NEST Mortgage and Financial Solutions Ltd Reviews 

199
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional patience, clear explanations, and constant emotional support throughout the entire complex mortgage process. Many individuals note that the team consistently goes above and beyond to make tricky procedures feel simple, approachable, and remarkably stress-free. Some reviewers were happy with the additional insurance guidance and supplementary financial advice provided alongside the primary mortgage services. Clients also mentioned that communication remained consistently top-notch, with knowledgeable advisors always available to answer questions and keep them fully informed at every single stage.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are exceptionally... See more

Service

Consumers find service to be positive, highlighting smooth and professional mortgage assistance with quick... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that representatives are consistently... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how smooth and easy the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an outstanding experience working with Anna and the entire team here at Nest. From start to finish, they were professional, responsive and incredibly supportive. Anna answered every question we... See more

Rated 5 out of 5 stars

Great service all round. Super friendly, patient, and somehow managed to make mortgages feel less scary (which I didn’t think was possible). Everything was explained clearly, no question felt silly... See more

Rated 5 out of 5 stars

I contacted NEST as a first time buyer and they were incredibly helpful! They accompanied me through every step from the search, to the offer, through to completion. Thanks to all the advice I receive... See more

Rated 5 out of 5 stars

I couldn't have asked for better person than Anna to help with my remortgage. She made sure that I got the best deal possible and that I understood what I'm getting. She also recommended great compan... See more


Company details

  1. Mortgage broker
  2. also in
  3. Insurance broker

Written by the company

At NEST we understand that it is not about us, but about you The Client and our aim to provide a service that reflects our expertise for your entire mortgage journey. Whatever the type of mortgage you are looking for, we will make the process as simple and as stress free as we can, giving you complete confidence in our advice and professionalism throughout. We are an Independent Whole of Market mortgage brokerage and will base our comprehensive advice on the range of lenders and providers. We can offer exclusive products not available from the High street and comparison websites, some you have heard of and some, who may well be new to you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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No recent history of asking for reviews

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4.9

All reviews

(199)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our first time home buying journey was…

Our first time home buying journey was extremely pleasant with Anna! She is super professional, explaining everything super clear and she is a beautiful human at the same time. I couldn’t imagine better service and I can highly recommend to anyone looking for any mortage service.

7 October 2026
Unprompted review
Rated 5 out of 5 stars

Complete professionalism

Complete professionalism. Help at every step. Ania is a lovely person you can trust 100%. I couldn't have wished for a more competent person. I highly recommend it

7 October 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

I couldn’t have asked for a better mortgage advisor. From start to finish Ania was brilliant. She explained everything perfectly and any time I had a problem she sorted it out for me straight away.

30 September 2026
Unprompted review
Rated 5 out of 5 stars

I’m genuinely very happy with the…

I’m genuinely very happy with the service I received and would highly recommend Ania to anyone looking for a knowledgeable, professional and supportive mortgage advisor. Excellent service from start to finish!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

A perfect collaboration.

A perfect collaboration.
Ania helped us with the remortgage and she made it happen.
She walked us through the whole process and in 2 years she will help us again.
We could not be more than happy we decided to work with Ania.
Thank you,Ania for all your help, support and patience.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing!

Could not thank Ania enough and certainly could not have asked for a better mortgage advisor. Throughout the whole process she offered endless support and has made what could have been a very stressful process so much more manageable. Her dedication and expertise gave us the complete confidence in the decisions we were making. Not only is she amazing at her job, she is just such a lovely person and a joy to speak to.
Also would like to say how amazing Razia is who deals with the insurance element. Her knowledge is incredible and made us feel at ease with the whole process.

Thank you again to the whole team, couldn’t have done it without you!

Jess and Joel😊

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Anna with her team were an incredible…

Anna with her team were an incredible help on our house buying journey. It was important for us not to lose time studying, comparing, and understanding all the mortgage processes, and even wondering at the end of the day if we had chosen the best offer. Anna guided us through the process and explained everything, promptly answered all of our queries, informed us about the drop in the rates, and we had the best experience with the RICS surveyor and conveyancer she recommended. It's a full package with Anna, and that is exactly what we were looking for. We had 100% trust in her advice and can recommend NEST Mortgage and Financial Solutions to everyone who needs a reliable mortgage broker.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

We are super happy

We are super happy with Ania's services. Ania found us a very good remortgage offer, guided us through the process and explained all the details. Everything went smooth from start to finish and we were well informed about what's happening. Ania impressed us with her professionalism and attention to detail. She's also super friendly and approachable - 5 stars are definitely not enough here!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended Nest team

Highly recommended Nest team - they really working for a client for them needs and priorities, very flexible and with a lots of ways to solve the case , very open to any ideas and back with perfect advise. Also communication it’s on top of the service- always with quick, easy, quality and friendly answers

Thank you so much - the best ever

1 June 2026
Unprompted review
Rated 5 out of 5 stars

We viewed our house on 13 Feb and we…

We viewed our house on 13 Feb and we moved in on 21 May. We highly recommend Ania, as a mortgage advisor. She made the process to be very quick, always answer to all of our questions, and also give us the support we needed as a first time buyers. Also, Razia, the insurance broker helped us a lot. The process of choosing the right insurance can be tough, especially for first time buyers, but Razia’s professional advice and patience to explain every detail made it easier. Thank you very much to both of you for helping us to get our lovely house. We highly recommend Ania and Razia from NEST Mortgage and Financial Solution Ltd.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Another year of working with Nest

Another year of working with Ania and Razia to sort out a btl mortgage and personal life cover. It has again been a wonderful experience with both going above and beyond to provide a service that is second to none. I have used Nest for residential mortgage, btl mortgage and life and critical illness cover and everystep has been made easier with their support.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Razia was absolutely brilliant in our…

Razia was absolutely brilliant in our journey of buying a new home.
The communication was fantastic.
I felt she went above and beyond and helped from the mortgage application right to the end. I would highly recommend there was no stress in this process and made our life so much easier. Highly recommend Razia at Nest mortgage and Financial solutions

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Ania as a mortgage…

I highly recommend Ania as a mortgage advisor. She is incredibly friendly and approachable, which made the whole process much less stressful. At the same time, she maintains a high level of professionalism and expertise.
Ania Cooper is always available, even during late evenings, and goes above and beyond to support her clients. She genuinely cares and doesn’t rest until she finds the best possible solution.
She is very transparent about all fees and costs involved, making sure everything is clearly explained from the beginning. She also secured a mortgage offer for us, which gave us great peace of mind and made us feel much more at ease throughout the process.
Throughout everything, she was patient, responsive, and always willing to help in any way she could. I wouldn’t hesitate to recommend her to anyone looking for a reliable and dedicated mortgage advisor.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

We can’t not thank Ania and Razia…

We can’t not thank Ania and Razia enough!!

They have both been there throughout the whole of our home buying experience, and have been incredibly supportive, understanding and taken time to explain things whenever we needed help.

Knowing we’ve had their back up has helped immensely.

Thank you both

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, highly recommend

My partner and I are first time buyers and we were a little lost
I was recommended by a work colleague to contact Ania and ask for advice
It was the best decision we made
She walked us through every step and simplified anything that we were unsure of
Despite having a frustrating time with offers, Ania remained at the end of the phone for anything we needed and always took her time to talk to us both
The same with Razia, she explained everything precisely and simply for us both if we didn’t understand and went above and beyond to make sure we had everything we needed in place before our big day
I would highly recommend NEST and will definitely be recommending to any friends or family who are looking for mortgage advice

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Can't recommend Ania and Nest enough

Can't recommend Ania and Nest enough! We are first time buyers and Ania has been there for us every step of the way. She has always been at the end of the phone to answer any of our questions and nothing has ever been too much trouble. If ever there was an issue, Ania dealt with it straight away.
Razia was very informative when it came to insurance and talked us through every option. Razia answered all our questions and helped us to make the right decision for us.
A very professional, polite and helpful service. We are so grateful for all the help and advice we've received throughout our buying process. Would highly recommend to anyone!

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Ania and the team are amazing

Ania and the team are amazing. The knowledge and support is second to none. Ania always give us the best advice and talks us through all options so we are prepared to make the right choice. She’s friendly and always keeps us up to date. I would and have recommended NEST to many of my friends.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ania has been excellent, really knowledgeable, responsive and took a lot of care to understand what I needed from a mortgage and clearly talk me through the options. She made the whole process seem less daunting. Thank you very much

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Piotr Trojanczyk

I can confidently recommend working with Anna from NEST. Anna demonstrated extensive knowledge, professionalism, and strong commitment at every stage of the mortgage process. She was always available, patiently answered all my questions, and stayed on top of everything until the very end.
Thanks to her support, the entire process was smooth, stress-free, and free of complications, and the mortgage terms I received were very favorable. Anna is a reliable and trustworthy professional whom I would happily recommend.

16 January 2026
Unprompted review

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