Good communication and quick delivery

Good communication and quick delivery, great quality products

Only the latest review will count in the company's TrustScore

The delivery has been absolutely…

The delivery has been absolutely atrocious! It says 4 to 7 days on your website and it has been a month! DHL wont call a number which is not spanish even though there are thousands of expats who live here with UK numbers. This us unacceptable and I await my order still from October 3 2020! I will not recommend materiales fabricas because they don't do anything about it, but email you and say that the DHL will call you and then he never does! Sort out your TRANSPORT!

Reply from Materialesdefabrica.com

Hello Jessica,

Thanks for writing us, it always helps us to improve.

First, we apologize for the small delay in your order. We try to approximate the deadlines as good as possible based on an average of the previous ones and in this way we achieve that more than 95% of the cases the deadline is correct, but even so in the warehouses there are some breakages of stock impossible to foresee and the agencies of Transportation may suffer unforeseen events that cause a delay in delivery. We are the first to want to avoid delays, and we know the importance of meeting deadlines on all orders, which is why we work every day to offer the best possible service while maintaining the lowest prices.

Receive a cordial greeting.

Materialsdefabrica.com customer service

good quick service

Not only a great price but also prompt delivery.

Not only a great price , easy web site to order and pay but blown away by the fast delivery service. Came across this company when searching the internet for a replacement Roca part and would certainly recommend and use them again.
Would give 6* if I could.

Buen servicio

This was the cheapest product of its kind we found on the internet. It arrived promptly and in perfect condition. Contact with the company was good and straightforward.
I would certainly recommend them for their prices and professionalism

Very happy with the ease of ordering…

Very happy with the ease of ordering and speed of service.
Will use them again..

Only the latest review will count in the company's TrustScore

Good but not perfect (yet)

Very extensive range of materials and a clear website to find everything on. Keep information about delivery expectations or when items are delayed.

If the site was also available in English site it would be 5 star review

Total disaster - avoid like plague

The company is a total disaster. My order took over two weeks. No communication between delivery agent and the call center - delivery times are basically totally random. After numerous emails with the company the order wasn't completed in full and I have been advised tht it wouldn't happen over the next two weeks either.

Avoid this company like a plague!

Excellent service delivery man very…

Excellent service delivery man very good easy to order on line and very good price thank you.

The item arrived quickly and…

The item arrived quickly and communication was good regarding the status of the order. We are very happy with the product too . Great quality and price .