The Phone I received was brilliant and had 89% battery and very little wear. The reason for the 3 stars is because delivery took nearly two weeks and the only reason I knew it was late was because I a... See more
Company replied
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See what reviewers are saying
Ordered earlier this week and delivered exactly as said on website. I ordered an iPhone 11 Pro - Excellent condition and it looks new and unused with 100% battery life. I certainly can’t tell if it’s... See more
Company replied
The customer service over chat was really great experience, knowledgeable advisor and speedy response. Lost one star only on (no key to open sim) plus potentially need to review number of stores to... See more
Company replied
I ordered a yellow iPhone 11, waited for 72 hours and it didn’t arrive. Unfortunately they were low in stock so i chose an alternative colour and needed the phone urgently as it was a present for my... See more
Company details
- Telecommunications service provider
- also in
- Cell phone recycling and unlocking service
- Mobile phone repair shop
- Mobile Phone Shop
- Online marketplace
- Payroll Service Provider
Written by the company
We provide eco-friendly tech, including via innovative employee benefit schemes that provide a cost saving for both employer and employee. Designed to support remote or hybrid work policies our schemes also help you towards your environmental sustainability goals.
Contact info
1st Floor, Atlantic House, Gomm Road,, HP13 7DJ, High Wycombe, United Kingdom
- 02030111040
- support@mobileadvantage.co.uk
- mobileadvantage.co.uk
4.5
Excellent
210 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful
Wonderful, brilliant and efficient service, Madga the customer service agent was amazing.
24 September 2026
Item as described and quick delivery.
Item as described and quick delivery.
Confirmation emails were not sent but customer service responded very quickly when I queried this.
Would highly recommend!
26 August 2026
Great reliable service.
31 March 2026
Brilliant customer service and high…
Brilliant customer service and high quality products as described. Have used them a few times to replace phones etc.
5 August 2026
Reply from MobileAdvantage
Thank you for your fantastic feedback! 😊 We’re so pleased you were happy with the delivery. We really appreciate your support and taking the time to leave us a review! ⭐
The condition of the phone exceeded my…
The condition of the phone exceeded my expectations, particularly given the price. I haven’t had the chance to use it properly yet, but based on this experience, I’d happily shop here again.
22 June 2026
Reply from MobileAdvantage
Thank you so much for your lovely feedback! 😊 We’re delighted to hear that the condition of the phone exceeded your expectations, especially considering the price. We really appreciate your trust and would be very happy to welcome you back in the future! ⭐
The Phone I received was brilliant and…
The Phone I received was brilliant and had 89% battery and very little wear. The reason for the 3 stars is because delivery took nearly two weeks and the only reason I knew it was late was because I asked the company rather than them contacting me first. I also did not receive an email letting me know how much my trade in phones were worth I just received the money directly into my bank account.
30 July 2026
Reply from MobileAdvantage
Thank you for taking the time to share your feedback. We’re really pleased to hear that you were happy with the phone itself and its condition. 😊
We’re sorry, however, for the delay with your delivery and for not keeping you updated proactively. We also apologise that you didn’t receive the expected communication regarding the value of your trade-in devices. We appreciate you highlighting these points, as it helps us identify where we can improve our service.
Thank you again for your feedback and for choosing us. ⭐
My order was delayed so the customer…
My order was delayed so the customer service team upgraded the device to a brand new one, great customer service & arrived shortly after.
30 July 2026
Reply from MobileAdvantage
Thank you for your lovely review! 😊 We’re sorry again for the initial delay, but we’re glad our team could find a suitable solution and get your upgraded device to you quickly. It’s great to hear you were happy with the service! ⭐
Decent second hand phone
6 October 2025
Reply from MobileAdvantage
Thank you for your review! 😊 We’re pleased to hear you’re happy with your second-hand phone. We really appreciate you choosing us and taking the time to share your experience! ⭐
Wrong stock sent
Wrong stock sent, which the retailer agreed. Customer service through out this sale was really good. Replies were almost instant
23 July 2026
Reply from MobileAdvantage
Thank you for your honest feedback! 😊 We’re sorry that the wrong stock was initially sent, but we’re really pleased that our team was able to help and keep you updated throughout the process. We truly appreciate your kind comments about our customer service and quick responses! ⭐
Reply from MobileAdvantage
Thank you for your review! 😊 We’re delighted to hear everything went smoothly and that you received your order on time. We really appreciate your support! ⭐
Reply from MobileAdvantage
Thank you so much for your lovely feedback! 😊 We’re really pleased to hear that you were happy with our customer service and the quality of your phone. We really appreciate you taking the time to leave us a review! ⭐
Great experience and excellent customer service from Magda
I had a great experience with this company. They dispatched my new phone promptly and provided accurate tracking details. I opted to trade my old phone in and the customer service from Magda handling this was nothing short of excellent! Fantastic communication and felt very well looked after, would recommend and will certainly purchase from them in the future 😊
8 July 2026
Unprompted review
Reply from MobileAdvantage
Thank you so much for taking the time to share your experience! 😊
It’s fantastic to hear that everything went smoothly, from the quick dispatch and tracking updates to your trade-in journey. We know that sending in an old device can sometimes feel uncertain, so we’re really pleased that our team was able to make the process easy and reassuring for you.
We’ll be sure to pass your lovely feedback on to Magda — she’ll be thrilled to know her support made such a positive impact.
Thank you again for your trust and recommendation. We look forward to welcoming you back to Mobile Advantage in the future! 📱✨
Easy and quick delivery thankyou!
1 June 2026
Reply from MobileAdvantage
Thank you for your review! 😊
We’re glad to hear you were happy with our quick and easy delivery service. We always aim to make the ordering process as smooth as possible.
Thank you for choosing Mobile Advantage, and we hope you enjoy your device! ❤️
I had a great experience with Mobile…
I had a great experience with Mobile Advantage. Their service is fast and efficient, making the whole process smooth and hassle-free. The quality of their products is excellent, and you can really tell they take pride in what they offer. I would definitely recommend them to anyone looking for reliable and high-quality mobile services.
4 June 2026
Reply from MobileAdvantage
Thank you so much for your wonderful review! 😊
We’re delighted to hear that you had such a great experience with Mobile Advantage. We always aim to make the process as smooth, fast, and hassle-free as possible while providing high-quality devices and excellent customer service.
Your kind words and recommendation mean a lot to our team. Thank you for choosing Mobile Advantage, and we hope to help you again in the future! ❤️
Excellent customer service
Excellent customer service, kept me constantly updated, answered all my questions. Very understanding and patient. Thank you Magda!
7 May 2026
Unprompted review
Excellent Experience
The ordering process was very user friendly, easy to use and clear website, order went through seamlessly and delivery was quick. The phone is immaculate and communication has been spot on. All round a pleasant experience.
22 April 2026
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