Lighthouse Reviews 263

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Crooked and cheaply made clothing. I wanted to returned a dress within two weeks that cost $500, they said I was only entitled to five dollars back given what was within two weeks.

Rated 1 out of 5 stars

Signed up not really for the cash back but just to get help finding a place. Got paired with Debbie who took notes and then delivered me matches that were nothing like the notes and then shared with... See more

Rated 5 out of 5 stars

More. Than. An app. They assign a rep, and HER SUPERHEROIC EFFORTS made an already 5-star apt search system into a full-blown service. 10/10 recommending to you now. Vital for finding an apartment. *W... See more

Rated 5 out of 5 stars

With this being my first time working with an apartment finder company, I honestly loved my experience with Lighthouse. Gabby did such an awesome job helping me find a new apartment. It took some time... See more

Company details

  1. Apartment Letting Agency
  2. Online marketplace
  3. Estate Agent
  4. Estate Agents
  5. Property Consultant

Written by the company

Lighthouse is a next-gen rental site. Find exclusive apartments that pay to have you and get monthly cash back.


Contact info

3.1

Average

TrustScore 3 out of 5

263 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I worked with Alan from

I worked with Alan from
Lighthouse as my locator. He did a great job in finding an apartment for me. I truly recommend lighthouse to anyone who’s looking for an apartment or any kind of property.

17 March 2023
Unprompted review
Rated 5 out of 5 stars

Shelbi Moss- The best

I would like to give Shelbi M. a huge shout out- Not only did she help my son find the apartment of his dreams, she helped me and my daughter with our relocating needs! Shelbi listens and points you in the best direction for your needs. Thank you so much for your patience and your professionalism. Highly recommend her services!!

21 February 2023
Unprompted review
Rated 5 out of 5 stars

Respectful and Responsive Leadership

I was having an issue getting approved on one of Lighthouse's Facebook groups for housing in my city, so I contacted them by phone and was soon after put in touch with the COO, who was very kind in helping me resolve my issue.

13 February 2023
Unprompted review
Rated 5 out of 5 stars

Would use again!

Shelbi made my apartment hunting experience so smooth and easy. I had things change so many times and she was always there to help and go above and beyond. Communication and customer service were top tier. I recommend her to everyone asking for an apartment locator!
Thanks so much Shelbi!

6 February 2023
Unprompted review
Rated 5 out of 5 stars

Job well done

I would recommend Lighthouse to everyone. They are truly a great agency that really helps you out and do all of the leg work.You can definitely depend on them. Very professional and nice people. Thanks for all of your help.

20 January 2023
Unprompted review
Rated 5 out of 5 stars

Lighthouse = Legit life hack!

Lighthouse was amazing! Their locator service is a legit life hack for renters. Highly recommend to anyone who is looking to move. I took a new job in Houston, which is a huge city, and started the process of looking for an apartment by myself. I quickly became overwhelmed, because even though there are a ton of apps, none of them allowed me to search based on all of my criteria. I was bouncing back and forth between them all when I finally saw a Reddit post about Lighthouse, so I reached out and asked to work with one of their reps. OMG - it was like night and day. The Lighthouse rep was super responsive and was able to include all my criteria when reviewing options. He made sure I was aware of cash back deals and specials so that I could factor that into my decision-making. He made sure the property managers were getting back to us timely and would text me to check-in, which I really appreciated. (I work full-time so it's much easier for me to glance at a text than take a phone call.) Best of all, I found the perfect apartment - within my budget! I really can't speak highly enough, I had a great experience working with Lighthouse.

8 February 2023
Unprompted review
Rated 5 out of 5 stars

Gabby A

Gabby A. is amazing! She found multiple apartments for me to check out within two days. The first one she had listed I fell in love with. She was there anytime I needed her assistance. She was sweet and patient with me. Definitely would recommend her.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

MUST USE!!!

Definitely recommend this apartment search service! It was easy to use and easy to redeem your cash back! It truly is the future of renting!

3 February 2023
Unprompted review
Rated 5 out of 5 stars

Ibi was absolutely awesome to work…

Ibi was absolutely awesome to work with. We had a very specific requirements in terms of pricing and location and he made it super easy to find the exact apartment we were looking for. Would highly recommend for the ease of communication and great customer service.

3 February 2023
Unprompted review
Rated 5 out of 5 stars

There when you need them...

Ansley was my agent. She was awesome! Great communication, even through the holidays. Which I was very grateful for. I had a lot of stuff going against me, but we were finally able to find a place. I also learned a lot about the process along the way. Thank you!

19 January 2023
Unprompted review

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