MyExpatTaxes Reviews 5,187

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,237 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent user experience, finding the process straightforward and easy to navigate. Many appreciate the efficiency and speed of the service, often noting that their information is saved from previous years, which simplifies subsequent filings. The support staff is consistently praised for their helpfulness, expertise, and quick, clear responses to questions. However, some customers experienced dissatisfaction with the customer service, mentioning slow response times and difficulties connecting with agents. A few also found parts of the software to be clunky or confusing, particularly when trying to amend information or navigate specific sections.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the software as intuitive,... See more

Service

Clients share positive opinions on service, often praising its user-friendliness, efficiency, and the... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers found the support staff to be... See more

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness and efficiency of the team, with... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was previously daunted by submitting to the IRS. I've lived outside the US my entire adult life so navigating another tax jurisdiction made me anxious. However having filed using MyExpatsTaxes for s... See more

Company replied

Rated 5 out of 5 stars

There are so many things to consider and it’s so difficult to navigate getting taxes done. I honestly don’t think I’d do it correctly or manage to force my way through it without MyExpatTaxes! Thank y... See more

Rated 5 out of 5 stars

Employee experience is great! Much better than any other tax service I have used. My only comment is that it would be useful to see what amounts were entered in the prior year, as you're entering t... See more

Company replied

Rated 5 out of 5 stars

The software is well laid-out. It explains situations that may be confusing. Nathalie and her staff then review the forms, catch any mistakes, and give helpful advice. They're experts on the tricky su... See more

Company replied


Company details

  1. Tax preparation software
  2. Financial Planner
  3. Tax advisor
  4. Tax consultant
  5. Tax Preparation
  6. Tax preparation service

Written by the company

MyExpatTaxes was the first US expat tax software, created in 2018 by Americans living abroad. Designed specifically for the needs of US citizens overseas (we've helped expats in over 185 countries), our platform makes it easy to file your US tax return in just 30 minutes. 🦅 We include essential expat tax features like FBAR, FATCA, the Foreign Earned Income Exclusion (FEIE), and the Foreign Tax Credit (FTC) at no extra cost. Whether you're dealing with a simple federal return or a complex case involving self-employment, foreign pensions, or business ownership abroad, our expert expat Tax Professionals are here to help. 🦅 We go beyond basic filing to offer full-service expat tax support. Our platform is fast, affordable, and IRS-compliant — built to simplify the process for Americans living overseas. 🦅 Looking to optimize your entire financial situation abroad? Our additional services include MyExpatPlanning for long-term tax strategy and MyExpatInvest for global investment planning tailored to US expats. 🦅 With MyExpatTaxes, expat tax filing is no longer a burden — it’s a streamlined, secure, and stress-free experience.

100% IRS Tax Compliancy

Written by the company

Regardless of how complicated your tax situation is!
We help tens of thousands of Americans from 190+ countries worldwide file their US tax return annually! E-file your tax return in minutes, and rest assured that everything is done right, every time.

Contact info

Promotion box for MyExpatTaxes

Welcome to the Tax Year 2025!

Get started today and e-file in minutes!

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super easy

Super easy! I love that my info is saved from year to year making it even easier the following year! Customer service when needed has always been helpful!

11 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

great experience!

I had some concern regarding my taxes, and I was happily helped my Joey, who went beyond to help me out. He was fast, accurate, friendly and helpful to get the answers that I needed! though the services are GREAT, just on the basic package! optimizing the paid package, beyond what any customer needs! would recommend myexpattaxes.com to anyone who is in need to file tax!

13 April 2026
Unprompted review
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you so much for the kind words! I'll let Joey know he got at shout-out!

Rated 1 out of 5 stars

Grossly inferior Customer Service

Because you use the same software that other DIY expat software sites use, your only point of differentiation is in your Customer Service. Your "chat" widget was never "manned", offers to leave a message were leveraged at least five times, yet I never received any answers. This just drives frustration and wastes time. I have used other DIY platforms (same software) and found them to be infinitely more responsive. I decided to try your service as I know that my returns will soon be more complex than I can handle on my own. I wanted to see what simple Customer Service was like to inform my decision with respect to the hiring of a service level in which my taxes would be prepared for me. This company is now off my list for consideration.

As an added insult, I paid more for the non-service I received from your site than I have paid for other more responsive sites.

11 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

I'm sorry you didn't have a great experience with us. If the chat widget is busy, you can either leave a message or send us an email. We're going to investigate further why the messages you left on the chat widget didn't reach us.

Rated 5 out of 5 stars

Three years and counting! Recommended!

This is the third year we have use MyExpatTaxes to prepare our U.S. returns. It is efficient, easy to follow, requests information in an understandable way, and is Costa effective. We had no issues with our submissions.

10 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

MyExpatTaxes was a life-saver for me!

Until finding MyExpatTaxes, I was terrified of doing my US taxes. Now thanks to this program it is so easy and stress-free. I first used MyExpatTaxes when I had a particular complex tax situation that no expensive 'tax expert' I could find could help me with; I got great advice and guidance from MyExpatTaxes that led me to a satisfactory resolution and I have filed with them ever since.

9 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words! Glad we could take this weight off your shoulder!

Rated 5 out of 5 stars

BEST AT EXPAT TAXES

Personal, time-sensitive, patient with this senior, skilled, clear, no frustrating software loops with no exits, I will use them again.

9 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 4 out of 5 stars

Really useful service

Really useful service. I'd been paper filing for years because my spouse is a non-resident alien and I couldn't efile without an ITIN number for him. MyExpatTaxes made it simple to sort out online, and corrected some minor things I've been doing wrong. My return was rejected twice because of errors and the communication was really good, even on the Basic plan.

Gave 4 stars because some of it glitched a little on mobile and I had to switch to a laptop, but I probably shouldn't be trying to do my taxes on my phone anyway!

9 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words! I'll share your feedback with the UX team!

Rated 5 out of 5 stars

I have used MyExpatTaxws for the last 6 years

I have used MyExpatTaxws for the last 6 years, since I retired. They are very helpful in navigating the difficulties in taxes from retirement income.

4 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

I heartily recommend acting early!

I heartily recommend acting early! Thanks to prompt inscription and filing, I am done, paid and free until next year. Thank you for this easy to understand process and to the whole MyExpaTaxes team. What a relief after dealing with any anxiety-inducing tax lawyer, who was far more expensive and nasty to boot.

18 March 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Very helpful from Portugal

After moving to Portugal I find that My Expat taxes gives just enough guidance that we can still file ourselves. Because we have a business we have the level which allows for a review which is very helpful. Highly recommend.

29 March 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look