Matrix Removals Reviews 239

Great Company

I would highly recommend Matrix Removals.

We found the company to be reliable, trustworthy and very efficient.

Everyone went out of their way to meet our requirements and make everything as easy as possible for us.

Thank you for a great service.

From start to finish Matrix Removals provided an excellent service. Thank you Anthony, Chris (and your team) for a polite, courteous and respectful service. House moves are always stressful however you made it easier for us.

Matrix stepped in when I had been let down by other removal companies. They were excellent! A quick, efficient and professional service all round. Highly recommended - just make sure, as a self packer, that you know how to pack and label properly as this really helps the process.

Moving house after 25yrs we thought was going to be a challenge. The Matrix team were great, very obliging, efficient and nothing was too much trouble. Would not hesitate to use again. Highly recommend these guys.

The team at Matrix were simply superb! I needed to clear my house in the UK in preparation for renting whilst I was stuck in Australia. Matt and his team from my initial e-mail through to finishing the removals were incredibly professional, removing all of my stress and worry as well as my personal belongings. Matt managed to arrange a removal date at short notice and for all of my things to be immediately placed into storage. I highly recommend Matrix and couldn't have asked for more. Thank you so much.

Generally the service was great
Matt was very well organised and helpful when we booked
The men were great helpful friendly funny but efficient. Nick was a good but understated manager and handled things well. Aaron was the star funny and very helpful and thoughtful on all of the little things
There was a problem towards the end I am not sure what happened but there was too much to do on the last day - they dealt with it well and brought in extra men but there had clearly been a planning issue. I was surprised to learn that many of the men were not matrix employees but sourced from other companies

Very helpful efficient removal men made my mums move go very smooth.

Matrix were absolutely fantastic. Highly recommend. Managed to fit us in at short notice and were so lovely and efficient to deal with. They were totally unphased by our clutter. I will be recommending them to everyone.

First class removal company would highly recommend them. Very pleased with the service that was provided. Friendly group of guys to work with. Nothing broken or missing.

Thank you Matt and all the team at Nattrix

The Matrix Removal team arrived on time and were very polite, efficient and Professional. The items were removed very quickly and neatly stored in their van.

Amazing team and great service. I couldn’t recommend this company any more.
They did the packing and moving over a few days which worked amazingly well. Very friendly and hugely efficient.

Matrix moved us from our family home of 33 years to a much smaller property. Despite the amount of books and clutter which could not have be disposed of because of lockdown, the removal men tacked the job competently and cheerfully. They were speedy, careful, friendly and polite. Thank you to Adrian, Paul, Paulo and Morgan. I would definitely recommend this company. Their cleaning team were also very efficient.

We were recommended Matt at Matrix by a local estate agents as we did not live in the area as it was a house move due to a bereavement.

I simply cannot fault this company.

Matt was exceptional even with my over detailed move requirements and Chris and his colleague on the day of the move were simply excellent and exceeded any expectations I had.

Every single one of the many, many items were packed perfectly. Chris went above and beyond and did far more for us than I could have expected. Due to the loss of our family member he really did do so much for us and even fixed and few things that were broken years ago just to try and make sure we could use them.

Chris and his colleague were just brilliant. I had a call on the day of the move to let me know they were coming and within 3 hours they were here. They unloaded quickly and professionally.

Chris went as I say above and beyond for us and I will never forget what he did for us.

This company are just so highly recommended by me that if I could give more stars I would.

Matt, Chris and his colleague on the day - thank you for all you have done.

The guys were tremendous. Very friendly, calm and extremely helpful.
Would definitely use again and highly recommend.

On time, ultra efficient, polite, courteous and genuine people. Skilfully stored away my belongings, taking great care along the way. The off-loading of my belongings were taken to the right rooms, after we all travelled to the new property too.
Highly recommended.

I have never had such good service. Very well organized!

Chris and Stephen were amazingly helpful managing my move from Surrey to the NE! Packed some of my boxes, organised my furniture on arrival, and even fixed a wobbly table leg! They answered all of my questions and were very efficient and polite. I highly recommend Matrix Movers.

Great service. Arrived early, worked through the day to get our house move complete & did it all with a smile. Highly recommended to anybody looking for removals services.

Packers were on time, willing to help and communicated well.
Office was good at communication and willing to work with us in an unusual situation.

What an amazing team of people that you can really trust to go the extra mile in helping you with your move. From our first conversations with Julie, our Client Liaison Manager, to the day of the move itself, Matrix couldn’t have been more helpful and efficient. Our removal chaps, Darren and G, were incredible! They fitted all of our boxes and furniture into the van with such skill and took great care of everything. We didn’t have a single breakage and couldn’t be happier with our move.