Mein kleines baby Reviews 839

TrustScore 2 out of 5

2.0

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Company details

  1. Childrens Toy Store

Written by the company

Pädagogisches Holzspielzeug für alle Altersgruppen. Nachhaltig, kreativ und 100% sicher und zuverlässig. Kostenloser Versand in Deutschland, Österreich und der Schweiz


Contact info

2.0

Poor

TrustScore 2 out of 5

839 reviews

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Replied to 43% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

My recommondation: stay away from this shop

My recommondation: please avoid this shop. Why? Because you cannot stop the order even 1minutes after the order, if you cannot pick up the product from the post (because you are abroad and you informed the shop) the product is gone back and the money is gone too (the shop does not give you the money back, only under "their" rules). This shop is not sustainable (want to have shipped back and forward although you tell them keep it and give me my money). Moreover, you will find cheaper products elsewhere. So my 25 € are gone and I do not have the product as it went back, and the shop is not customer centric. So, I will never ever shop in at this shop.

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Consumer rights are being disregarded…

Consumer rights are being disregarded here. The seller refused to repair a significant defect (within the first year after purchase). This is a clear violation of applicable consumer law. Final request to fulfill legal obligations sent to seller, followed by rescission of contract via lawyer.

23 September 2025
Unprompted review
Mein kleines baby logo

Reply from Mein kleines baby

Hi Alexander,
Thank you for sharing your experience – we're sorry to hear about this situation. We always aim to handle issues fairly and in line with applicable guidelines.
If there are still unresolved concerns, feel free to reach out to us via email so we can look into it further.

Rated 5 out of 5 stars

Presents that give lots of joy

I have had a great experience ordering a present for my niece on mein-kleines-baby. Everything went really smooth and I have gotten good recommendations on the site as to what to buy given her age. I got the parcel really fast and was able to bring a lot of joy to my niece!

24 February 2025
Unprompted review
Mein kleines baby logo

Reply from Mein kleines baby

Hello Veronika

Thank you for your great review! We're delighted to hear that everything went so well and that you were able to make your niece happy.

Rated 1 out of 5 stars

Very long delivery time, useless product

It took more than three week from orderung until receiving the ordered product at my home. The product
was "Flynova - Let's Fly - Infrarotgesteuertes UFO". It doesn't work as presented at the online shop and as we expected and it was frustrating to play with it.

31 December 2024
Unprompted review
Rated 1 out of 5 stars

I can´t believe how a company like this…

I can´t believe how a company like this can continue with theire business. There is absolutely no chance to get in contact with them in any way nor through email or phone contact. They promise 2-5 delivery days. In my case its been 12 days and my order has still not arrived. Like so many others I've been comletely misledd by this company. I will do my best to spread the word to other potential customers. Do NOT buy a product from this company. Thank god I did bought the product through Klarna and I will dispute the invoice until the end of my days. Rest assure.

18 December 2024
Unprompted review
Rated 1 out of 5 stars

No chance to return products!

Misleading product description and a very poor customer service. No chance for return, just a discount. I ordered the sleepy cuddly toy which was in sale.
The motor of the toy is very loud! No baby could sleep next to it. As I wanted to return it, I wasn't alllowed the customer service said. Very poor!!

1 October 2024
Unprompted review
Rated 1 out of 5 stars

Disaster - Avoid.

Same as everyone else, very poor quality goods, no possibility to return, and no luck getting the money back through PayPal.

2 July 2024
Unprompted review
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Reply from Mein kleines baby

Hi,

I’m really sorry to hear about the difficulties you’ve faced with our products and the return process. Your experience is concerning, and this is not the level of service we aim to provide.

To address your situation, please email us directly at [your email address] with your order details. We want to investigate this further and work towards a resolution, including exploring options for a refund.

Thank you for your patience, and I apologize for any inconvenience this has caused.

Rated 1 out of 5 stars

I ordered on this website and later never received an answer on any of my retour emails. They are not a serious company.

I ordered on this website and later found out that the same product is available directly from China for 10% the price. This product is a cheap product and the company is making amazing money in selling it for a lot more money and making it seem qualitative.

At first I didnt want to accept the product but then saw (again also not serious) on the website that they might not even grant me the full amount back. Therefore I found it too risky given how this non-serious company is descriping their business.

I honestly would never order here again. It is CHEAP!

16 January 2024
Unprompted review
Mein kleines baby logo

Reply from Mein kleines baby

Hallo Pia
We appreciate your feedback and are sorry to hear about your experience. We strive to offer competitive prices and value for money. We apologize if you found the product elsewhere for a lower price.

Regarding refunds, please reach out to us via email at and we will do our best to address your concerns and ensure a fair resolution. Your satisfaction is important to us, and we aim to improve our service continuously. Thank you for sharing your thoughts with us. 😊

Rated 5 out of 5 stars

Das product was Top for mein kind.

11 August 2023
Unprompted review
Mein kleines baby logo

Reply from Mein kleines baby

Das freut uns sehr zu hören! Wir sind froh, dass das Produkt Ihrem Kind gefallen hat. Bei weiteren Wünschen oder Fragen stehen wir Ihnen gerne zur Verfügung! 😊👍




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