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Fahlo Reviews 9,318

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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 4,342 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the bracelets as cute, comfortable, and well-made, making them excellent gifts for animal lovers. The app is frequently lauded for its engaging user experience, allowing people to track animals, learn facts, and feel connected to conservation efforts. Many people appreciate the excellent customer service, noting quick responses and helpful resolutions to issues. However, some customers also noted dissatisfaction when tracked animals stopped sending signals, requiring the purchase of a new bracelet rather than a replacement. A few other people also felt that the app's frequent promotional pop-ups detracted from the user experience, and some reported issues with receiving duplicate animals or missing tracking cards in their orders.

What people talk about most

Product

Users describe positive interactions with product, highlighting the bracelets' appeal and the unique... See more

Application

Reviewers highlight positive aspects of the app, with many expressing love for its functionality and the... See more

User experience

Reviewers mention positive feedback about user experience, finding the app and overall experience fun,... See more

Order

Clients share ambiguous opinions on order, with many expressing satisfaction with the quick delivery and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely love my animals, though I am sad that they don’t just give you a new animal to track when one looses signal. I lost my polar bear and dolphin and it says I have to buy a new bracelet. I did... See more

Rated 5 out of 5 stars

It took me a bit to actually get the bracelet because I ordered during the winter and the weather was really bad, but I’m SO in love with it! I got Ning the Snow leopard! Convinced my partner to get o... See more

Rated 5 out of 5 stars

I ordered the bracelet for a present (in the UK) and was worried it wouldn't arrive on time, it came 2 days later and I love it, I can't wait to hear all about the Turtles journey!

Rated 5 out of 5 stars

Great customer service, beautiful bracelet. The bracelets were a gift and the recipient loves them and is enjoying tracking her dolphin 🐬, whale 🐳 and shark 🦈. I would recommend to anyone, any age... See more

Company details

Written by the company

Save our Wildlife with every order! For any customers with questions, the fastest way to reach us is on Facebook or Instagram. Please send us a message there, or email us directly at support@myfahlo.com, and we would love to help. Also, please make sure you ordered from us, there are a lot of scam copy companies out there. We are the only company with a verifiable partnership with the Sea Turtle Conservancy, verifiable directly on their partner list: https://conserveturtles.org/partners/ We appreciate everyone's support for our mission :)

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

I love to be able to track a real…

I love to be able to track a real animal and it makes me feel closer to their world. The only thing negative is that we don’t have real images of the animal we’re tracking specifically but other than that I love this and I will be being other bracelets to track other animals

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Fahlo!

This whole idea is awesome and interactive! And it is for a great cause! Thank you Fahlo ❤️

26 May 2026
Unprompted review
Rated 5 out of 5 stars

I have loved getting to track Shen and…

I have loved getting to track Shen and Nala, and have been filled with great joy, knowing that they are safe and well, in the world! Thank you Fahlo, for what you do for nature and for animals :) We must protect them at all costs! Much love.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Its amazing

Its amazing! I just got my first bracelet to track a snow leopard and I got Nala! I absolutely love being able to learn more about him and see where hes gone!

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Worth the money👍

I started out with one female lion named sarara. I loved having her so I kept getting more. I got advent calendar and now I have over 20 Fahlo animals! The app was worth it and I love checking out all of these amazing creatures.

25 May 2026
Unprompted review

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