Maid2Clean Reviews 

7,984
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 923 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that their assigned cleaners are exceptionally hardworking, punctual, and friendly, consistently providing a thorough and highly reliable service every single time. People truly appreciate the seamless process of arranging appointments through the helpful agency and note that their living spaces are left wonderfully clean and tidy. Some reviewers were not happy with customer service responses and experienced frustrating issues with occasional cleaners dropping out unexpectedly or lacking formal training. A few customers also noted that ongoing communication can sometimes be confusing and that certain individual cleaning results fell short of their overall expectations.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing cleaners as thorough, reliable, and... See more

Service

Customers feel great satisfaction regarding the service, frequently praising efficient arrangements, prompt... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the exceptional... See more

Quality

Clients share positive opinions on quality, noting that reviewers are consistently impressed with the... See more

User experience

Consumers find user experience to be positive, highlighting a seamless process and very helpful support that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I required a company that ensured “ staff” were police checked. Also needed the individual to be insured for breakages or accidents. I believe this is what I have. To be honest the first girl was... See more

Rated 5 out of 5 stars

I have a wonderful cleaner called Bonnie.l am unwell at the moment and she just gets on with the work and try’s not to bother me.I very much appreciate Bonnie and thank you for introducing her to me

Rated 5 out of 5 stars

We have found their estimate tools accurate for our property. The first cleaner dropped out but they quickly supplied a replacement in time for the next visit. Our cleaner works hard and deepens the c... See more

Rated 5 out of 5 stars

Hazel, is reliable, punctual, works hard and to a high standard. Always achieves what is asked of her in the allotted time. Excellent communication with Maid2Clean. This is my second time of using thi... See more


Company details

  1. House cleaning service

Written by the company

Welcome to the Maid2Clean (R) Website! Premier domestic cleaning & ironing services in the United Kingdom. Please note that Maid2Clean is a franchise. As such it is made up of a number of independent businesses and operators. It would be useful in reviews if the particular areas could be noted.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(7,984)

879 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carolyn is outstanding

Carolyn is outstanding, highly professional, does an excellent professional job, and is an extremely helpful person. I am grateful to her for doing a superb job and for being so helpful

6 October 2026
Rated 5 out of 5 stars

Our cleaner, Tracy

Our cleaner, Tracy, is a gem. Very helpful and friendly. Her standard of work is high. She doesn't wait to be asked to do something, she just does it. All in all we are very happy.

6 October 2026
Rated 5 out of 5 stars

Good work

Katie does the job well and needs no direction or supervision. We are happy with the arrangements and the service provided

1 October 2026

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