I ordered few kaftans from Maxim creation. I was satisfied with one of them. The material and design are good. The material of one of the garment is polyester while in the website it was listed as... See more
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If I could give this experience a 0 star I would! This has been the worst customer service experience I've ever had. Let's start by addressing the fact I paid $40.00 USD extra for 5-10 day shipping, t... See more
The Kaftan we got was gorgeous! The sizing was perfect. The cloth was great! We are so happy that Maxim is selling these beautiful kaftans and at the same time making sure they are modest. We are a re... See more
Company replied
I owe them a big apology for going off at them and mistrusting them. Instead they acted professionally and reassuring and made sure I receive my order on time. About my kaftan, I don’t know where to b... See more
Company details
Information provided by various external sources
Buy Ethnic Wear Online For Womens only from Maxim Creation. Get Islamic & Traditional Wear in various design. We specialize in Embroidered Maxi Robes For Women.
Contact info
3.8
Great
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 1 week
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If I could give this experience a 0…
If I could give this experience a 0 star I would! This has been the worst customer service experience I've ever had. Let's start by addressing the fact I paid $40.00 USD extra for 5-10 day shipping, the package was delayed and I wouldn't have received it in that amount of days which I paid for, on top of that I never even received my dress that I ordered and was told I couldn't get a refund because UPS "attempted" to deliver my package which is false. I sent them (Maxim) a email stating that I was home the whole time and UPS never tried to deliver the package. Maxim stated that I had to pay UPS $23.71 extra USD for the package coming from India (during a disaster in the Middle East)(which should've been stated upfront) that's why I haven't received my package and it was nothing they could do on their part. My package was then placed on a hold so I couldn't receive it so I requested the package be sent back to the sender (Maxim), once I made the request the return was processed, Maxim then reached out to me stating that I couldn't make a return back to them because they don't have an account with UPS so the package couldn't be returned. Which left me in the end without a package and no help from Maxim because UPS couldn't help me without Maxim accepting the package return, so now I'm out of $170.00 USD.
24 April 2026
Beautiful gown
Beautiful gown, well made (except one spot on scarf. But I can fix it) Love the colour!
Staff have been very helpful and kind.
I will be ordering other items!
14 March 2026
I ordered kaftans from Maxim…
I ordered few kaftans from Maxim creation. I was satisfied with one of them. The material and design are good. The material of one of the garment is polyester while in the website it was listed as cotton. I have contacted the sales to exchange they agreed but I found out that the cost of shipping the package back to India was about $150!
Pros: Timely shipping
Cons: Returns from the USA are costly
17 February 2026
Unprompted review
All the pieces were excellent quality…
All the pieces were excellent quality beautifully finished and arrived well.
Thank you
11 February 2026
I didn’t receive my orders
1 February 2026
Beautiful gallabia dress
The garment was exactly as described. It arrived on time and was excellent quality
25 January 2026
everything is excellent
2 January 2026
I love them
I love them, very well made and customer service was outstanding. Delivery was also super fast. So I can only recommend them.
9 January 2026
Everything about this experience was…
Everything about this experience was amazing!
The customer service is superb!
My dress was custom made as asked and shipped to me quickly.
Thank you to everyone for such a great experience once again.
This was the 2nd dress I’ve ordered and I’m so pleased.
First class and 5 stars all the way!!!!
16 October 2025
I LOVE Amy dresses…but you sent the…
I LOVE Amy dresses…but you sent the wrong sizes. I ordered 5x and the Maxim sent was XL. I cannot wear these dresses. I am so upset - HELP me PLEASE!!
3 August 2025
Reply from Maxim Creation
The order is placed in XL size and the same has been delivered.
Attached screenshot of your order in email.
When you placed your order you receive an email confirming your selections and there as well you will also see the same XL size reflecting and not 5XL.
I understand it can be a mistake while placing the order, however the order has been correctly delivered as per your selection.
Absolutely stunning creations delivered…
Absolutely stunning creations delivered in great timing!
13 April 2025
Unsatisfactory quality and no reply from CS
I am extremely disappointed with the poor quality of the kaftan I received. Upon opening the package, I immediately noticed that many of the golden beads were missing, even before trying it on. To make matters worse, I reached out to customer service multiple times via email to request a resolution, but I have yet to receive any response. This experience has been incredibly frustrating and unprofessional.
13 December 2024
Unprompted review
Reply from Maxim Creation
Hello, please note these are custom 'hand made' dresses made as per your selected measurements. Kindly email us at sales@maximcreation.com with your details and the team will promptly address your query. Thank you
Bad experience
Unfortunately, my experience with you was bad. I'm sad because my order has more than a month and I didn't receive it
11 September 2024
Reply from Maxim Creation
Hello, You have put the incorrect address for delivery. Kindly share the correct details for delivery. Half the delivery address is of USA and the other half of Saudi Arabia. We have sent you multiple emails and whatsapp messages for the correct address and delivery specifications. Till date we have not received the complete information from you. Kindly share the correct details for delivery.
Excellent work, excellent material and great embroidery work.
I’m a customer for years , I trust the seller and the work is great always and I always get compliments on my dresses.
8 September 2024
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