Moonbrew customer service and overall products are of good quality. I've been a longtime user of their hot chocolate for sleep and find that the benefits are level with the cost. I will say I'm disapp... See more

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Sleep is now a ritual you’ll crave. In a perfect world, falling asleep would be as easy as finishing dessert - and MoonBrew is getting us pretty close. They've turned sleep support into something you’ll actually look forward to with soothing products powered by natural botanicals and adaptogens. With clinically backed ingredients like L-theanine, magnesium, and reishi mushrooms, MoonBrew supports deeper, more restorative sleep - without grogginess. It’s a delicious upgrade to your nightly wind-down, replacing pills and powders with something simple, effective, and genuinely enjoyable.
Our Promise to You
Written by the company
- Mission Driven, Science Backed
- Growing up, we watched our parents struggle with their sleep. We believed we could do better for them, and develop a more effective, natural aid for sleeplessness. Our goal has always been to share a sleep aid we’re proud of. We’re obsessive over safety standards, and it’s gotta be delicious. MoonBrew is our way of giving back to our parents. After seeing it change their lives, and hearing from thousands of people who have been helped by MoonBrew, we are honored to share it with you. Thank you for joining us on this journey.
60-day risk-free returns
Our guarantee to you
Contact info
United States
- moonbrew.co
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 31% of negative reviews
Typically replies within 1 week
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Disappointed again
Your company does not keep it's word. Weeks have pasted with zero resolution. Promises broken.

Reply from MoonBrew
Moonbrew works
Moonbrew works. I have insomnia. Bought the Chocolate Coconut to try. I sipped before bed. It was like having a warm hot chocolate before bed. It tastes great. Within minutes I was fast asleep. No tossing or turning. 8 solid hours.
Highly recommend
Great product
Changing your subscription is pretty easy, and so far I've liked all the flavors I've tried. Even my husband likes it now and wants his own "night-night-drink" :)
Absolutely love your product but it…
Absolutely love your product but it takes too long to receive it so I canceled my subscription and will find a similar product.
Gave me seriously weird dreams
Gave me seriously weird dreams! I think it put me to sleep but made me super super groggy! Not worth it

Reply from MoonBrew
My liver enzymes (ALT and AST)…
My liver enzymes (ALT and AST) skyrocketed after taking Moonbrew. My doctor recommended that I immediately stop taking the supplement. I have 3 unused packages that I need to return.

Reply from MoonBrew
The flavors are pretty good and they…
The flavors are pretty good and they definitely help improve sleep quality. I wish they had more cane sugar or honey options, though. I hate the taste of monk fruit and stevia so I end up adding honey to those to help cover it.
I would like to RECEIVE the orders for…
I would like to RECEIVE the orders for which I have PAID. Only got 2 of the 5 orders
1/7/26 $38.40 320260080225618060
12/30/25 $30.72 3202536 5000 7582074
10/14/25 $39.60 3202528 7073 5942700
10/14/25 $39.60 3202528 7073 5942709
12/9/25 $38.40 1207473 (I did receive this one)
4

Reply from MoonBrew
sleepy girl!
thanks to Moonbrew, I am sleeping through the night without waking up to night sweats or having to go pee. The flavors are fantastic and I love that you gave me a frother to use.
The gummies…. !!
I switched from the hot cocoa over to the Gummies, and wow. I have not experienced such deep and restorative sleep for literally years. That being said, I still wish the price was a little lower.
I don’t like the pumpkin flavor
I don’t like the pumpkin flavor, it’s just bland. I have cancelled my subscription over a month ago! This is not for me.

Reply from MoonBrew
Moonbrew helps to regulate my body's systems.
Drinking moon brolew on a regular basis has made a positive difference in my sleep patterns and also in my anxiety management.
Great Products and Customer Service, Slightly Questionable Re-Branding Practices
Moonbrew customer service and overall products are of good quality. I've been a longtime user of their hot chocolate for sleep and find that the benefits are level with the cost. I will say I'm disappointed that they switched from bags to tubs with 5 less servings for the same price. I find the tubs a bit wasteful and have been able to continue to receive bags, but I still have my thoughts on the swap, thus deducting a star.
Both my girls who have been having…
Both my girls who have been having trouble sleeping for years, now really get good sleeps.
Good Product, Questionable Business Practices
I had a lot of success with the vitamin gummies for improving the quality of my sleep.
My first complaint is that a package only contains 25 servings, yet it’s meant to be a monthly subscription. If you’re using this daily to improve your sleep, that doesn’t make sense.
My second complaint is that they use UniUni for shipping which is a garbage shipping company. My first order never made it past the “we received your package” status and my second order has not changed status for 3 business days. To give the company credit, they did resolve the issue with my first package quickly by sending a new one via USPS.
My third complaint is they seem to be funneling even neutral potential reviews to their customer service department rather than submitting them on the product page. I wanted to give a positive review of the vitamin gummies but overall gave 7 or 8 for likelihood of recommending the product because it has a sweetener I don’t like. It didn’t let me even write a review and instead told me it would send my note to the customer service department.
For these reasons, even though the product seems to work, I think I’ll find an alternative.

Reply from MoonBrew
Changed my sleep
Bring menopausal, continuous sleep had been an issue for a while. I called it "getting 3 naps a night". Ordered it 4 months ago and within 2 or 3 nights of drinking Moonbrew, I was sleeping 6 to 7 hours straight. I've recommended it to several of my friends and the ones who've tried it love it as much as I do.
Having dreams for the first time since 5 years ago when I was pregnant
I ordered a couple bags last year and just really enjoyed the flavor. I noticed that I was falling asleep easier. I just recently got on the subscription and I noticed the packaging changed and it definitely tasted different. Must be the monk fruit. I like that it has less calories in it but it tasted more like fake sugar.
However, I also noticed .... I am having dreams!!! I haven't had dreams since I was pregnant almost 5 years ago! I'm definitely sleeping deeper and harder than I have in years. So despite not loving the new sweeter taste, I am LOVING the better sleep!
I still don't like Moonbrew but when they read the review they were quick to take care of the situation, I hope at some point the will have a product I will like. Thank you Moonbrew
This stuff is horrible. I could not drink it and stopped my subscription and now they have sent me another pack. This is not right. I want my subscription canceled. I think it's a scam.

Reply from MoonBrew
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