MyExpatTaxes Reviews 5,187

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the process easy, intuitive, and straightforward. Many highlight the helpfulness and friendliness of the staff, noting their professionalism and knowledge. The service is frequently described as excellent, with people appreciating the quick response times and the overall efficiency of the tax filing process. However, some customers also noted occasional difficulties with the user interface, finding it confusing or experiencing glitches. A few people mentioned slow response times from customer service or a lack of real-time support, which led to frustration.

What people talk about most

User experience

Customers generally report a high degree of satisfaction with the user experience. Many reviewers found the... See more

Service

Customers consistently note positive experiences with service. Many reviewers appreciate the user-friendly... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the responsiveness and helpfulness of... See more

Staff

People report positive experiences with staff. Customers consistently praise the team's helpfulness,... See more

Response time

Reviewers mention positive feedback about response time. Many customers appreciate the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Employee experience is great! Much better than any other tax service I have used. My only comment is that it would be useful to see what amounts were entered in the prior year, as you're entering t... See more

Company replied

Rated 5 out of 5 stars

I had some concern regarding my taxes, and I was happily helped my Joey, who went beyond to help me out. He was fast, accurate, friendly and helpful to get the answers that I needed! though the servi... See more

Company replied

Rated 5 out of 5 stars

It is very easy to do each year because all the information is saved. I believe the whole process took me about 10 minutes but only because I have been doing this since 2019. In addition, a representa... See more

Company replied

Rated 5 out of 5 stars

I heartily recommend acting early! Thanks to prompt inscription and filing, I am done, paid and free until next year. Thank you for this easy to understand process and to the whole MyExpaTaxes team. W... See more

Company replied


Company details

  1. Tax preparation software
  2. Financial Planner
  3. Tax advisor
  4. Tax consultant
  5. Tax Preparation
  6. Tax preparation service

Written by the company

MyExpatTaxes was the first US expat tax software, created in 2018 by Americans living abroad. Designed specifically for the needs of US citizens overseas (we've helped expats in over 185 countries), our platform makes it easy to file your US tax return in just 30 minutes. 🦅 We include essential expat tax features like FBAR, FATCA, the Foreign Earned Income Exclusion (FEIE), and the Foreign Tax Credit (FTC) at no extra cost. Whether you're dealing with a simple federal return or a complex case involving self-employment, foreign pensions, or business ownership abroad, our expert expat Tax Professionals are here to help. 🦅 We go beyond basic filing to offer full-service expat tax support. Our platform is fast, affordable, and IRS-compliant — built to simplify the process for Americans living overseas. 🦅 Looking to optimize your entire financial situation abroad? Our additional services include MyExpatPlanning for long-term tax strategy and MyExpatInvest for global investment planning tailored to US expats. 🦅 With MyExpatTaxes, expat tax filing is no longer a burden — it’s a streamlined, secure, and stress-free experience.

100% IRS Tax Compliancy

Written by the company

Regardless of how complicated your tax situation is!
We help tens of thousands of Americans from 190+ countries worldwide file their US tax return annually! E-file your tax return in minutes, and rest assured that everything is done right, every time.

Contact info

Promotion box for MyExpatTaxes

Welcome to the Tax Year 2025!

Get started today and e-file in minutes!

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy

Easy to do and when there was an area you didn’t understand, they had something that explained it.

7 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

It doesn't get any easier

It doesn't get any easier. My annual, tax preparation stress is much lower since I have been using MyExpatTaxes

6 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 1 out of 5 stars

WHERE THE HECK ARE THEY???

I would love to give a good review but I can't seem to get a hold of anyone at this company!!!! I paid premium - an ENORMOUS amount of money, frankly far more than ever paid for other places - where I was able to speak to someone ON THE PHONE directly - yet here I'm lucky to get one email per day. This site *guarantees* that I can talk to someone LIVE as well as have immediate ONE ON ONE support filling out the documents... something it doesn't deliver on at all! Honestly I think these reviews are fake! At this point, not only have I done 90% of the work, I also paid an enormous amount of money and have nothing to show for it!!!!

Update*
In response to the baloney they responded back to me, here's what THEIR plan promises, taken DIRECTLY off their website:
-COMPREHENSIVE TAX SUPPORT AND CONSULTING - GET A TAX PROFESSIONAL ASSIGNED TO YOUR CASE TO HELP YOU THROUGHOUT THE PROCESS AND ANSWER ALL YOUR IMPORTANT QUESTIONS
-HIGH TOUCH SUPPORT FOR TAX PROFILE COMPLETION
-LIVE HUMAN SUPPORT

They DO NOT deliver on what you pay for. I've paid half this amount in the US and gotten immediate responses via phone. Thank got they issued a refund, but now I'm 4 days away from my taxes due and I have to scramble because I wasted several days waiting for these idiots.

9 April 2026
Unprompted review
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for sharing your experience—we’re sorry to hear that we didn’t meet your expectations.

We understand how important responsive support is, especially when working through your taxes. Our Premium plan includes access to expert guidance and assistance throughout the process; however, it does not include real-time, page-by-page walkthroughs or live preparation sessions.

Based on your emails, it appears you were expecting this type of live, one-on-one walkthrough shortly after purchasing the plan and before a tax preparer had been assigned. As this level of service falls outside the scope of the Premium plan, and it seemed we weren’t the right fit for your needs, we issued a full refund promptly.

We appreciate you giving our service a try and value your feedback as we continue to improve how we communicate what’s included in each plan. We wish you all the best in finding a service that better matches your expectations.

Rated 5 out of 5 stars

Living in Germany

I am living in Germany and this platform made it very easy to understand and help you file your taxes simply 👍🏼

2 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 4 out of 5 stars

Simple to file

Simple to file. When information was missing, the platform provided the needed guidance to complete.

7 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you!

Rated 5 out of 5 stars

Perfect

Clear. Easy. The system is set correctly to maximize my refund unlike other companies.

7 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you!

Rated 5 out of 5 stars

Easy and affordable

Easy and affordable! I love that all the info is kept from the previous year. It took no more than an hour to whip through and submit. I do the Fbar myself, but I bet it would be even quicker to do it through MyExpatTaxes.

5 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 4 out of 5 stars

Generally simple and easy

Generally simple and easy. For whatever reason my filings from last year weren’t closed so I couldn’t progress with this year’s filing until I reached out to the service contract which took a day to fix it. But you know how it is, once you get the motivation to start, this is crushing that little spark you built up. Also, I am missing AI assistance. I cross checked the final draft with Gemini but an AI agent utilizing the information I just uploading and giving advice how to optimize is a new feature not to miss out if they want to stay competitive.

2 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thanks for your feedback — we’re glad to hear the process felt simple overall!

Apologies for the delay caused by last year’s return not being fully closed — we understand how frustrating that can be when you’re ready to get started, and we’re working to make this smoother.

We also appreciate your input on AI-assisted guidance. It’s definitely an area we’re actively exploring as we continue to improve the experience.

Thanks again for sharing your thoughts!

Rated 3 out of 5 stars

It was interesting experience to file…

It was interesting experience to file taxes online. My federal taxes was successfully filed. However, state taxes are still pending since last week in queue. It's almost tax deadline and I am hoping to cross the finish line. The pricing in pounds or euro isn't what I had in mind for US currency. I think it's too expensive.

1 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for your feedback. Your State return should be finalized already based on our records - please check your spam folder to see if you didn't get the notification.
Our support team can help you with the next steps if needed.

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