Motif Photos Reviews

Constantly Late / Untracked

Motif delivery service let’s them down. Photo books are late and their tracking system is useless. Was told a delivery would be made on 19th Jan within a 2 hour slot, nothing arrived ( again ) and now I have a mew date of 26th. Blaming Covid & Brexit. They give you a delivery date knowing they cannot meet that date. Best stick to a UK company. First order I gave them the benefit of the doubt but second order was just as bad.

Delivery not on time

Delivery not on time
I was supposed to receive a simple calendar by UPS by 29Dec2020 and it has never arrived. Despite several messages to the customer support, no-one is answering - They are easy to collect your money but they are less efficient to track their shipment.

Great application

Great books

Great books, arrive quickly and are good quality. Gets more expensive if you add extra leaves, increase size etc. Basic book is great value.

New definition of customer service and attention to detail

I was looking for a quick, effective (painless) way to translate all the amazing photos on my phone into a photo album my family would be looking at for years to come. Motif could not have made it any easier, and the results are striking (I'm on my 5th album). Companies pay lip-service to customer service but Motif is exemplary. I received an album with a slight defect on the front cover and asked if they could replace just the cover. Not only did they send me a corrected album cover, but a whole new photo album to go with it. Color me impressed. They take quality and customer service to a new level. I'll be back for more.

A great company and an excellent product.

I just did my first book. I found their program easy to use and even at 71 years old I got pretty good at it after a few evenings. As you learn more and more tricks it is easy to go back and apply them to the work you have already done. The interface with my photos in Mac was extremely easy. After submitting my work from Toronto to Oregon, I was shocked to find the books on my front steps 7 days later. The pricing is transparent with no surprises. I had a hiccup in the total I finally received- or thought I received - which was totally my fault and when I turned to them for help they were terrific to deal with. This company cares about its product and its customers. Highly recommended.

great quality

I made a calendar recently and the quality of the product was amazing! I make a calendar each year and this is the first time I used Motif - I will be using this app from now on! Easy to use and great quality!

Calendar

Good calendar

Really efficient service

Really efficient service. Just as good as the Apple photo books. I hadn’t realised Apple no longer produced these books but was able to transfer photos very quickly into the Motif book. Delivery was very fast. Nice looking book.

Great job

This was such a great experience.

Excellent

Excellent as usual

Thank you!

It was my very first time to use Motif, and I must say I am extremely happy with the quality of the paper, the print and the delivery package. The book arrived in excellent condition. I did find that adding and correcting text was the only thing that I found incredibly fustrating within the programme.
I hope that you can improve this and otherwise, very happy indeed.
Thank you

Easy to use

Easy to use, excellent printing and faultless rapid delivery. You’re a star.

easy to use and great results

Wonderful company to work with

I used Motif to create a calendar for my son and his family for Christmas. The site was very user friendly and I am not a computer whiz. When I received the calendar I was so pleased. The quality was top notch and the turn around time was very quick. Even the packaging for shipment was high quality which protected the calendar from damage during mailing. I will definitely use Motif again for upcoming projects.

Good quality and arrived promptly

Good quality and arrived promptly. Software reasonably intuitive to use