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Morgan's Direct Ltd Reviews 230

•
TrustScore 5 out of 5

4.8

Stationery shop
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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often highlighting that products arrive quickly and as described. Many appreciate the ease of finding desired items on the website and the competitive pricing, especially with free delivery options. The quality of the products also receives positive remarks, with many customers finding exactly what they were looking for. However, some people were dissatisfied with specific issues, such as not receiving their order or experiencing manufacturing problems. A few reviewers also mentioned difficulties in getting a response to their inquiries regarding these issues.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the prompt and quick... See more

Product

Clients share positive opinions on product. Many customers found exactly what they were looking for, praising... See more

Order

Customers had positive experiences with order. Many reviewers praised the easy and straightforward ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Apart from the excellent customer service (kept informed all the time where the package was on its way) the calendar arrived quickly. It is hard to find a calendar of this size, this is just the righ... See more

Company replied

Rated 5 out of 5 stars

First order with Morgan's Direct - excellent. Very easy to find the product I was looking for on the web site. Very competitive pricing. Free express delivery for orders over £10 (very much appreci... See more

Company replied

Rated 5 out of 5 stars

Great service, timely delivery of my order and fast return credit for one item that was out of stock. Will have no hesitation in ordering from Morgan’s again in the future.

Company replied

Rated 5 out of 5 stars

I chose Morgan's because of the fast delivery time and product pricing. There was a manufacturing problem with my first order, so I gave them a ring. They couldn't have been more helpful. A replace... See more

Company replied

Company details

  1. #16 of 36 best companies in Stationery shop
  2. #20 of 41 best companies in Office supplies shop
  3. #3 of 14 best companies in School Supply Shop
  4. #35 of 55 best companies in Arts and Crafts Shop

Written by the company

We are a Long-standing UK-London based independent retailer who supplies office, homes, and business with Office Supplies, Paper, Envelopes, Filing Products and much more and always sourcing and adding new useful, unique and innovative products. We take pride in great customer service and great value for money whilst not compromising on quality. Follow us to make sure you never miss out on our new items. Follow us and do not forget to sign up to our newsletter.

Contact info

4.8

Excellent

TrustScore 5 out of 5

230 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Impressed!

Website easy to use. Very efficient. My order was delivered very quickly and with no extra charge for P&P! Thank you

3 November 2021
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, and reasonable price for a product I normally buy elsewhere (not currently available there). I will buy from here again.

11 October 2021

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