Luketubb powered by Exp Reviews 19

TrustScore 4.5 out of 5

4.3

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Company details

  1. Estate Agent

Written by the company

As an agent for the past 15 years, I know that most vendors prioritise things which high street agents are not able to offer at scale. Lack of feedback, overpromising and the inability to reach your agents are a result of bloated stock portfolios and the need to trade high volumes to cover the fixed costs of running their business. The answer to these complaints is changing the estate agency model for the better. I have lowered my costs to a bare minimum whilst offering more than you would receive from the high street competitors. This allows me to deal with small numbers of properties and you get the benefit of my 15 years experience at every step along the way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

19 reviews

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Rated 5 out of 5 stars

Can't recommend enough

I can't recommend working with Luke Tubb enough. I will admit I was unfamiliar with the independent agent / EXP model before we listed our property on the market, and seriously considered going with one of the more recognised high street brands, however I can't fault the service Luke provided, commitment he gave to selling our property and the detailed feedback on viewings and genuinely useful insight throughout. In fact, it wasn't until we were having viewing potential new properties to purchase with high street agents showing us around that we realised how vastly different the experience can be, and how critical the sales agent is to your purchasing decision.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Luke was a superstar!

Luke was a superstar!

Always quick to reply to anything and everything I had concerns with. Did not have any faults with him in purchasing my flat.

He was definitely instrumental to getting things done to the highest standard!

27 May 2025
Unprompted review
Luketubb powered by Exp logo

Reply from Luketubb powered by Exp

Thank you William, you were great too. A seamless transaction for all intents and purposes :)

Rated 1 out of 5 stars

I would not recommend Luke

I would not recommend Luke. I found inconsistencies in the information and 'advice' he offered me. This gave the impression that he was trying to get a sale and is willing to say whatever was necessary to do so - whatever side of the transaction you sit.

I also expect he will claim this is not a genuine review.

1 May 2025
Unprompted review
Luketubb powered by Exp logo

Reply from Luketubb powered by Exp

Hi there, I'm so sorry to hear this from you. Whilst I have no record of interacting with you specifically, I understand that you may not want to disclose your name against a review such as this. I can assure you that my intentions could not have been further from this outcome and as a gesture I would like to offer to refund any and all costs associated with the viewing we conducted. It's not my nature to do what is suggested, so if I have caused this type of reaction I would like to apologise. Please reach out to me at any time via my number or email and i'll arrange this asap.

Rated 5 out of 5 stars

Luke was exceptional from start to…

Luke was exceptional from start to finish. I found him professional and easy to deal with and he often went above and beyond where other estate agents would have just given up. We had a complex case to sell our property which we originally went with purple bricks who got the liase wrong by 50 years! Not only did Luke help us with the process of selling our flat, he went above and beyond to help us complain to PB for their shoddy service.

Luke kept us in the loop regarding the buyer throughout and also did a very good job in appeasing them as the process dragged on over 6 months and helped sort through many complex issues that arose during the sale. Without Luke fighting our corner I genuinely dont think I we would have sold our property.

I couldn't recommend anyone more thorough and committed to the job than Luke. He will be our go to estate agent for many years to come and I have recommended him to friends and family who have also had a flawless experience so far.

27 May 2025
Unprompted review
Luketubb powered by Exp logo

Reply from Luketubb powered by Exp

Thanks Luke, really appreciate the message!

Rated 5 out of 5 stars

Exceptional service

After 2 weeks and zero viewings with a well known estate agents, Luke stepped in and we sold within 5 days and above market price.
Throughout the process Luke was incredibly communicative. He promptly answered what's app and emails, keeping us informed about every development.
We cannot recommend Luke enough, if you are looking for a great agent! You won’t be disappointed.”

26 March 2025
Unprompted review
Luketubb powered by Exp logo

Reply from Luketubb powered by Exp

Thank you Trish! Loved working with such an organised client, couldn't have done it without you

Rated 5 out of 5 stars

Excellent service

Excellent service after a disappointing experience with another local estate agent. Luke was always helpful and communicative throughout a lengthy house moving process. I would definitely recommend him for a property sale service.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

A very professional service.

Luke was very professional, knowledgeable and helpful from the moment he put my cottage on the market, through to completion. He arranged an eye catching video of my property, together with professional photographs. Luke kept in constant touch with me throughout the selling process, giving me feedback from viewings and regular updates. I would thoroughly recommend Luke's dedicated, personal, service to anyone I know.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Luke achieved Mission Impossible

I have been looking for a property for nearly 3 years, Luke managed to find my first home.
It wasn’t easy, but he was a pleasure to work with throughout and I would use him again in a heart beat. Highly recommend his services.

21 January 2025
Unprompted review
Luketubb powered by Exp logo

Reply from Luketubb powered by Exp

Thank you Sian, really enjoyed working with you and hopefully we can make this come true in future!

Rated 5 out of 5 stars

Luke helped us to sell our flat after…

Luke helped us to sell our flat after we had no luck/success with some high street estate agents. The flat had been on the market for some time and we had been told it just wasn’t going to sell. Until Luke came along, got many people in to view it and secured us an offer within a week! The process took longer than expected due to crap solicitors but Luke was amazing throughout. Keeping everyone in the loop everyday and doing all he could to push the sale over the line! If everyone estate agents could be like Luke then maybe the industry wouldn’t have such a crap reputation ☺️

22 January 2025
Unprompted review
Luketubb powered by Exp logo

Reply from Luketubb powered by Exp

Thank you Franqui!

Rated 5 out of 5 stars

Proactive and Communicative

Had a great experience working with Luke, he was friendly, always available to help, and pragmatic during the process, despite terrible solicitors.

He also kept me in the loop the entire time and actively sought to move the purchase forward.

12 December 2024
Unprompted review
Luketubb powered by Exp logo

Reply from Luketubb powered by Exp

Thank you Andy! Great flat and sad to see it go :)

Rated 5 out of 5 stars

Very professional

Very professional, responsive and knowledgeable.
Always can provide useful feedback and advice.

1 August 2024
Unprompted review
Luketubb powered by Exp logo

Reply from Luketubb powered by Exp

Thank you Colin! Have enjoyed working with you and hope to do more business in future!

Rated 1 out of 5 stars

rude

asks me a question then gaslighting me from my answer, terrible

21 August 2024
Unprompted review
Luketubb powered by Exp logo

Reply from Luketubb powered by Exp

Hi there, I'm sorry but I can't find any record of our interaction. I have requested information from you to determine if this was genuine and hope to hear from you soon.

Rated 5 out of 5 stars

Recommend

Recommend. Worked hard and always called me to check that I’m ok. Someone that I really value working with

2 August 2024
Unprompted review
Luketubb powered by Exp logo

Reply from Luketubb powered by Exp

Thank you Valeriia! Really appreciate your trust in letting me sell the flat. Good luck in your new home.

Rated 5 out of 5 stars

We puchased our property via Luke and…

We puchased our property via Luke and we we were very impressed with the personal service he provided. As first time London buyers, the guidance and knowledge he provided was invaluable. Luke was prompt in coming back to our queries, always made time for us and was proactive coming up to exchange. Luke provided a much more personal approach than any of the other estate agents we came across. A completely different level of service. We wouldn’t hesitate to use him again.

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Helpful & efficient sales agent

Luke is a knowledgeable and reliable sales person. We tried 3 well known agents before Luke knocked on our door and introduced himself. Where they failed, he succeeded and we are so happy to write a glowing review for him. Constantly available and always willing to actively listen even at 10pm in an evening. I highly recommend him!

1 April 2024
Unprompted review
Luketubb powered by Exp logo

Reply from Luketubb powered by Exp

Thank you Scott! Good luck in your new home

Rated 5 out of 5 stars

Excellent Salesperson who communicates…

Excellent Salesperson who communicates and mediates very professionally between the two parties. I have used Luke twice for both buying and selling and he has proven to be one of the best agents I have ever used. He is very knowledgeable, polite and patient. He really knows how to mediate between the buyer and seller to come to an agreement. If you are in London he is one of the best.

26 April 2024
Unprompted review
Luketubb powered by Exp logo

Reply from Luketubb powered by Exp

Thank you Ethan! Pleasure to help you sell

Rated 5 out of 5 stars

Luke has been incredibly helpful for me…

Luke has been incredibly helpful for me as a buyer. He is attentive and knowledgable and frankly I don't think I would have purchased without him. He even managed to find me a property that wasn't listed with him just by knowing the area and leveraging a relationship he had with another agent in his network. A really great experience and it cost me NOTHING!

29 February 2024
Unprompted review
Luketubb powered by Exp logo

Reply from Luketubb powered by Exp

Thanks Holly, was great working with you. Glad we found you somewhere!

Rated 5 out of 5 stars

Communication is key

Communication is key - especially when it’s not possible to meet In person - Luke excels in this aspect. We were not familiar with the process but he kept us informed throughout. He is congenial, knowledgeable and provided sound advise when it was required. No hesitation to use him in the future or to anyone looking for real estate services.

14 February 2024
Luketubb powered by Exp logo

Reply from Luketubb powered by Exp

Thank you Eileen, very gracious!

Rated 5 out of 5 stars

I have worked with Luke for nearly 12…

I have worked with Luke for nearly 12 years and he always delivers. Highly recommend him especially so given that now his name is above the door. He is honest and straightforward even when you don’t like to hear it, but ultimately he always gets the job done.

2 February 2024
Luketubb powered by Exp logo

Reply from Luketubb powered by Exp

Thanks Giles, always a pleasure working with you.

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