MobilityPlus Wheelchairs Reviews 8,630

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 3,266 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their durability and excellent value. Many appreciate the efficient delivery service, with items often arriving quickly, sometimes even the next day. The staff are frequently commended for being friendly, helpful, and knowledgeable, providing great service and support. However, some customers also noted issues with delivery, mentioning delays, missed appointments, or problems with the delivery personnel. A few people experienced initial product issues, such as damaged items or missing parts, though these were generally resolved by the company's after-sales team.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the quality and functionality of items like... See more

Delivery service

Customers had positive experiences with delivery services, frequently praising the speed and efficiency. Many... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Quality

People report positive experiences with quality, often describing products like wheelchairs, scooters, and... See more

Staff

Consumers find staff to be positive. Reviewers consistently praise the staff for being friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly, helpful and knowledgeable staff and no pressure to buy. Getting a mobility scooter was a big decision for us but visiting the Worksop store and getting to try one was invaluable. We even got... See more

Rated 5 out of 5 stars

Having recently purchased the ranger xl powerchair, I wanted to buy the portable hoist so my carers wont struggle to get the powerchair lifted up into their cars. I had an issue with the first hoist a... See more

Rated 5 out of 5 stars

I was going on holiday in just over a week when the footplate of my wheelchair was damaged. The standard timeframe for repairs is 7 working days but Mobility Plus picked up, repaired the footplate of... See more

Rated 5 out of 5 stars

Fantastic Customer Service Listen to me understood and delivered what I needed This Company is Outstanding on Quality Service and Amazing Value for Money this is my second Wheelchair from them not... See more


Company details

  1. #15 of 71 best companies in Mobility equipment supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Its a lovely walker

Its a lovely walker but bit of a tight squeeze when sitting down the handle bars bend inwards, other than that its a lovely. Well priced and was delivered quickly.

29 April 2026
Rated 5 out of 5 stars

I found that my experiance with…

I found that my experiance with MobilityPlus was first class with no delays in helping with my wheelchair for my wife.
Must give 5 star rating with their help in supplying wheelchair immediately

5 May 2026
Rated 4 out of 5 stars

2 year review on the MobilityPlus+ Nova Ultra-Light Carbon Folding Electric Wheelchair

So I’ve had this wheelchair for around two years, and we’ve done a lot together. I use my wheelchair out of the house, I’ve found it’s very compact at times and can fit in most boots( if you remove accessories (bags etc.)) and it boosts independence.
There are some flaws I’ve noticed over time, and some minor annoyances which aren’t necessarily make or break. One thing I noticed was that whilst it is usable on uneven surfaces, it often cannot handle steeper hills, or if you hit a drop down curb as you’re going past it may often drift to go down instead of forward. Could be user error, but again, it’s just something i noticed. One thing i noticed over time was that the wheelchair isn’t particularly comfy for long stretches, and would be better suited with an addition seat cushion.

I do love how easy it is to move around, and it has served me on many occasions, it has been very helpful and feeing to have. The battery lasts quite a while, if you follow proper storage and maintenance advice, but like anything, the battery depletes. When it does run out, it’s surprisingly forgiving, you can often push it to survive ( though I really don’t recommend making a habit out of it). I have two batteries, they both get charged up depending on the excursion I plan. I do like the battery placement, however it can often be a bit awkward if you’re swapping the batteries whilst sat on the wheelchair.

Mobility plus+ have been incredible over time, they’ve been able to answer any kind of question I’ve had and have always offered expert advice on maintenance and safety.

This wheelchair has been very good to me, but I do wish there were more accessory options/ customisations, I’ve often found myself frustrated with not having a convenient cup holder placement, as the arm rests are a slightly odd shape it makes it hard to carry everything and multitask.

10 May 2026
Unprompted review
Rated 4 out of 5 stars

Excellent service…

It was delivered on the day it was expected and it is just the right size for my needs.
The widths of door frames and gates have to be taken into consideration before purchasing the correct model.

10 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look