Everything was great. Location, clean; big enough space for a family. Only one thing would like to tell you guys this property provide very basic amenities which is 2 peace of instant dish washer so... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The apartment was lovely and a convenient location. Light, bright and clean. The character detail was attractive too. My issue may seem a little nitpicky, but I was disappointed that adequate tea/coff... See more
Company replied
Our family of 4 got an uncomfortable stay under MadeComfy team's support. Their communication is great, very clear and informative so we found it very easy to check-in and check-out. The house it... See more
Company replied
We loved this place and will stay again. The location is perfect. Directly on the beach, but also a convenient short walk to shops if you don't feel like driving. The house is nicely decorated and I l... See more
Company replied
Company details
About MadeComfy
Written by the company
We transform properties into extraordinary experiences.
MadeComfy is an end-to-end short-term property management company providing hotel-level cleaning and 24/7 guest support.
Written by the company
Contact info
Level 1, 458 Wattle Street, 2007, Ultimo, Australia
- 1800 526 133
- enquiries@madecomfy.com.au
- madecomfy.com.au
4.4
Excellent
1K reviews
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful location
Beautiful location. Walking distance from beach, cafes and restaurants. Host was responsive. Overall great weekend stay.
3 April 2026
Unprompted review
Reply from MadeComfy
Hi Reem, thank you for your wonderful feedback! We're so glad to know you enjoyed the beautiful location, the convenience of being close to the beach, cafes, and restaurants, and that you had a great overall weekend stay. It’s also lovely to hear that the host was responsive throughout your experience. We truly appreciate your kind words and would love to welcome you again! ~RN
Great communication from the start to…
Great communication from the start to the finish, lovely presented house in quiet area, close to all amenities, train station, shops etc.
30 March 2026
Unprompted review
Reply from MadeComfy
Hi Wayne, thank you so much for your wonderful feedback! We're delighted to know you had a great experience from start to finish and that you liked the house, its peaceful location, and the convenience of nearby amenities. We truly appreciate your kind words and look forward to hosting you again soon! ~RN
Lovely stay
Lovely stay, spacious accommodation and as expected, ideal location for visiting a friend nearby!
29 March 2026
Unprompted review
Reply from MadeComfy
Hi Michelle, thank you for your valuable feedback! We're delighted to know that you had a pleasant experience. We look forward to hosting you again soon with more great deals and seamless stays. ~Arsh
The apartment was gorgeous
The apartment was gorgeous. Spacious and right on the water. It had everything we needed. The beds were really comfy and both bedrooms were air conditioned. The location was central to everything. We could pretty much walk everywhere and barely used the car. The apartment managers were super responsive to any questions we had. We thought the price was good for this time of year. We would definitely stay here again and highly recommend.
5 April 2026
Unprompted review
Reply from MadeComfy
Hi, thank you for your amazing review! We’re delighted to hear that you loved the apartment, especially the waterfront location, comfort, and convenience it offered. It’s great to know you found everything well-equipped and enjoyed the easy access to nearby places. We truly appreciate your kind words about our team’s responsiveness and are glad we could assist you during your stay. We’d be more than happy to host you again! 😊 ~Arsh
Lovely little flat in a great location
Lovely little flat in a great location, just like renting your own little apartment...
2 April 2026
Unprompted review
Reply from MadeComfy
Hi There, thank you for taking the time to share your experience! 💛 We’re so pleased to know you had a great stay. See you again soon—we’ll be ready with a warm welcome! :)~RK
What a great find
What a great find . Central to everything you need . Great restaurants , tram at the door . Accomodation was very clean and well appointed . Will be staying there again
3 April 2026
Unprompted review
Reply from MadeComfy
Hi Janet, thank you for your wonderful feedback! We’re so glad to hear that you enjoyed the apartment and found the location convenient for everything you needed. We’d love to host you again on your next trip! 😊 ~Arsh
Highly recommend a stay in Tenterfield
Highly recommend the team at made Comfy. Great communication, which was proactive, friendly and very helpful.
The property we stayed at, Mullane cottage, was very clean, comfortable and had everything needed for an enjoyable stay.
2 April 2026
Unprompted review
Reply from MadeComfy
Hi Adrian, thank you for taking the time to share your experience! 💛 We’re delighted to know that you had a great stay with us. We look forward to welcoming you again soon with the same warm hospitality! 😊 ~RK
This house was stunning and spacious
This house was stunning and spacious. I believe it’s suitable for a large family or a group gathering. Inside, the house was tidy, and the decorations featured peaceful themes with Buddha statues throughout. The only downside was that the outdoor area appeared a bit neglected. I notified the host and received a prompt response, hoping they would address that issue for future guests. The amenities were well-stocked, with plenty of tea and coffee options. All the necessary cooking utensils were available, and cleaning supplies were plentiful. Also, there were sunscreens, raincoats, and umbrellas in the garage.
4 April 2026
Unprompted review
Reply from MadeComfy
Hi Sumber, thank you for your thoughtful and detailed review! We’re delighted to hear that you enjoyed the spaciousness, peaceful ambiance, and well-equipped amenities of the home. It’s great to know that you found everything you needed for a comfortable stay. We also appreciate you highlighting the outdoor area—your feedback has been noted, and we’re working with the team to address this for an improved experience. It was a pleasure hosting you, and we’d love to welcome you again in the future! 😊 ~Arsh
The apartment was fantastic
The apartment was fantastic, great location to everything we needed, shops, restaurants, parks. Easy to access, perfect for our family getaway.
2 April 2026
Unprompted review
Reply from MadeComfy
Hi Georgia, thank you for your valuable feedback! We're delighted to know that you had a pleasant experience. We look forward to hosting you again soon with more great deals and seamless stays. ~Arsh
Perfect stay
We absolutely loved staying at MadeComfy's place! The location was spot on and the space was so comfy and clean - felt like home. Communication was super easy too, MadeComfy was really helpful with tips and stuff. Would totally stay again.
3 April 2026
Unprompted review
Reply from MadeComfy
Hi Anagha, thank you for such a lovely review! We’re thrilled to hear that you enjoyed the location and felt right at home with the comfort and cleanliness of the space. It’s great to know our team’s communication and tips added to your experience. We’d be more than happy to host you again. Looking forward to your next stay! 😊 ~Arsh
Excellent Communication
Excellent communication from the MadeComfy team! Plenty of contact ensuring our stay was meeting expectations.
2 April 2026
Unprompted review
Reply from MadeComfy
Hi Sarah, thank you for your wonderful feedback! We’re delighted to hear that our team’s communication and proactive support helped make your stay comfortable and up to your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon! 😊 ~Arsh
Everything was so easy with MadeComfy
Everything was so easy with MadeComfy, we had a wonderful stay
3 April 2026
Unprompted review
Reply from MadeComfy
Hi Maree, thank you for your kind words! We’re delighted to hear that everything was smooth and that you had a wonderful stay with us. We look forward to hosting you again soon! 😊 ~Arsh
We had a wonderful stay
We had a wonderful stay; the flat was lovely. I highly recommend it! Thank you
31 March 2026
Unprompted review
Reply from MadeComfy
Hi Clara, thank you for your valuable feedback! We're delighted to know that you had a pleasant experience with us. We look forward to hosting you again soon with more great deals and seamless stays. ~Arsh
Danger. Do not use.
Danger. Do not use this company.
My experience reflects the other 1 star reviews. Read them. I feel like I’m
Lucky compared to the many other reviews and court cases.
they tried to get my
Personal details - Booked through booking.com was asked for my passport details and licence details to be provided via an external link within 24 hr or my booking would be cancelled ( at cost to me) I refused as advised by booking.command my bank. Madecomfy advised I had to do this by australian law ( a lie) Booking.com advised me they would like to cancel booking at no cost to me but Madecomfy had to approve and that’s the moment Madecomfy stopped talking to me and stopped responding to booking.com. ( booking isn’t for some months during an event so they would be able to rebook )
I doubt this is a legit company.
30 March 2026
Unprompted review
Reply from MadeComfy
Hi, we understand your concern and how uncomfortable this situation must have made you feel. This is certainly not the experience we want for our guests. Kindly share your booking reservation details and registered contact details with us so we can have this reviewed and assist you further. ~RN
Conveniently located, clean apartment
Well appointed, clean and new apartment located conveniently close to the Woden Westfield. No issues at all with the apartment and madeComfy was very easy and responsive to communicate with.
1 April 2026
Unprompted review
Reply from MadeComfy
Hi, thank you for sharing your wonderful feedback. We’re delighted to hear that you found the apartment well-appointed, clean, and conveniently located near Woden Westfield. It’s also great to know that your experience with MadeComfy was smooth and that our team was responsive and easy to communicate with. Your kind words truly mean a lot to us and motivate us to continue delivering a seamless and comfortable stay experience. We look forward to welcoming you again in the future.~dc
Wonderful company to deal with!!
Wonderful company to deal with!
Fast communication & great service
❤️
30 March 2026
Unprompted review
Reply from MadeComfy
Hi, thank you for the appreciation. We will always ensure that we keep delighting you with our services.~AA
Good service
Professional service from a guests perspective. Helpful agents, smooth check in.
31 March 2026
Unprompted review
Reply from MadeComfy
Hi Dominic, we truly appreciate your rating and are glad our service met your expectations. We remain dedicated to delivering impeccable experiences and look forward to welcoming you again, ensuring the best rates and exclusive benefits for your stay.~UC
Great Stay
Made Comfy present a great apartment, with everything you need for a comfortable stay. It is conveniently located for ease of getting to and from the airport by train and to the CBD and South Bank precincts, both of which are only a few minutes walk.
30 March 2026
Unprompted review
Reply from MadeComfy
Hi, thank you for sharing your wonderful feedback. We’re delighted to hear that you found the apartment well-equipped and comfortable for your stay. It’s great to know that the location added to your convenience, with easy access to the airport, CBD, and South Bank precinct. Your kind words are truly appreciated and motivate us to continue delivering a seamless and enjoyable experience for our guests. We look forward to welcoming you again in the future.~dc
Excellent location
Excellent location, brilliant view. Very spacious apartment and terrace, extremely clean.
Communication with hosts extremely straightforward, very quick responses and very helpful.
17 March 2026
Unprompted review
Reply from MadeComfy
Hi Avril, Thank you for the wonderful 5-star rating! We’re delighted to hear that you enjoyed the excellent location, beautiful views, and the spacious, clean apartment and terrace.
It’s also great to know that our team’s communication was smooth, prompt, and helpful throughout your stay. Your kind words truly motivate us to keep delivering great experiences.
We look forward to hosting you again soon!~Dia
Fantastic place nd great communication
Fantastic place nd great communication. Thanks we will be back
28 March 2026
Unprompted review
Reply from MadeComfy
Hi, Thank you for the amazing 5-star rating! We’re thrilled to hear that you had a fantastic stay and appreciated the communication.
It means a lot to us, and we’ll be more than happy to welcome you back again soon!~ Team Made comfy.
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