap product!! I ordered a karaoke machine for my granddaughter - purchased 12/4 and didn’t arrive until 12/31 so too late for Christmas. Should’ve known it was on a slo... See more

Rated 1 out of 5 stars

I ordered 2 travel clothes irons/steamers. They only get lukewarm and do not steam. I have emailed them numerous times requesting return instructions and refund and no reply. DO NOT order from this c... See more

Rated 1 out of 5 stars

I ordered special and expensive Valentine's Day cards on January 24th, giving myself ample time to receive them and send them out. It is Feb. 6 and I have not received them. I contacted customer servi... See more

Rated 1 out of 5 stars

Placed an order with lifesuny on 7/21/25 for a baby product and have yet to receive items or communication regarding delivery. Have sent two emails with no response. Sadly I cannot get a refund throug... See more

Contact info

2.2

Poor

TrustScore 2 out of 5

197 reviews

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Replied to 36% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I've been buying from them since last.

I've been buying from them since last year and so far I experienced a good customer service. Before I shop from them I check DHGate and Aliexpress first and Lifesuny has some cheaper products than those two websites or different products, that's what I buy from them and they always respond to my emails or complaints. I will buy again from this seller.

26 February 2024
Rated 1 out of 5 stars

Over a month. Not received.

Placed an order on December 11 th. As of January 23rd I have been unable to get any information on the order or even a response. Typically don’t order from unknown companies, however sister ordered and received so I did also. If there was any communication at all I would be fine waiting. However I have sent several emails and received no response. My advice is DO NOT order from lifesuny.com

11 December 2023
Unprompted review

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