MobilityPlus Wheelchairs Reviews 8,627

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,266 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their durability and excellent value. Many appreciate the efficient delivery service, with items often arriving quickly, sometimes even the next day. The staff are frequently commended for being friendly, helpful, and knowledgeable, providing great service and support. However, some customers also noted issues with delivery, mentioning delays, missed appointments, or problems with the delivery personnel. A few people experienced initial product issues, such as damaged items or missing parts, though these were generally resolved by the company's after-sales team.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the quality and functionality of items like... See more

Delivery service

Customers had positive experiences with delivery services, frequently praising the speed and efficiency. Many... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Quality

People report positive experiences with quality, often describing products like wheelchairs, scooters, and... See more

Staff

Consumers find staff to be positive. Reviewers consistently praise the staff for being friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly, helpful and knowledgeable staff and no pressure to buy. Getting a mobility scooter was a big decision for us but visiting the Worksop store and getting to try one was invaluable. We even got... See more

Rated 5 out of 5 stars

Having recently purchased the ranger xl powerchair, I wanted to buy the portable hoist so my carers wont struggle to get the powerchair lifted up into their cars. I had an issue with the first hoist a... See more

Rated 5 out of 5 stars

I was going on holiday in just over a week when the footplate of my wheelchair was damaged. The standard timeframe for repairs is 7 working days but Mobility Plus picked up, repaired the footplate of... See more

Rated 5 out of 5 stars

Fantastic Customer Service Listen to me understood and delivered what I needed This Company is Outstanding on Quality Service and Amazing Value for Money this is my second Wheelchair from them not... See more


Company details

  1. #15 of 71 best companies in Mobility equipment supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Bought a tilt/lift chair - Fantastic service

Bought a tilt/lift chair. Website was very clear but I wanted the services to unpack and remove old chair. Couldn't find a way to do that on the website.

Customer Services are really good. They answer the phone, are friendly & helpful, and placed the order for me.

When delivery was slightly delayed (not their fault), they not only chased it up immediately but rang me back to update me on progress.

Fantastic service

22 April 2026
Rated 5 out of 5 stars

Great little mover

This wheelchair is so impressive has good comfortable seat ,easy to use ,has a light on joystick for safety outside in the dark ,has great power only charging it once a week ,has a safety beeping when going back to warn people ,great value and looks great blue one chosen, don't miss out

30 April 2026
Rated 5 out of 5 stars

Fantastic Customer Service

Fantastic Customer Service
Listen to me understood and delivered what I needed
This Company is Outstanding on Quality Service and Amazing Value for Money this is my second Wheelchair from them nothing is to much for them Thank You So Much

29 April 2026
Rated 3 out of 5 stars

The walker in question is strong and…

The walker in question is strong and fairly easy to put together (I am 85) but managedto put it together myself. There was a piece missing and when I got in touch with them they sent the item by return. I would definitely buy from this company again

30 April 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Maddy was very helpful in sorting everything out there and then.
I tested the Stealth foldable scooter to find out its suitability for me.
The scooter is very good as a second choice mainly for portability. It fits in the car perfectly and it is not that heavy to take out. At around 17kg which is almost half other foldable scooters I looked at and considered.
All in all I had a perfect experience at Mobility plus+. Thank you

22 April 2026
Rated 1 out of 5 stars

Very difficult to buy a product such as…

Very difficult to buy a product such as a mobility recliner armchair. Therefore as classed a specialist in mobility products i put my faith in a British company.
On receiving the armchair I noted the length in leg room poor, contacted their specialist service team who stated the legroom was normal.
I have found the chair to be very narrow and uncomfortable, therefore I looked at their return policy which states you have to pay for the return a price of £55.00 plus a price for packaging an extra £20.00
This is all within the time scale of 14 days.
How am I meant to find a suitable mobility armchair without incurring extra cost to find a suitable one
I feel this is very discriminative and not clear on refunds problems upfront.
How can they call themselves mobility care

22 April 2026
Rated 5 out of 5 stars

The staff were as always really helpful…

The staff were as always really helpful and pleasant, the young man we spoke to was knowledgeable and helpful even double checking with a colleague that it would be the right scooter for my wife, even recommended the one which was cheaper that was a pleasant surprise, spoke to him at 2pm it was at my house 10.30 the next morning brilliant

29 April 2026
Rated 5 out of 5 stars

I was very interested in the Portable…

I was very interested in the Portable Hoist to use to help transfer my foldable electric wheelchair into the boot and out of my car.
I messaged MotabilityPlus to make enquiries, l was given a lot of support, was sent a link to look at the Hoist and looked on YouTube how it worked and was very impressed.
I took a chance to purchase the Portable Hoist, the service was excellent.
I have had a trial run to use the Portable Hoist and it is perfect for my needs. The top part of the Hoist lays on top my wheelchair which has to be folded before going in the boot, the width fits together very well.
It is easy to get the Hoist out, l have to use one hand, the remote control is a great addition to get the level needed to the level of the boot.
I highly recommend MotabilityPlus, excellent service all round, thank you so much.

28 April 2026

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