Friendly, helpful and knowledgeable staff and no pressure to buy. Getting a mobility scooter was a big decision for us but visiting the Worksop store and getting to try one was invaluable. We even got... See more
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Company details
- #15 of 71 best companies in Mobility equipment supplier
Written by the company
MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.
Contact info
Unit 8-10 Thorley Fields Business Park, Wood Street, CM23 4TR, Bishop's Stortford, United Kingdom
- 01992 610 434
- info@mobilitypluswheelchairs.co.uk
- mobilitypluswheelchairs.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 1 week
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Bought a tilt/lift chair - Fantastic service
Bought a tilt/lift chair. Website was very clear but I wanted the services to unpack and remove old chair. Couldn't find a way to do that on the website.
Customer Services are really good. They answer the phone, are friendly & helpful, and placed the order for me.
When delivery was slightly delayed (not their fault), they not only chased it up immediately but rang me back to update me on progress.
Fantastic service
The experience was brilliant very…
The experience was brilliant very knowledgeable with their items and a very quick delivery and such a friendly service on the phone I will always be a customer of their thank you guys
Great little mover
This wheelchair is so impressive has good comfortable seat ,easy to use ,has a light on joystick for safety outside in the dark ,has great power only charging it once a week ,has a safety beeping when going back to warn people ,great value and looks great blue one chosen, don't miss out
Fantastic Customer Service
Fantastic Customer Service
Listen to me understood and delivered what I needed
This Company is Outstanding on Quality Service and Amazing Value for Money this is my second Wheelchair from them nothing is to much for them Thank You So Much
Excellent product and service
Very friendly staff. Wheelchair was delivered well protected. Amazing little chair
The walker in question is strong and…
The walker in question is strong and fairly easy to put together (I am 85) but managedto put it together myself. There was a piece missing and when I got in touch with them they sent the item by return. I would definitely buy from this company again
Great Service
Prompt delivery.
Easy to order.
Product as described.
Easy to assemble.
Suits our needs as required,
Excellent information
Excellent information, fast delivery more than happy with the product. Thank you for making life easy.
First class service from answering…
First class service from answering queries to delivery of order. Thank you.
Next day delivery was spot on time
Next day delivery was spot on time! Twice queried with customer service and both times immediately solved my queries within 1 minute! First class company to deal with, great customer service!
Very pleased with the rollator I…
Very pleased with the rollator I ordered, very good quality and good price Delivery was excellent very quick and free . Would order from them again
Excellent service
Excellent service. Maddy was very helpful in sorting everything out there and then.
I tested the Stealth foldable scooter to find out its suitability for me.
The scooter is very good as a second choice mainly for portability. It fits in the car perfectly and it is not that heavy to take out. At around 17kg which is almost half other foldable scooters I looked at and considered.
All in all I had a perfect experience at Mobility plus+. Thank you
Very pleased to be able to use my…
Very pleased to be able to use my Rollator again with the replacement right arm support.
Great quality products
Great quality products. The staff are very helpful and can't do enough to help fulfill your requirements.
Thank you all at MobilityPlus.
Very difficult to buy a product such as…
Very difficult to buy a product such as a mobility recliner armchair. Therefore as classed a specialist in mobility products i put my faith in a British company.
On receiving the armchair I noted the length in leg room poor, contacted their specialist service team who stated the legroom was normal.
I have found the chair to be very narrow and uncomfortable, therefore I looked at their return policy which states you have to pay for the return a price of £55.00 plus a price for packaging an extra £20.00
This is all within the time scale of 14 days.
How am I meant to find a suitable mobility armchair without incurring extra cost to find a suitable one
I feel this is very discriminative and not clear on refunds problems upfront.
How can they call themselves mobility care
Brilliant product
Brilliant product. Lady I spoke to was very helpful and answered all my questions. Delivery very fast. Thank you
The staff were as always really helpful…
The staff were as always really helpful and pleasant, the young man we spoke to was knowledgeable and helpful even double checking with a colleague that it would be the right scooter for my wife, even recommended the one which was cheaper that was a pleasant surprise, spoke to him at 2pm it was at my house 10.30 the next morning brilliant
I was very interested in the Portable…
I was very interested in the Portable Hoist to use to help transfer my foldable electric wheelchair into the boot and out of my car.
I messaged MotabilityPlus to make enquiries, l was given a lot of support, was sent a link to look at the Hoist and looked on YouTube how it worked and was very impressed.
I took a chance to purchase the Portable Hoist, the service was excellent.
I have had a trial run to use the Portable Hoist and it is perfect for my needs. The top part of the Hoist lays on top my wheelchair which has to be folded before going in the boot, the width fits together very well.
It is easy to get the Hoist out, l have to use one hand, the remote control is a great addition to get the level needed to the level of the boot.
I highly recommend MotabilityPlus, excellent service all round, thank you so much.
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