MoneyPlace Reviews 2,403

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as efficient and easy, with consumers noting the smooth user experience and quick response times. However, some people were dissatisfied with the customer service, mentioning that their experience felt arbitrary and lacked transparency. A few other people also felt that their loan applications were rejected without clear or reasonable explanations.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its efficiency, professionalism, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Customer service

Consumers express high satisfaction with customer service. Many reviewers highlight the excellent... See more

Response time

Users describe positive interactions with response times. Many customers highlight the incredible customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jonathan is an incredible human being, and very efficient and personable. I have done 2 loans with him and never look elsewhere. He is ethical, will source the best deal for you and lives super fast.... See more

Rated 5 out of 5 stars

This was my second loan with MoneyPlace and I didn't even look around as the first one was so easy that I went straight to them for another one. The online portal is easy to use, the repayments clear,... See more

Rated 5 out of 5 stars

Money place has always been there for me when I’m in need of Finance assistance. Very easy Application process and Approval. Low documentation too. Excellent App and Excellent and grateful Staff and V... See more

Rated 5 out of 5 stars

Friendly and efficient customer service. Liz in particular made the whole loan application process fast and stress-free. Your customer service leaves the Big 4 banks for dead. I also really like... See more


Company details

  1. Non-bank financial service
  2. Financial advisor

Information provided by various external sources

MoneyPlace is a group of like-minded, energetic people that know personal loans can be done better. The problem with personal loans today is that interest rates are too high and do not consider your individual circumstances. Applying for a loan with a big bank can also be slow and cumbersome. We're here to change that. We reward borrowers with a good credit history to get a better rate than a big bank. We do it through a seamless, quick and entirely online process. Lend. Borrow. Better.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

To be honest

To be honest, it was most hassle free application ever, simple,helpful & easy to do,
Everyone involved were helpful
Great job everyone

27 April 2026
Rated 5 out of 5 stars

I had a great experience Fast and hassle free

I had a great experience with MoneyPlace. I applied last week and was really impressed with how fast and smooth the whole process was. The application was simple, communication was clear, and the funds were approved and transferred very quickly.
What I appreciated most was the efficiency—no unnecessary delays or complications. Everything was handled professionally and transparently.
If you’re looking for a quick and reliable lending service, I would definitely recommend MoneyPlace.

17 April 2026
Rated 5 out of 5 stars

It has always been a pleasure…

It has always been a pleasure contacting moneyplace staff. Any problem has been sorted and staff are easy the talk to and understand. Moneyplace on a whole has been very easy to work with.

17 April 2026
Rated 5 out of 5 stars

Great Experience

Very happy dealing with this company. It is my second time transacting with them and as usual everything went smoothly. Very good customer service all the way!

16 April 2026
Rated 5 out of 5 stars

One phone call

One phone call and my rather complex financial position was resolved with better rates and more options for me to manage my repayment options without penalties. Cannot express how thankful I am to Oliver and the MoneyPlace team.

23 March 2026
Rated 5 out of 5 stars

Great service, rate and process

I used Moneyplace a few years back and had a good experience. I came back to Moneyplace recently to loan monies to purchase a car. I was also talking with other lenders. Moneyplace offered the best rates and the least amount of stress and hassle. From the time i submitted my application, it was smooth and easy. The rate offered was low by comparison to others. Would recommend to others and I would do a loan with Moneyplace again.

24 March 2026

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