Maximus Reviews 954

My doctor is knowledgeable, professional, and is always available to answer questions. The products themselves are top-notch; they truly work.

Communication has improved significantly throughout my first year, excellent product selection as well. Keep up the great work and communication!

This is exactly the experience I hoped for - the doctor has listened and is allowing the rx to work as designed & periodically checking in.

I researched several different companies before choosing Maximus. And from the very beginning when asking a lot of questions regarding protocols and pricing the Maximus team was responsive, knowledgeable, and informative regarding their products. Since joining the “Maximus Tribe” not everything has gone seamlessly with scrips or shipping. BUT the support team and the Doctors have done an OUTSTANDING JOB at making sure every detail has been taken care of, responding within 24 hours, expedited shipping if needed and follow up to ensure everything is taken care of!!
I highly recommended Maximus for their integrity in doing business, the protocols they have to offer that have been thoroughly researched or developed by the team and the focus they give to their clients.
Maximus has given me a renewed outlook on life. Thank you

Had some issues at the beginning that got resolved.

The UI /ux experience isn't great messages are in multiple places making it confusing. There is a messaging center and a bottom right chat that seems to also have messages. Overall very confusing.

Status of your medication isn't clear at all. Was not aware of the questionnaire that needed to be filled out so I assumed something was wrong in the system for my refill.

Website could use a ton of work.

Number one the product. It has exceeded all my expectations. I truly feel like a better version of myself. More so mentally but also physically. The seamless process of fulfilling prescriptions and testing is a huge reason I stick with you.

Very brief, easy interaction with satisfactory result.

I ordered the Enclomiphene and Tadalafil bundle for a year long prescription. Unfortunately what I didn't realize is that at checkout, their system automatically adds the "Building Blocks Vitamins" to your order, even after unselecting it from your order, which I distinctly remember doing. This is an additional $600 charge which I had no interest in, nor any desire to add to my order. It was only after seeing my credit card charge that I noticed what had happened.

Automatically adding a $600 charge without the purchaser's awareness is an underhanded and shady business practice, and they are refusing to give me a refund. After having dealt with a "live chat agent" who was only active in what seemed to be regular business hours in India, they are only willing to give me a "credit" for my next order... I have no interest in another order, as who knows what hidden charges I'll be hit with. I already feel like I should get a new credit card, because who knows what other random charges they'll send me without my approval.

I regret doing business with this company, I'd highly recommend looking elsewhere if you're looking to boost your T.

Update: I was eventually able to get a full refund. Took a long time and a lot of effort - bumping their review up to 3 as I did get the medication for a reasonable price.

horrible support. took them over a month to get my testing done and get my prescription due to their lack of coordination. going to look at other companies for my prescription.

Responsive customer care and fast shipments.

So far everything has been as explained on their site. The lab kits are easy to use and the medication arrives on time.

The Maximus Customer Service team has been great. There were a few issues early with my subscription, but Mickler immediately resolved the issues. He messages my throughout the process until everything was fixed. I feel better, look better, sleep better and have the energy to get through my day! Great service!!

The CSR was very thorough and patient with helping me to navigate and understand my issue.

Freilyn, a customer representative did an awesome job!! I needed to make some adjustments to my plan and he assisted well and contacted me on Saturday! I was not expecting the call and he stepped in and did an awesome job!!

I was nervous to start as this is completely online and different then going into you local doctor. Every one of the staff members has been extremely helpful, supportive, and knowledgeable. I would recommend Maximus to anyone that wants to start their health journey. Thank you Maximus Team!

Billed me for several months and never shipped products once....had to cancel credit card to resolve billing....customer service is pathetic. Avoid.

Great service and quality medication. A little on the pricey side.

Every time I had a question, or needed any help, the support person was unfailingly kind, knowledgeable, and helpful.