MadeComfy Reviews 1,376

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 368 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent location of the properties, often noting their convenience to beaches, public transport, shops, and restaurants. Many people also praise the facilities, describing them as clean, well-equipped, spacious, and comfortable, with some appreciating the modern decor and amenities like pools or well-stocked kitchens. The quality of the accommodations is consistently rated highly, with many finding them tidy and well-maintained. However, some people were dissatisfied with the service and staff. Issues included receiving incorrect access codes, properties not being adequately cleaned upon arrival, and a lack of essential supplies like tea and coffee. A few customers also reported problems with property maintenance, such as broken air conditioning, non-functional lights, or neglected outdoor areas, and felt that these issues were not promptly or effectively addressed by the staff.

What people talk about most

Location

Reviewers mention positive feedback about location. Customers frequently highlight the excellent and central... See more

Facilities

People report positive experiences with facilities, often describing them as clean, comfortable, and... See more

Quality

Consumers generally express satisfaction with the quality of accommodation. Many reviewers praise the... See more

Service

Customers had ambiguous experiences with service. Some reviewers praised the excellent communication, prompt... See more

Staff

Clients share ambiguous opinions on staff. Many reviewers praise the staff, describing them as accommodating,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything was great. Location, clean; big enough space for a family. Only one thing would like to tell you guys this property provide very basic amenities which is 2 peace of instant dish washer so... See more

Company replied

Rated 4 out of 5 stars

The apartment was lovely and a convenient location. Light, bright and clean. The character detail was attractive too. My issue may seem a little nitpicky, but I was disappointed that adequate tea/coff... See more

Company replied

Rated 4 out of 5 stars

Our family of 4 got an uncomfortable stay under MadeComfy team's support. Their communication is great, very clear and informative so we found it very easy to check-in and check-out. The house it... See more

Company replied

Rated 4 out of 5 stars

We loved this place and will stay again. The location is perfect. Directly on the beach, but also a convenient short walk to shops if you don't feel like driving. The house is nicely decorated and I l... See more

Company replied


Company details

  1. Estate Agent
  2. Travel agent
  3. Vacation rental

About MadeComfy

Written by the company

We transform properties into extraordinary experiences.

MadeComfy is an end-to-end short-term property management company providing hotel-level cleaning and 24/7 guest support.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent stay at Cremorne NSW

Excellent stay at Cremorne NSW, highly recommended. The place was very clean and a great location if you prefer to stay close to Sydney CBD

23 November 2025
Unprompted review
MadeComfy logo

Reply from MadeComfy

Hi Akshay, Thank you for the wonderful 5-star rating! We’re delighted to hear that you had an excellent stay in Cremorne, NSW and enjoyed the clean rooms and convenient location close to Sydney CBD.
Your recommendation means a lot to us, and we look forward to welcoming you again soon.~ Team Madecomfy.

Rated 5 out of 5 stars

This is a great place to stay in Canberra

This is a great place to stay in Franklin, Canberra, especially if you are new to Australia. The apartment has 2 bedrooms, and the main bedroom is very spacious. You can take the tram to Canberra City or Gungahlin, and the tram station is only a few metres from the property. There are also several food courts nearby. Moreover, a Woolworths supermarket is just a few metres away. I recommend this place to anyone who wants to visit Canberra, especially newcomers.

25 March 2026
Unprompted review
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Reply from MadeComfy

Hi, we sincerely appreciate you taking the time to share your valuable feedback. Your trust is of great importance to us, and we remain committed to delivering a consistently seamless and exceptional experience. We look forward to the pleasure of welcoming you again in the near future. ~SP

Rated 5 out of 5 stars

This is our 2nd time staying at Wright…

This is our 2nd time staying at Wright ACT in this unit. Check-in was very easy, the facilities are spot-on and we were close to shops and clubs. Our daughter and her family are only 300 metres from the unit, just perfect for us

10 April 2026
Unprompted review
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Reply from MadeComfy

Hi, thank you for taking the time to share your feedback. We truly value your trust in us and remain committed to providing you with a seamless experience. We look forward to welcoming you again on your future stays. ~SP

Rated 5 out of 5 stars

Very clean & neat

Very clean & neat. Checking in and out instructions were easy to navigate. Great location. Would definitely recommend this place to anyone wishing to visit Adelaide.

9 April 2026
Unprompted review
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Reply from MadeComfy

Hi, we appreciate you taking the time to share your feedback with us. Your trust means a lot, and we are dedicated to ensuring you have a smooth and enjoyable experience every time. We look forward to hosting you again on your next visit. ~SP

Rated 5 out of 5 stars

Great location, perfect stay!

Great location. The staff replied with any questions, very quickly.

Really easy instructions. Pool was a nice addition.

The west end is also super close for a lovely strip of restaurants and thrift shopping!

10 April 2026
Unprompted review
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Reply from MadeComfy

Hello, we appreciate you taking the time to share your feedback with us. Your trust means a lot, and we are dedicated to ensuring you have a smooth and enjoyable experience every time. We look forward to hosting you again on your next visit. ~SP

Rated 5 out of 5 stars

Great communication and accommodation

Our host was very prompt and clear with communication. The accommodation was exactly as advertised. Very clean, spacious and plenty of ammenities.

9 April 2026
Unprompted review
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Reply from MadeComfy

Hi, thank you for taking the time to share your feedback. We truly value your trust in us and remain committed to providing you with a seamless experience. We look forward to welcoming you again on your future stays. ~SP

Rated 5 out of 5 stars

Great place to stay

Great place to stay. Will book again

6 April 2026
Unprompted review
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Reply from MadeComfy

Hi Nikol, thank you for your valuable feedback! We're delighted to know that you had a pleasant experience with us. We look forward to hosting you again soon with more seamless stays. ~Arsh

Rated 5 out of 5 stars

Second Home

This space was like a home away from home for our family of 5. Responsive hosts, descriptions regarding amenities accurate, and the environment is as the pictures portray. This space is easy walking distance to Queen's park and public transport. No regrets or hesitation to recommend this place to others!

22 March 2026
Unprompted review
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Reply from MadeComfy

Hi, thank you for sharing your wonderful experience. We’re delighted to hear that the space felt like a home away from home for your family and that you found the amenities and descriptions accurate. It’s also great to know that the location and accessibility added to your overall comfort and convenience. Your kind words about the hosts and your willingness to recommend the property truly mean a lot to us. We look forward to welcoming you and your family again in the future.~dc

Rated 5 out of 5 stars

Had an amazing time at this property

Had an amazing time at this property! 😊 The place was spotless, and the amenities were top-notch. The host was super communicative, and the location was great . the property itself was perfect. Would definitely stay again!

7 April 2026
Unprompted review
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Reply from MadeComfy

Hi Himesh, thank you for your wonderful feedback! 😊 We’re delighted to hear that you had an amazing stay and enjoyed the cleanliness, amenities, and location. It’s great to know our team’s communication added to your experience. We’d be more than happy to host you again. ~Arsh

Rated 5 out of 5 stars

Very nice apartment

Very nice apartment, equipped with everything you need and with a breathtaking view. The host was efficient and responded promptly.

9 April 2026
Unprompted review
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Reply from MadeComfy

Hi, thank you for your wonderful feedback. We’re delighted to hear that you enjoyed the apartment, its amenities, and the breathtaking view. It’s also great to know that the host was efficient and responsive throughout your stay. Your kind words truly mean a lot to us and motivate us to continue delivering exceptional experiences. We look forward to welcoming you again in the future.~dc

Rated 5 out of 5 stars

Great Melbourne city stay

Clean and spacious apartment, great from a family escape. Ideal location close to most things but away from the noise

3 April 2026
Unprompted review
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Reply from MadeComfy

Hi William, thank you for your lovely feedback! We’re so glad to know you enjoyed the clean and spacious apartment and found it perfect for a family getaway. It’s wonderful to hear that the location offered both convenience and a peaceful stay. We truly appreciate your support and look forward to hosting you again soon! ~RN

Rated 5 out of 5 stars

Great local airbnb

Great local airbnb. Clean and spacious

3 April 2026
Unprompted review
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Reply from MadeComfy

Hi Carol, thank you for your wonderful feedback! We’re glad to know you found the stay clean, spacious, and a great local experience. We truly appreciate your support and would love to host you again soon! ~RN

Rated 5 out of 5 stars

A lovely apartment in a heritage house

A lovely apartment in a heritage house. The apartment was clean and well equipped. The area is quiet and only a short walk to shops, cafes buses and trains . I would definitely stay there again .

7 April 2026
Unprompted review
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Reply from MadeComfy

Hi, thank you for taking the time to share your feedback. We truly value your trust in us and remain committed to providing you with a seamless experience. We look forward to welcoming you again on your future stays. ~SP

Rated 5 out of 5 stars

Lovely compact unit

Lovely compact unit. Great location near to restaurants, food outlets and places of interest. Public transport on the doorstep.

7 April 2026
Unprompted review
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Reply from MadeComfy

Hi Gladys, thank you for your kind feedback! We’re delighted to hear that you enjoyed the unit and found the location convenient, with easy access to restaurants, attractions, and public transport. We’d love to host you again on your next visit! 😊 ~Arsh

Rated 5 out of 5 stars

Great location in a peaceful and highly…

Great location in a peaceful and highly accessible area. Amazing and good for a short trip.

4 April 2026
Unprompted review
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Reply from MadeComfy

Hi Mans, thank you for your wonderful feedback! We’re delighted to know you enjoyed the peaceful location and found the property easily accessible. It’s great to hear that it was a good choice for your short trip. We look forward to hosting you again soon! ~RN

Rated 5 out of 5 stars

What a great place for holiday

What a great place for holiday. Close to local shops and restaurants. Nice and quiet place. Highly recommend. We enjoyed lots. Thank you so much Made Comfy for providing such a beautiful house for our holiday 😊.

3 April 2026
Unprompted review
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Reply from MadeComfy

Hi Binod, thank you so much for your wonderful feedback! 😊 We’re delighted to know you had such a lovely holiday and enjoyed the peaceful location, nearby shops, and restaurants. It truly means a lot to us that you had a memorable stay. We’d be happy to host you again for another beautiful getaway in the future! ~RN

Rated 5 out of 5 stars

It was a good experience very peaceful…

It was a good experience very peaceful and very quiet neighborhood. I would like to come again in the future.

2 April 2026
Unprompted review
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Reply from MadeComfy

Hi, thank you so much for your lovely feedback! We're delighted to know you had a peaceful and pleasant stay. It’s wonderful to hear that you enjoyed the quiet neighborhood as well. We’ll be happy to welcome you again in the future for another great experience! ~RN

Rated 5 out of 5 stars

Our stay with MadeComfy was fantastic

Our stay with MadeComfy was fantastic, offering a beautifully presented apartment that was spotless, well-equipped, and very tidy. We absolutely loved the amazing views and appreciated the clear, proactive communication from their team.

4 April 2026
Unprompted review
MadeComfy logo

Reply from MadeComfy

Hi, Thank you for the wonderful 5-star rating! We’re delighted to hear that you had a fantastic stay and enjoyed the beautifully presented, clean, and well-equipped apartment.
It’s great to know that the views and our team’s clear and proactive communication added to your experience. Your kind words truly mean a lot to us.
We look forward to hosting you again soon!~Team Madecomfy

Rated 5 out of 5 stars

Really recommend!

1 April 2026
Unprompted review
MadeComfy logo

Reply from MadeComfy

Hi, Thank you for the wonderful 5-star rating! We’re delighted to know you had such a great experience and truly appreciate your recommendation.
Your support means a lot to us, and we look forward to welcoming you again soon.~ Team Madecomfy.

Rated 5 out of 5 stars

We had a great stay in the apartment

We had a great stay in the apartment. The location is closed to beach and to restaurants. Love the parks with playground for kids to have fun. Had great memorable quality time moments with family in this apartment. Thank you!

30 March 2026
Unprompted review
MadeComfy logo

Reply from MadeComfy

Hi Windy, thank you so much for your lovely feedback! We're delighted to know you had a great stay and enjoyed the apartment, its convenient location near the beach and restaurants, and the nearby parks for the kids. It truly means a lot to us that you were able to create such wonderful and memorable family moments here. We’d love to host you again soon! ~RN

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