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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and guidance, highlighting their helpfulness and belief in the learners' abilities. People frequently mention the positive and professional demeanor of the coaches and tutors, who are described as knowledgeable and approachable. Reviewers also appreciate the well-structured and flexible learning experience, noting the ease of navigating the learning platform and the engaging nature of the skills days. The overall service is often described as rewarding, with many consumers feeling supported and encouraged throughout their learning journey, which helped them build skills and confidence.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the helpfulness and knowledge of... See more

User experience

Reviewers express high satisfaction with the user experience. Customers highlight the ease of understanding... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight the exceptional support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My apprenticeship experience was wonderful. I learned so much about hospitality, safety, and guest relations. I learned how to solve problems and how to initiate professional dialogue with a guest or... See more

Company replied

Rated 5 out of 5 stars

Just completed a level 5 Apprenticeship with Lifetime Training. Lifetime were very supportive. The learning platform is great, but their coaches are amazing. Angela was my coach, and she was incre... See more

Company replied

Rated 5 out of 5 stars

My learning coach had a lot of belief in me through out and despite personal challenges I am proud to have completed my learning and passed with a distinction. I would highly recommend lifetime traini... See more

Company replied

Rated 5 out of 5 stars

Flick was an amazing coach who supported me through and Louise’s training days really helped. Would recommend lifetime for anyone

Company replied


Company details

  1. Vocational school

Written by the company

Lifetime is the UK's top training provider, offering a wide choice of training solutions to our customers ranging from assessment of training & development needs for organisations to course advice & industry recognised qualifications for learners.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

394 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Just completed a level 5 Apprenticeship…

Just completed a level 5 Apprenticeship with Lifetime Training.

Lifetime were very supportive. The learning platform is great, but their coaches are amazing. Angela was my coach, and she was incredibly helpful. It was an absolute pleasure to learn and pass my apprenticeship with them.
The skills days were well managed and engaging, and brought so many theories and models of management to the sessions. If I had the choice of completing the course again online or attending the skills days, I would definitely choose the face-to-face skills days again; the knowledge and practice are invaluable. Would recommend 100%.

23 July 2025
Unprompted review
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Reply from Lifetime

Hi Tracey, thanks for taking the time to leave us a review and it's really good to see that you had such an amazing coach in Angela! Thanks for the recommendation as well, all the best, Lifetime.

Rated 5 out of 5 stars

The training course was very…

The training course was very interesting and learned a lot about security and other aspects in the course. The tutorial Kevin was very knowledgable and give a lot of confidence and give us a lot useful skills and very approachable and very polite and put it across very professional

22 July 2025
Unprompted review
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Reply from Lifetime

Hi Jeffrey, thanks for taking the time to leave a comment and it's brilliant that you had such a professional and approachable coach! All the best, Lifetime.

Rated 5 out of 5 stars

Amazing tutor not compilcated…

Amazing tutor not compilcated instructions were simple and easy to follow i would highly reccomend to anyone interested in this course kevin the tutor was absoulutly amazing couldnt thank him enough

22 July 2025
Unprompted review
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Reply from Lifetime

Hi Mr Duck, thanks for taking the time to leave us a review - great to hear you had an amazing tutor in Kevin and thanks for the recommendation! All the best, Lifetime.

Rated 5 out of 5 stars

Great course

Really good teacher he was patient and enjoyable to work with was very professional in what he dose.I went from the cours knowing a lot more a cconfident would really recommend the course to eany one new starting out.

22 July 2025
Unprompted review
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Reply from Lifetime

Hi Megan, thanks for taking the time to leave us a review and we're glad you had such a great coach and thanks for the recommendation. All the best, Lifetime.

Rated 5 out of 5 stars

Brilliant course

Absolute amazing training and the tutor Kevin was very well detailed and the instructions were perfectly clear to follow and understand would highly recommend to anyone interested in this industry Kevin built up our confidence and taught us how to be professional, absolutely amazing course!

22 July 2025
Unprompted review
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Reply from Lifetime

Hi Cae, thanks for the review and it's great to hear about your tutor being so helpful and helping you enjoy such an amazing course! All the best, Lifetime.

Rated 5 out of 5 stars

The course was very informative the…

The course was very informative the tutor kevin was amazing at explaining everything I detaile and explained everything really well . It was very professional and has given me the confidence to work in the secretary industry. Thanks Kevin

22 July 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Julie, thanks for the comments and it's great to hear that you've had such an amazing tutor and it's given you such confidence at work! All the best, Lifetime.

Rated 5 out of 5 stars

I am loving my course with Lifetime

I am loving my course with Lifetime - my coach is great and the learning App really easy to follow. Would recommend to anyone thinking about - go for it!

21 July 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Claire, thanks for the review and it's great that you're loving your course! All the best, Lifetime.

Rated 5 out of 5 stars

All good

All good, met my expectations

21 July 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Mr Somers, thanks for the review and it's great to hear we met your expectations! All the best, Lifetime.

Rated 5 out of 5 stars

Coaches are really helpful

Coaches are really helpful. It’s all easy to work with and find what you’re looking for. You get updates and reviews on how you’re doing so you are always in the know.

21 July 2025
Unprompted review
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Reply from Lifetime

Hi Owen, thanks for the review and it's really good to hear that you had such helpful coaches and found the reviews so useful. All the best, Lifetime.

Rated 5 out of 5 stars

Excellent working coaches

Great resources, excellent working coaches, comfortable learning environment

1 January 2025
Unprompted review
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Reply from Lifetime

Hi George, thanks for the comment and it's brilliant to hear you had such great resources and coaches! All the best, Lifetime.

Rated 5 out of 5 stars

Matthew openshaw

My experience with liftwas was amazing matthew openshaw was the best coach alway on hand for help support and encouragement whenever you needed

1 July 2025
Unprompted review
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Reply from Lifetime

Hi Jade, thanks for the review and it's great to hear that you had such a supportive and encouraging coach in Matthew! All the best, Lifetime.

Rated 5 out of 5 stars

A better option than a full-time…

A better option than a full-time education program, because I can still support myself while gaining work experience at the same time. I had a helpful mentor (Gary) who take his responsibilities seriously and is not afraid to go a mile to support you or give you a push.

13 July 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Mon, thanks for the comments and it's great to hear Gary was so helpful - and you're right, apprenticeships are great for gaining experience whilst working! All the best, Lifetime.

Rated 5 out of 5 stars

I have full support from my coach

I have full support from my coach, she has engaged with me when I have had some challenges.

1 July 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Sharon, thanks for leaving us a review and it's great to hear you had such a supportive coach! All the best, Lifetime.

Rated 5 out of 5 stars

My learning coach had a lot of belief…

My learning coach had a lot of belief in me through out and despite personal challenges I am proud to have completed my learning and passed with a distinction. I would highly recommend lifetime training. Highly professional through out.

24 June 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Charmaine, thanks for leaving us a review and it's really good to see that you've had such a supportive coach and thanks for the recommendation! All the best, Lifetime.

Rated 5 out of 5 stars

My tutor kelvin has been spot on

My tutor kelvin has been spot on! Always helping me when I need it, he explains everything clear.

1 July 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Becca, thanks for the kind words about your tutor, great to hear it! All the best, Lifetime.

Rated 5 out of 5 stars

Empowered to Grow: My Journey with Lifetime.

What made my experience great at Lifetime is the exceptional support I've received from my coaches and the entire team. Their approachable and personalized guidance has been instrumental in helping me grow both professionally and personally. The coaching style is tailored to individual needs, which I believe is crucial for effective learning and development.
I think Lifetime is doing exceptionally well in creating a nurturing environment that fosters growth, confidence, and teamwork. The organization's commitment to its learners' success is evident in the way they provide ongoing support and resources to help us excel in our roles. Specifically, the mock tests and assessments have been incredibly helpful in preparing me for real-world challenges.
One area where Lifetime consistently excels is in providing constructive feedback that is both honest and actionable. This approach has not only helped me identify areas for improvement but also given me the confidence to take on new challenges. Overall, my experience with Lifetime has been truly transformative, and I feel grateful to be a part of this community.

17 June 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Gustavo, thanks for leaving us such a great review and it's really good to see that you had so much support which worked for you individually. All the best, Lifetime.

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