Maxim Creation Reviews 208

TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

I ordered few kaftans from Maxim creation. I was satisfied with one of them. The material and design are good. The material of one of the garment is polyester while in the website it was listed as... See more

Rated 1 out of 5 stars

If I could give this experience a 0 star I would! This has been the worst customer service experience I've ever had. Let's start by addressing the fact I paid $40.00 USD extra for 5-10 day shipping, t... See more

Rated 5 out of 5 stars

The Kaftan we got was gorgeous! The sizing was perfect. The cloth was great! We are so happy that Maxim is selling these beautiful kaftans and at the same time making sure they are modest. We are a re... See more

Company replied

Rated 5 out of 5 stars

I owe them a big apology for going off at them and mistrusting them. Instead they acted professionally and reassuring and made sure I receive my order on time. About my kaftan, I don’t know where to b... See more

Company details

  1. Clothing Shop

Information provided by various external sources

Buy Ethnic Wear Online For Womens only from Maxim Creation. Get Islamic & Traditional Wear in various design. We specialize in Embroidered Maxi Robes For Women.


Contact info

3.8

Great

TrustScore 4 out of 5

208 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Delays

Delays for weeks now, I asked to cancel my order and get refund but now they’re telling me order sent with a different carrier.

27 July 2022
Rated 1 out of 5 stars

BAD SERVICE.

BAD SERVICE.. Garment did not meet my expectations.. customer service didn't help at all I received wrong item wrong color wrong Size and bad material don't order .

27 July 2022
Rated 5 out of 5 stars

One of the best online shopping for…

One of the best online shopping for traditional and casual kaftans and more. The designs are awesome. Very friendly customer care service. They will take care till you receive the outfit at your doorsteps. Amazing experience

14 July 2022
Unprompted review
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Reply from Maxim Creation

Thank you for shopping at Maxim Creation, hope to make your next shopping experience at our store even better.

Rated 5 out of 5 stars

excellent work

excellent work, very professional ... my wedding dresses is beautiful ... I recommend 100%

12 July 2022
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Reply from Maxim Creation

Thank you for shopping at Maxim Creation, hope to make your next shopping experience at our store even better.

Rated 4 out of 5 stars

I could have given a five but I have…

I could have given a five but I have some loose and one missing beads in the edge of my dress. One loose or missing end could cause others to fall off. I had to tie the two strings for the missing king beads. Otherwise it’s a beautiful dress and arrived timely and well packaged. Good and honesty boutique.

6 July 2022
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Reply from Maxim Creation

Thank you for your kind words, we thrive to serve you better and will continue our efforts to improvise. Kindly note, the embroidery on the garment is done by hand and the dresses are hand made, these are NOT computer made embroidery. Hence it is in the very nature of the hand made embroidery for the beads to fall in transit , with usage + time and utility. We have mentioned the same in the description for ALL our dresses. Thank you for shopping at Maxim Creation, hope to make your next shopping experience at our store even better.

Rated 4 out of 5 stars

very beautiful design however the…

very beautiful design however the material is not what I expected

3 July 2022
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Reply from Maxim Creation

Thank you for your kind words, we thrive to serve you better and will continue our efforts to improvise. Kindly note, the embroidery on the garment is done by hand and the dresses are hand made, these are NOT computer made embroidery. Hence it is in the very nature of the hand made embroidery for the beads to fall in transit , with usage + time and utility. We have mentioned the same in the description for ALL our dresses. Thank you for shopping at Maxim Creation, hope to make your next shopping experience at our store even better.

Rated 5 out of 5 stars

I received it a bit long about a month

I received it a bit long about a month, maybe due to customs in some countries, plus it is custom size. The color is different with the picture (mint) and i received emerald green.

But it still made me happy, the size and length is precisely made, and the handcrafts is very beautiful. The quality is boutique one (very good and beautiful). The communication with the seller is very good. Plus there are some extra earrings in every package it made me happy.

I would buy again definitely from Maxim!

2 July 2022
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Reply from Maxim Creation

Thank you for shopping at Maxim Creation, hope to make your next shopping experience at our store even better.

Rated 1 out of 5 stars

Awful delivery times

Awful delivery times, awful customer service. I paid express delivery for no reason because it’s arriving at the standard delivery time. Will never shop from here again.

3 June 2022
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Reply from Maxim Creation

Customer got the dress within 10 business days as promised, she is not aware standard shipping is 15 business days.

Rated 1 out of 5 stars

The worst outfit I have ever received

The worst outfit I have ever received. The sleeve waa supposwd to be three-quarters with a slit piece of fabric starting from the elbow. It was so disproportioned that the slit fabric started from the palm of my hand instead! Let alone the glitter on the fabric kept falling off ro the extent that it waa all over my face, my body, and my bedroom! Poor quality fabric and poorly designed gown. Not worth the 500 Dhs I paid, let alone the shipping fee.

13 May 2022
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Reply from Maxim Creation

The dress had glitter all over and its mentioned in the product description as well. The sleeves slit was cut fine, if you need customized arm length kindly provide as we do it free of cost.

Rated 5 out of 5 stars

I bought my very last minute Eid dress…

I bought my very last minute Eid dress here on this shop and it arrived much earlier than expected! Took an express shipping in which the dress arrived in 3 days from India to Malaysia! Dress quality is magnificent, much better than advertised.

4 May 2022
Rated 1 out of 5 stars

Fake Website

Never received a. Confirmation. Also when tried to reach them via messaging or whatsapp or even email. No response. I believe this is a fake website. I don't recommend it for anyone. Don't use it!! FAKE FAKE FAKE

4 May 2022
Unprompted review
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Reply from Maxim Creation

No order just a random review ! Hate reviews are always recognizable instantly.

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