As usual, another Great experience with Morton Michel. I've been with them for 14 years and find them absolutely brilliant. Whenever I need a policy tweaked or I have a question about my policy. th... See more
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Written by the company
With over 55 years’ experience, Morton Michel is known as the UK’s leading childcare insurance specialist. They are renowned for their tailored policies, excellent service, integrity and competitive premiums.
Morton Michel
Written by the company

- Childcare Insurance Specialist
- Morton Michel expertly insure over 40,000 childcare settings and early years practitioners including nurseries, pre-schools, childminders, nannies, children's activity groups, out of school clubs, educational/sporting groups, holiday play schemes, parent and toddler groups and indoor play centres.
- Discount and Benefits
- Insure your childcare business through Morton Michel and receive automatic FREE entry to the ChildCare Club, giving you and your team an array of fantastic benefits such as FREE RoSPA-accredited, CPD-certified online training courses, FREE downloads including business forms and educational posters, amazing discounts on days out to the UK's top attractions, savings with Haven holidays and a monthly e-newsletter plus many more substantial benefits.
- Free Early Years Training
- Take out a policy with Morton Michel and receive a FREE user account from flick learning giving you access to over 50 RoSPA-accredited, CPD-certified online courses! Includes training courses on child protection, equality and diversity, health and safety and many more. On top of this free account, using an exclusive Morton Michel discounted rate you can buy extra accounts for your staff. Buy a block of 5 accounts for your staff at just £75 plus VAT for a whole year’s access!
Contact info
6th Floor, Knollys House, 17 Addiscombe Road, CR0 6SR, Croydon, United Kingdom
- 0330 058 9861
- customerservice@mortonmichel.com
- mortonmichel.com
Hasn’t replied to negative reviews
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Sue ..the amazing operator
Sue ..the amazing operator, was fab! Very patient and pleasant! Made a boring thing to do , into a funny fun thing!
Great Experience
Mia H was a delight to speak with in our move to Morton Michel. With specific policy needs, Mia answered my numerous questions and really took the time to listen, find the information and also follow up after any calls we had. Cheery and open and a pleasure to work with. Thanks so much!
Dan was fantastic at explaining and…
Dan was fantastic at explaining and running through everything with me. He was very detailed in his explanations and is a great asset to Morton Michel. It’s a shame he’s an arsenal fan but you can’t have it all!
I just had an email confirmation about…
I just had an email confirmation about renewal of my nanny insurance.I have never requested automatic renewal at first place!What a disgrace to such practices.I have requested cancellation and refund!
This should not be allowed!I will never deal with MM again!
Mia H was incredibly helpful
Mia H was incredibly helpful. From the very beginning she was patient, professional and friendly. When we needed to get the insurance processed quickly, she was able to help facilitate this! Thank you!
Joe was amazing he went above and…
Joe was amazing he went above and beyond to help me I’m starting up my business and he couldn’t have been more helpful calling me back when he said he would etc definitely be using this company again
Just Had a phone call with Eloise to…
Just Had a phone call with Eloise to renew my business policy, she was so helpful and friendly, it made the call very quick and easy. Always nice to have someone happy,helpful and friendly on customer service.
Kind regards
Sarah
Dan was fantastic to work with
Dan was fantastic to work with - very informative, patient and kind. He made the process easy and efficient. Really impressed.
Gemma my account handler is absolutely…
Gemma my account handler is absolutely amazing!!!! We have been with Morton Michel for years and are always able to support us through our insurances to ensure compliance. Thank you yet again for the great service 😊🥳🎉
Dan was a great help to me explained…
Dan was a great help to me explained everything clearly and took his time getting the right policy for me. I had a 2 year old running around and trying to interrupt the call which Dan was very good at handling recommend their customer service 100%
Mia has been very helpful
Mia has been very helpful, professional and patient, I am very happy wit the experience and impressed in her presentation. Thank you
Great personal service
A recent experience rwsulred in me submitting a claim for business interruption. Steve Hodgson was so supportive and professional during the whole process and everything was dealt with in a timely manner. He is a genuinely lovely person.
Mia was lovely and so patient with me…
Mia was lovely and so patient with me since I had no voice and I had rescheduled the call lots of times. She was informative and clear and told me all I need to know
Insurance Policy
Lee was a huge help in explaining everything to me and was always prompt at replying to any questions or queries. He took time to talk me through all the extra benefits you get with their insurance both over the phone and via email. Will definitely recommend to others
Jade Harrison dealt with my renewal…
Jade Harrison dealt with my renewal brilliantly. As the operations director for a franchise network when renewing my own policy I am also thinking about any changes to the questions I get asked on my renewal phone call and any policy wording changing and things in the last year. The queries I had about these things Jade dealt with brilliantly and was super efficient in dealing with this and had all the information I needed across to me pretty much immediately after we came off the phone!
Elloise was very kind
Elloise was very kind, helpful and informative. Great value for insurance too
Great service
Thanks Jerome, really helpful and saved me some money too! Win win 😃
Professional, pleasant service Highly competitive pricing
Mia was very pleasant and helpful and was most professional in setting up our insurance policy. Cost is very competitive. Excellent service and would recommend.
Elloise is customer service at it's finest
Elloise was wonderful today. She was informative, polite, freindly and a pleasure to deal with. She sorted my query quickly and efficiently. I have been with Morton Michel insurance for years and theyhave always been first class to deal with.
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