Luxe Cosmetics NL Reviews 

111
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the products extremely easy to apply daily, deeply appreciating how smoothly the lightweight formula blends and naturally matches their unique skin tone. Many people mention that the reliable coverage lasts throughout the entire day without ever feeling heavy or settling into fine lines. However, some customers also noted that delivery times can sometimes feel quite slow when waiting for orders placed through the website. A few other people also felt that the original container pumps could be significantly improved to easily access all remaining product inside.

What people talk about most

Product

Users describe positive interactions with product, frequently praising its lightweight feel, natural... See more

Quality

Consumers find quality to be positive, highlighting that the foundation provides excellent coverage and... See more

Order

Customers had ambiguous experiences with order processes, as many reviewers frequently placed repeat... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting that while the wait time of about two weeks... See more

User experience

People report positive experiences with user experience, highlighting how easy the platform is to negotiate... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have bought a lot of 'hyped up' products in the past. I was pleased to find that Luxe colour match foundation lived up to it's hype. It does match my skin tone and lasts all day without caking or go... See more

Company replied

Rated 4 out of 5 stars

Enjoyed the product. Works well with my mature skin. The only thing I didn't care for was the container. It quit pumping and I could not access much of the product left in the container.

Company replied

Rated 4 out of 5 stars

As my skin has changed with age, the make up I was using in my 30’s/40’s just wasn’t working any more. I gave Juxe a try and really like the way it covers, blends, and settles on my skin. It is light... See more

Company replied

Rated 3 out of 5 stars

I ordered a lash package, and my eye got irritated and I couldn’t use the product. The customer service was friendly and my money is refunded with no issue. Update: thanks for your reply, here is t... See more

Company replied


Company details

  1. Cosmetics shop
  2. also in
  3. Beauty product supplier
  4. Cosmetics Industry

Written by the company

Our mission is to create easy-care, no-fuss products that let you look confident day after day. That's why we produce high-quality cosmetics for eyelashes and eyebrows. Our products have won several awards and are laboratory tested. All our products are vegan and cruelty-free. Every day we strive to improve every aspect of our brand and our customer experience.


Contact info

3.7

Average

TrustScore 3.5 out of 5

111 reviews

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Replied to 100% of negative reviews

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3.7

All reviews

(111)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love their makeup

Love their makeup. Perfect for aging skin . My skin is very hydrated and the makeup looks flawless

14 June 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you so much for this lovely feedback! We are absolutely thrilled to read that our makeup is the perfect match for your skin's needs.

Keeping mature skin deeply hydrated while providing a flawless, smooth finish is exactly what we designed our formula to do. Knowing that you love the results means the world to our team. Thank you for your wonderful support!

Rated 5 out of 5 stars

Very satisfied with my purchase

Very satisfied with my purchase, the packaging was secure and professional. The products are effective, easy to use, and deliver noticeable results within a short period.

12 May 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you so much for your feedback! We are glad to read that you are satisfied with your purchase, and that you found our packaging professional and the products easy to use with great results. We appreciate your support!

Rated 1 out of 5 stars

I got a swallen red eyelid

I got a swallen red eyelid after application lash lift product. I was following steps precisely.

6 June 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

We read your review and are incredibly sorry to read about the swelling and redness you experienced on your eyelid after using the lash lift product, especially since you were following the steps so precisely. Your health and safety are very important to us, and we take feedback like this very seriously.

Could you please provide your order number? This will allow us to locate your account, look into the specific details of your purchase, and ensure we assist you further with this situation as quickly as possible.

Rated 4 out of 5 stars

Product worked well, container was a negative

Enjoyed the product. Works well with my mature skin. The only thing I didn't care for was the container. It quit pumping and I could not access much of the product left in the container.

2 March 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you so much for the feedback! We are glad to read that you enjoyed the product and that it works so well with your mature skin.

However, we are very sorry to read about the trouble you experienced with the container. It is definitely frustrating when a pump quits working and prevents you from accessing the rest of the product.

Rated 3 out of 5 stars

I ordered on May 23, 2026

I ordered on May 23, I have not received a shipping email. When will my products be shipped? It takes to long to get my products. This is something that can be worked on for sure. I do love the product. If it could get here sooner would love that too.

1 June 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you for the feedback. We are deeply sorry to read about the lack of communication, the significant shipping delay since April, and that your order arrived yesterday missing one of your eye balms. We completely understand your frustration given that your original emails went unanswered and the package was incomplete.

Could you please provide your order number? We would love to locate your account right away, look into your shipment details, and ensure the missing item is investigated and resolved for you immediately.

Rated 5 out of 5 stars

Makes an old women look younger!!

I love the makeup. Gives coverage and looks great. Love the free gifts. Don’t have to wait along time to get order

26 May 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you so much for the wonderful review! We are absolutely delighted to read that you love our makeup and that it gives you the perfect coverage while looking great.

We are also thrilled to hear that you enjoyed our free gifts and that your shipping experience was quick and seamless. Delivering top-tier products without the long wait is exactly what we aim for! Thank you for your amazing support.

Rated 5 out of 5 stars

When I first heard about Luxe

When I first heard about Luxe, I was wondering what it was all about. I was tempted to try it because I had been using a foundation that only worked for a few hours. I decided to try it, and to be very honest, I am loving it now. That's why I ordered it again. Luxe to the world.

16 April 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you so much for sharing your wonderful journey with us! We are absolutely thrilled to read that curiosity led you to try Luxe and that our formula successfully replaced a foundation that only lasted a few hours.

Knowing that you are completely loving it and have already placed your next order means the world to our team. We love your energy—Luxe to the world! Thank you for your amazing loyalty and support.

Rated 5 out of 5 stars

Luxe Colour Changing Foundation

I ordered the Luxe Colour Changing Foundation as I was fed up buying foundation (cheap & expensive) and still looking like an orange or too pale. I thought why not try Luxe and see if it is any good!! I can honestly say this is the best foundation I’ve ever used and it really works!! Friends have commented how natural it looks and how much it suits me. I gifted my friend one and she is saying the same thing. I’ve ordered another 2 tubes in Light today
(25 May) keep me going. Easy to order and delivery was about 2 weeks which was acceptable.
Only stupid thing I did was throw out my Free $10 voucher as I thought I wouldn’t use it as I was expecting another foundation in the bin!! How stupid was I. ☹️

19 March 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you so much for sharing such a wonderful story! We are absolutely thrilled to read that our Color Changing Foundation broke the cycle of heavy or orange alternatives and became the best foundation you have ever used. Hearing that your friends are noticing the natural look and that your gifted friend loves it too is the ultimate compliment! Thank you also for your brand-new order of two Light tubes yesterday.

As for that $10 voucher—please do not call yourself stupid at all! We completely understand being skeptical after trying so many products that didn't work out.

Welcome to the Luxe family, and thank you for being such a fantastic advocate for our brand!

Rated 5 out of 5 stars

I bought my first Luxe product when the…

I bought my first Luxe product when the concealer came in a pump. So glad to see the package has changed! The pump would not work and to apply it I had to unscrew the top and apply what was on the inside tube.
Now it will be easier to get the product out of the tube.
The product is amazing. It stays true for the whole day. No caking or lines on my face. I am very pleased with this concealer. Well done!

25 May 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you so much for being a loyal customer and for sharing your experience! We are absolutely delighted to read that you are very pleased with our concealer and that it keeps your face looking flawless all day without caking or settling into lines.

We also want to thank you for your patience with our previous packaging. We heard our community's feedback loud and clear regarding the old pump mechanism, which is exactly why we redesigned it into a much more convenient, squeeze-friendly tube. It is wonderful to know this change has made using your favorite concealer so much easier!

Thank you for the "well done" and for your amazing support!

Rated 5 out of 5 stars

Great product

Great product. I love it. Easy to order.

25 May 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you so much for the wonderful feedback! We are absolutely delighted to read that you love our product and found the ordering process quick and easy.

Keeping things simple and high-quality for you is exactly what we strive for. Thank you for your support!

Rated 5 out of 5 stars

Foundation that doesn't cake at last

Desperate for a foundation that didn't caked, ummed and ahhed for months then decided to go for it. Lovely product, very natural and skin feels really nice.

25 May 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you so much for taking the leap and trying us out! We are absolutely delighted to read that after months of hesitating, you decided to go for it and that our foundation lived up to your expectations.

Finding a formula that gives you that lovely, natural look and leaves your skin feeling amazing without ever caking can be a journey, and we are so glad you found your perfect match with us. Thank you for your wonderful support!

Rated 5 out of 5 stars

Luxe foundation is the best foundation…

Luxe foundation is the best foundation iv ever used im on my 2nd order and love the coverage and light feeling when wearing this it’s coverage is excellent and skin feels smoothe to the touch it also does transfer to clothing. love it ❤️

23 May 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you so much for this beautiful review! We are absolutely thrilled to read that Luxe is the best foundation you have ever used and that you are already enjoying your second order.

Knowing that you love the excellent coverage, the weightless feel, and how smooth it makes your skin feel to the touch means everything to us. We are also so glad that our smudge-resistant formula keeps your clothes safe throughout the day! Thank you for your wonderful support and the love! ❤️

Rated 5 out of 5 stars

I love this makeup

I love this makeup! I am 69 yrs. old, and the foundation I have used for 30 years, now would cake up, sit in my lines and wrinkles. Luxe doesn’t do that, still same coverage but my skin looks younger. All day coverage and a bit of a glow.

30 April 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you so much for sharing your beautiful story! We are absolutely delighted to read that after 30 years with your previous brand, Luxe has become your new favorite foundation at 69.

It is wonderful to hear that our formula gives you that perfect all-day coverage and a youthful glow without caking up or settling into fine lines and wrinkles. Making your skin look and feel its best is exactly what we love to do. Welcome to the Luxe family!

Rated 4 out of 5 stars

Foundation works well but the tube has very little product.

I have bought a lot of 'hyped up' products in the past. I was pleased to find that Luxe colour match foundation lived up to it's hype. It does match my skin tone and lasts all day without caking or going into lines. My one criticism is the size of the bottle. If I used as much product as they do on the adverts, the tube would last around 1 week! I used sparingly, but it is still super expensive for the amount of product you receive. I got buy one get one free thank goodness, but without that offer I wouldn't buy it again.

25 May 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you for sharing your honest and detailed feedback with us. We are absolutely thrilled to read that our foundation completely lived up to the hype for you, matching your skin tone beautifully and lasting all day without caking or settling into lines.

We also really appreciate your candid criticism regarding the tube size and pricing. While our advertisements show the application clearly, our formula is highly concentrated so that a little goes a long way—using it sparingly, just as you mentioned, is actually the best way to get that perfect, weightless finish! However, we completely understand your perspective on the overall value, and we are so glad you were able to take advantage of our Buy One Get One Free offer.

Your feedback regarding product volume is incredibly valuable to us as we look for ways to improve. Thank you for your support!

Rated 5 out of 5 stars

No lies about this product. It works!

I love this product! I have now ordered the foundation 3 times so I’m obviously happy with it. I like the new packaging better too. No more spray bottles, tubes are easier to manage.
What I love is that it goes on easily, looks totally natural, yet has good enough coverage for my 70 yr old face!!
It looks so good that my 18 yr old granddaughter said she liked my makeup (we were in bright sunlight!) and what was I using! Win for this Gma!!

24 May 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

This review completely made our day! Thank you so much for your loyal support and for ordering with us for the third time. We are absolutely thrilled to read that you love the new tube packaging and that the formula gives your beautiful 70-year-old complexion the perfect, natural coverage.

Getting a makeup compliment from an 18-year-old granddaughter—especially out in bright sunlight—is the ultimate test and a massive win! We are so proud to be part of that sweet moment. Thank you for being such a wonderful part of the Luxe family!

Rated 5 out of 5 stars

Improved product delivery method

Improved product delivery method, although I feel the old formulation provided better coverage.

25 May 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you for sharing your honest feedback with us. We are glad to read that you appreciate the improved product delivery method and find the new packaging more convenient.

At the same time, we truly appreciate your comments regarding the coverage of the formula. We always strive to balance a lightweight feel with great coverage, so hearing how the new formulation compares to the old one for you is incredibly valuable. Your feedback has been shared directly with our product development team for future improvements.

Thank you for your support, and we hope to keep serving you well!

Rated 5 out of 5 stars

I use the luxe skin tone matching…

I use the luxe skin tone matching makeup. I use the light color. It matches my skin tone perfectly and provides a flawless coverage.It evens out the redness in my cheeks and hides the sebaceous hyperplasia beneath my eye. It doesn’t cake with time. I do apply moisturizer before I use it.I’m very satisfied with my purchase!

24 May 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you so much for this incredibly detailed and thoughtful review! We are absolutely thrilled to read that our Light shade matches your skin tone perfectly and provides you with such flawless coverage.

Knowing that our formula successfully evens out redness and helps conceal concerns like sebaceous hyperplasia without caking over time means the world to us. Your tip about applying moisturizer beforehand is also a wonderful recommendation for achieving the best results! Thank you for your support, and we are so happy you are satisfied with your purchase.

Rated 4 out of 5 stars

As my skin has changed with age

As my skin has changed with age, the make up I was using in my 30’s/40’s just wasn’t working any more. I gave Juxe a try and really like the way it covers, blends, and settles on my skin. It is light and does not settle in my fine lines and wrinkles.

14 May 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you so much for sharing your wonderful experience! We are absolutely delighted to read that our foundation has been the perfect solution for your skin's changing needs.

It can be challenging when the makeup that worked in our 30s and 40s no longer delivers, so we are thrilled to know that our formula blends beautifully, offers great coverage, and feels comfortably light without settling into fine lines or wrinkles. Welcome to the Luxe family, and thank you for your wonderful support!

Rated 5 out of 5 stars

This is the best foundation I have ever…

This is the best foundation I have ever used. I have tried SO many others but this one is completely the best. I am so particular about my foundation and this meet everything I wanted.

10 May 2026
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Wow, what an amazing compliment! Thank you so much for taking the time to share this. We are absolutely thrilled to read that our foundation is the best you have ever used, especially knowing how particular and selective you are with your makeup products.

Meeting all of your expectations after you have tried so many other brands means the world to our team. Thank you for choosing Luxe Cosmetics and for your wonderful support!

Rated 5 out of 5 stars

Great thing to try

From the first time I used this type of colour blending, I knew I was sold moving forward. Smooth and easy to put on and lasts the day without being heavy. I did get a little disappointed I can't access all products in Australia as I would love to expand the range.

15 December 2025
Unprompted review
Luxe Cosmetics NL logo

Reply from Luxe Cosmetics NL

Thank you so much for sharing your experience! We are absolutely thrilled to read that our color-blending technology won you over from the very first use, and that you love its smooth, lightweight, and long-lasting formula.

We also want to thank you for your eagerness to expand your collection with us. We are truly sorry for the disappointment regarding product availability in Australia. Expanding our full international range is definitely a priority for us, and we are working hard to make more of our products available to our lovely Australian customers soon.

Thank you for your wonderful support and loyalty!

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