Lootably  Reviews 19,219

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers had a great experience with this company. Many customers praise the support team for being incredibly helpful, quick, and effective in their responses, often resolving issues within hours or a day. People frequently highlight the excellent customer service, noting its responsiveness, professionalism, and willingness to provide guidance and solutions. The service is often described as efficient, with many rewards credited instantly or issues resolved promptly, making the overall experience smooth and positive. However, some reviewers were not happy with the customer service, mentioning instances where their inquiries went unanswered for extended periods, or they received generic, unhelpful responses. These customers also reported difficulties with payment and crediting for completed offers, despite providing extensive proof, leading to frustration and a feeling of being ignored.

What people talk about most

Response time

People report ambiguous experiences with response time, with many reviewers praising the quick and efficient... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the support team for being... See more

Payment

Customers had negative experiences with payment, with many reporting that rewards and credits were not being... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the support team for being friendly,... See more

Service

Consumers find service to be ambiguous, with some reviewers expressing satisfaction and calling it an... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have completed a casino offer depositing, register and sent all proofs (bills, pictures of email register, money transactions, even the games I played). This is horrible, they answer me the same... See more

Rated 4 out of 5 stars

Lootably has incredible support team. Theya re quick in response as well as giving a solution. The on reason is giving 4 start is that Thier offers tracking system needs improvement, sometimes when do... See more

Rated 4 out of 5 stars

Great support team that responds quick, thank you. 4 stars because I believe they still have a little bit more room for improvement with regards to some of the apps not crediting.

Rated 4 out of 5 stars

I had some difficulties with the rewards and I contacted the customer support that was very helpful and within 24hours my problem was solved and I love that


Company details

  1. Affiliate marketing service
  2. Media and Marketing Agency
  3. Media company
  4. Online marketing agency

Written by the company

Lootably helps apps, games, and websites monetize their traffic through rewarded advertising. Our Lootably Offerwall connects users with leading brands in exchange for various rewards.


Contact info

4.1

Great

TrustScore 4 out of 5

19k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No payment from July 2024. 100% scammers

- In July 2024, I fully completed the task on the Lootable service to "register on the Whale.io website", top up my account, reach a level, and place bets on the site for a certain amount.
- On July 28, 2024, I sent to Lootably an email with a letter, to which I attached evidence of the task completion (screenshots);
- On the same day, July 28, 2024, I received a response from Lootably that in order to resolve my request, they need to receive a response from the advertiser; such a response must be provided within 30 business days;
- On September 26, 2024, I wrote to Lootably a letter again, in which I informed them that 2 months had passed since my request, and asked them to inform me whether they had received a response from the advertiser ;
- On the same day, September 26, 2024, Lootably informed me that they had not yet received a response from the advertiser, and that a response may take more than 30 business days;
- On November 21, 2024, I wrote another letter in which I informed Lootably that more than 80 working days (almost 4 months) had already passed and I still had not received payment for the task I had completed;
- On November 22, 2024, Lootably informed me that I ... should refer back to their previous letter for more information (!!!???).
- finally, on March 21, 2025, I wrote to them again. and reminded, that already almost 8 months (!!!!) since I contacted them about the lack of payment for the "Whale.io" task I completed. And this time ... no any respond from Lootably, they simply ignored me.

So, they do not pay as promiced. They just play dumb and ignore requests.

I can prove everything I said with evidence - both email correspondence and screenshots. Whatever they say in response will be a lie, because the only truth is - they don't want to pay what they promised.

27 July 2024
Unprompted review
Rated 1 out of 5 stars

Cheddar.TV withdraws

On two occasions, my Cheddar.tv withdraws through Lootably have not gone through. About a month ago, I made a $14 withdraw that was never credited to me, and yesterday, I made 3 withdraws of $11 total and none have credited me as well. I've reached out to Lootably, multiple times, and all they have done is tell me to reach out to Cheddar.tv, and then when I reach out to them they say to reach out to Lootably. It is a never ending cycle. For an offerwall that provides literally nothing whatsoever, the fact that I can't get any actual help is shameful. Lootably takes the work other offerwalls do, and mirrors it on their own page taking a pretty large cut of each offer. Just save yourself the time and do any offer through the actual host of the offer, because you won't have to deal with the stuff that these people pull.

18 March 2025
Unprompted review
Rated 1 out of 5 stars

Did an offer called KOVO

Did an offer called KOVO . Deposit $10.00 . I didn't receive reward and emailed . They said you needed to complete three payments at $10.00 even though that's not what the offer said. So here we sit 113 days later after I made the three payments and they have not paid me and ignore my emails. Bunch of basic thieves . NOT TO BE TRUSTED

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Hello friends

Hello friends, yesterday I did a stock market quest called Gemini from the Lootably wall. I waited for my reward for 24 hours but I did not receive it. Then I created a ticket and sent it to the Lootably support team. What they told me was that I did not do the quest correctly and it said that you have to make at least a 10 dollar transaction, but on the quest screen there is an explanation that the minimum is 5 dollars. This wall is a scam. Please do not do quests from this wall. You will be victimized.

27 February 2025
Unprompted review
Rated 1 out of 5 stars

Thieves and scammers

I have completed Gemini exchange offer from this offerwall and I have made 12.6 USD minimum trade although in task it was written that minimum trade was 5 USD, they didn't paid the rewards moreover they responded to my ticket that I haven't completed minimum 10 USD trade so NEVER USE this SCAM and FRAUD offerwall !!!

21 February 2025
Unprompted review
Rated 2 out of 5 stars

Currently stuck with no comunication Being Ignored!

Currently stuck with no comunication! Being Ignored!

Didnt track correctly so contacted them & they initially reply very fast asking for proof of completion which is fair enough but then they claim its not acceptable despite it showing the exact proof and wording in the requirements. whats worse is they ignore you when you ask what different proof will be acceptable? unsure of what action to take next but may consider reporting the scam as it very much feels like one given they wont help and i've spent money to complete the task as per the requirements. please be careful as it seems very hit and miss some people get lucky it would appear

21 February 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS !!!

I've spent 25€ for an offer on an online casino, of course no livechat for support, only automatic emails saying that my screens are not accepted as a proof of completion.

I will clearly sue this organization for being scammers.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Quick response

My reward was not credited and when I sent an email it took no more than 10 minutes and my offer was credited. VERY FAST AND EFFICIENT SERVICE <3

19 February 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Lootably – Poor Tracking & Nonexistent Support

I gave them another chance on Earnlab, thinking surely they couldn’t be as bad a couple of years on unfortunately, they are.

Their missing credits process is beyond amateurish. At first, they respond quickly, but only to discourage you from pursuing your claim. They even had the audacity to tell me they “don’t accept screenshots as proof.” Thankfully, Earnlab were much more helpful and reached out to them to clarify what I actually needed to provide.

After submitting the required information, I’ve been completely ghosted. It’s blatantly obvious they avoid paying out higher offers, and tracking conveniently fails whenever larger rewards are involved.

Many of these glowing reviews seem to come from brand new accounts with no review history draw your own conclusions. I’ve left plenty of reviews across various platforms, so take this as an honest warning: use a more reputable offer wall instead.

Their customer service is an absolute joke like someone responding from their bedroom in a dodgy chatroom. Crooks, plain and simple.

My offer ID on Earnlab is: clk4bunns08si01w64vdib5xa7a1b636d-06b6-4300-a318-531207bf4954

It’s a real shame Earnlab relies on Lootably, because Earnlab themselves are actually decent Lootably, however, is the complete opposite.

Do yourself a favour and report these scammers

FTC: reportfraud.ftc.gov
BBB: bbb/scamtracker/reportscam
USAGov: usagov/where-report-scams

I’ll happily remove this rating if they actually resolve my issue, but I won’t be holding my breath.

10 February 2025
Rated 1 out of 5 stars

6 tasks, no payment

I did 6 of their tasks through FireFaucet.win. The first task was paid out no problem took probably 10min to get paid. So I thought, great, lets do some more.
So I completed 5 more of their offers. They say to give them 24hrs to pay, then email support. So I did that on the first offer that wasn't paid, and they got right back to me and paid the offer, but they paid it at 1/4 of what the offer said I would get. Then I submitted the 3rd offer and they said it would be 30 working days or longer, so I just need to wait. What a rip off, I mean we're talking about maybe $40 in payments... what a joke.
PLEASE DONT'T USE LOOTABLY, THEY WILL NOT PAY OUT.
And if for some reason I end up getting the payment in 30+ business days, I'll come back here and update this post.

9 February 2025
Unprompted review
Rated 1 out of 5 stars

Missing Rewards/Points for Dino Life Story and Frost & Flame: King of Avalon

I started playing Dino Life Story on Saturday, January 18, 2025 3:21 PM (literally on my offerwall ID whatcha ma call it) and finished it maybe 2 days later and i only got the 1st reward the next 2 ones that i completed wasnt given. I messaged them and they did say to wait. I waited long enough I think and theres not even any updates regarding this game.

Ofcourse since I did get paid partially I trusted they will fix it and ended up playing another game from their offerwall.

Frost & Flame: King of Avalon (Wednesday, January 22, 2025 6:03 PM)
I never got the rewards they promised eventhough I finished a couple of the requirements to get them.
I thought it was just delayed so i gave it a couple of days but it was still the same.
Suddenly when i was checking the offerwall again the game was gone. I asked about it with them and they suddenly stopped replying for some reason so here I am in this site in the hopes of them finally fixing the problems.

18 January 2025
Unprompted review
Rated 1 out of 5 stars

They won't add any points to you

I completed two offers since October 2024 and did not get any points. I wrote to support and they told me that they would add my points within 30 days, but I did not get any points, and every time I tried to write to them they ignored my message about my previous offers.

5 October 2024
Unprompted review

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