Lighthouse Reviews 263

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Crooked and cheaply made clothing. I wanted to returned a dress within two weeks that cost $500, they said I was only entitled to five dollars back given what was within two weeks.

Rated 1 out of 5 stars

Signed up not really for the cash back but just to get help finding a place. Got paired with Debbie who took notes and then delivered me matches that were nothing like the notes and then shared with... See more

Rated 5 out of 5 stars

More. Than. An app. They assign a rep, and HER SUPERHEROIC EFFORTS made an already 5-star apt search system into a full-blown service. 10/10 recommending to you now. Vital for finding an apartment. *W... See more

Rated 5 out of 5 stars

With this being my first time working with an apartment finder company, I honestly loved my experience with Lighthouse. Gabby did such an awesome job helping me find a new apartment. It took some time... See more

Company details

  1. Apartment Letting Agency
  2. Online marketplace
  3. Estate Agent
  4. Estate Agents
  5. Property Consultant

Written by the company

Lighthouse is a next-gen rental site. Find exclusive apartments that pay to have you and get monthly cash back.


Contact info

3.1

Average

TrustScore 3 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bravo!!!

Fast. Easy. Listened and found me an apartment that fit my needs and I moved in within a week!! Fantastic experience and will use them again!! Thank you!!!

3 December 2022
Unprompted review
Rated 4 out of 5 stars

Delightful Debbie

Debbie was friendly, knowledgeable & eagerly helped us navigate this crazy rental market! Thank you Debbie for putting the empathy back in customer service!!

28 November 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service! Would highly recommend this app

Shelbi did a great job on helping me to find an apartment that worked well for me. Even though there was no locator commission given by the apartment that I chose, she still helped me through the process and gave me so much information, and she ended up saving me some money too! Would highly recommend Lighthouse and to reach out to Shelbi as your locator.

9 December 2022
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend Sidney…

I would definitely recommend Sidney Kearn. It was so hard for me trying to find an apartment in the district I wanted and a nice area. I found Lighthouse at the last minute and Sidney was so helpful I found my apartment just in time and I love it. Thank You. When I move again I will definitely be using Lighthouse.

6 December 2022
Unprompted review
Rated 4 out of 5 stars

Sydney was really nice and…

Sydney was really nice and helpful…wasn’t able to find anything through her because o ended up getting accepted at a previous place…but I love everything that was sent to me on the list and communication was always rapid responses…definitely will be using them again!!! Oh and the cash back was MAD CRAZY E-GIFT CARD OR ACH PAYMENT U CANNOT BET IT GREAT JOB Lighthouse

6 December 2022
Unprompted review
Rated 5 out of 5 stars

I will highly recommend Ansley Knott!!

I will highly recommend Ansley Knott!!! I’ve been working with her since August and she just helped me find my apartment that I just moved into in December! She’s a true professional and kept following up to make sure I was good and answered any question I asked in a timely fashion, 100 Star service!!!

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Ansley Knott

Ansley Knott, was my go to gal! She did an amazing work. Helped me find my home for the next couple of years. Brand new build and a great cash back!! Super happy with how smooth everything went and how great the response time was. I on the other hand was alittle hard to deal with seeing as I got sick and lost my phone throughout the process. But she kept in contact and helped each step of the way!!! Awesome job 👏🏽

18 November 2022
Unprompted review
Rated 4 out of 5 stars

This Is Nice

Attentive personnel. Sydney was phenomenal, and communicated via my preferred method (text). They were very understanding of my schedule and limited ability to tour multiple properties in a short time.

You may notice that the rebate depends on the rent price point of the property.

Once I signed a lease, it took me a few weeks to register for the cash back. However, once I did register, within a few days I had some extra cash. This is nice, considering the current rent environment and pricing practices.

The rebate was honored via my choice of prepaid gift card, vendor gift card, Venmo or similar payout services.

25 August 2022
Unprompted review
Rated 5 out of 5 stars

DON’T STRESS! Leave it to Lighthouse

I worked with Gabby, who is AMAZING in her career. She almost made me cry with how helpful she was. She listened to exactly what I needed, it only took her about 1-2 days to get an amazing list of apartments to me - Might I add, all the apartments had really great reviews and they were ALL beautiful! They were all in the location I asked for, and they were all in my price range. Lighthouse does a great job of finding apartments you didn’t even know about. I had been searching high and low for apartments for months. I used almost every apartment site I could think of. I thought I knew of every single apartment in my location, but boy was I wrong. If you’re thinking of working with Lighthouse, do it! GABBY was such a pleasure to work with, she isn’t overly “salesy”, she has a conversational and genuinely friendly personality. She is professional, but also feels like a really good friend, who just so happens to know HER STUFF when it comes to finding YOUR dream home! Once my lease is up, I WILL be working with Lighthouse again! Thank you Lighthouse and Thank you Gabby for making an otherwise (would-have been) stressful situation, such a beautiful experience. 5 stars!

2 November 2022
Unprompted review
Rated 5 out of 5 stars

Lighthouse is such a blessing!

Lighthouse is such a blessing!! With everything going up it was so on time to receive money back from what usually is a costly expense. Gabby was very attentive and patient with me.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

This is a great company that really cares about helping their customers.

This is a great company that really cares about helping people.
Ibi was so very kind, he worked very hard in trying to meet my specific needs in a very short time period. He has great customer service skills and cares about helping his customers get that special place they are looking for.
I would recommend Lighthouse to anybody that is searching for an apartment. They do great work!! The cash back bonus is not too bad either!

1 November 2022
Unprompted review
Rated 5 out of 5 stars

Easy, fast and great rebate!

Lighthouse was quick and easy to use, and their follow up was fast, friendly and efficient. Ansley has been wonderful to work with/talk to. It couldn’t have gone smoother or been any easier to find a place, move and get a rebate!

21 November 2022
Unprompted review
Rated 5 out of 5 stars

Don’t ever rent without Lighthouse again

Ansley was extremely helpful in finding me my new place! Lighthouse still feels too good to be true! Im literally shook that not only was the help free, but I also got cash back just for listing them as my referral. I will NEVER rent without them again, and I’ll make sure my friends don’t either!

13 November 2022
Unprompted review
Rated 5 out of 5 stars

Shelbi is Perfect

Shelbi helped me to find my perfect apartment.
She was really supportive and it was always a pleasure to talk to her.
Shelbi processed all my requests instantly and her work was really impressive.
I fully recommend this service to everyone.

23 November 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look