Spoke with Jennifer a few times and found her very professional and helpful. the product i brought on 2 occasions was teak decking and its an excellent product. delivery was very fast and the delivery... See more
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Review summary
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We decided to use Nustone as their website shows great examples and also a colleague recommended them. We went to visit the showroom for ideas. After measuring up at home and making our choice, Prade... See more
Company replied
Honest Review! We brought some sandstone slabs from Nustone, but changed our mind to Porcelain, and these guys were amazing throughout, Vishal in particular was so helpful and couldn't do enough for... See more
Company replied
Harry came highly recommend to me from our carpenter on our new build project in Colchester Essex. After being let down by an alternative company Harry responded very quickly in the months of the heat... See more
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Company details
- #20 of 24 best companies in Paving materials supplier
- #77 of 100 best companies in Garden
- #51 of 64 best companies in Landscaping Supply Shop
- #17 of 20 best companies in Natural Stone Supplier
- #8 of 8 best companies in Stone supplier
About Nustone Patios Ltd
Written by the company
Visit Our Website
Frequently Asked Questions
Delivery Information
Damages Policy
Contact Us
With over 20 years of experience in supplying high-quality Natural Stone and Porcelain Paving all across the UK, we take pride in offering you the best experience possible so you can rest assured that when you choose Nustone, you’re dealing with professionals.
Start Browsing Today!
FREE* Home Delivery! 🚚
Price Match Promise
We won’t be beaten on price, so if you’ve had a cheaper quote for the same product, we can match it!
If there is anything we can do to help, please don’t hesitate to contact us. We would be happy to hear from you.
📞 01206 700 599
💻 support@nustone.co.uk
🔍 www.nustone.co.uk
Better Patios. Better Prices.
Contact info
Dobbies Lane, Marks Tey, CO6 1EP, Essex, United Kingdom
- 01206 700 599
- support@nustone.co.uk
- nustone.co.uk
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vishal was very helpfull
28 November 2025
Unprompted review
Reply from Nustone Patios Ltd
Hi Paul,
Thank you for the 5-star review!
It is wonderful to know that we made a positive impression. Your kind feedback has been shared with Vishal, comments like this inspire us to keep delivering the best service.
Thank you once again for choosing Nustone. We look forward to serving you again in the future.
Kind Regards,
The Nustone Team.
Great customer service
I placed an order with Nustone last Thursday and subsequently telephoned Saturday to enquire if the order could be expedited. I spoke to Priscilla who was very helpful and promised to call me back Monday which she did, first thing, to confirm that all of the order was available and we arranged for the delivery the following day, Tuesday. I am very happy and pleased with the service received from both Priscilla and the company. Great customer service.
30 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi Graham,
Thanks so much for the lovely review!
We are really pleased to hear that Priscilla was able to provide such great support. Keeping customers well-informed is something we value deeply, and it is great to know that came through in your experience.
Wishing you good luck with patio project, we look forward to serving you again in the future.
Kind Regards,
The Nustone Team.
Amazing customer service from Pradeep
Amazing customer service from Pradeep. Highly recommend.
27 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi Katie,
Thank you for your wonderful review and recommendation!
We are pleased to hear that Pradeep provided the level of service we always aim for. Your kind words have been shared with him, and he is delighted to know his efforts were appreciated.
Wishing you good luck with patio project, we look forward to serving you again in the future.
Kind Regards,
The Nustone Team.
Communication was on the whole very…
Communication was on the whole very good,every call answered with a positive response. Product arrived in tact,no chips or broken slabs. Delivery driver was polite and helpful. Will use again.
26 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi Damion,
Thank you for the positive feedback.
Ensuring our customers receive top-quality products and service is at the heart of what we do, and we are pleased that your experience aligned with this.
We look forward to serving you again in the future and hope to earn that 5-star review.
Kind Regards,
The Nustone Team.
Very helpful
I had several questions about materials for priming, laying and grouting porcelain paving which Jennifer was able to fully answer to my complete satisfaction in a polite and professional manner.
25 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi Delboy,
Thank you for your wonderful review!
We are pleased to hear that Jennifer provided the level of service we always aim. Your kind words have been shared with her, and she is delighted to know her efforts were appreciated.
We look forward to serving you again in the future.
Kind Regards,
The Nustone Team.
Honest Review!
Honest Review!
We brought some sandstone slabs from Nustone, but changed our mind to Porcelain, and these guys were amazing throughout, Vishal in particular was so helpful and couldn't do enough for us, I would 100 percent recommend them, as a company.
I would also say if you can, visit them to see the tiles laid out on the floor...it helped us greatly, with our decision. 😊
20 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi Chris,
Thank you for your wonderful review and recommendation!
We are pleased to hear that Vishal provided the level of service we always aim for and that you are happy with the product. Your kind words have been shared with him, and he is delighted to know his efforts were appreciated.
Wishing you good luck with patio project, we look forward to serving you again in the future.
Kind Regards,
The Nustone Team.
Good communication
Good communication
Good delivery turnaround times
Always available for advice
Good prices
6 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi Jon,
Thank you for the positive feedback.
Ensuring our customers receive top-quality products and service is at the heart of what we do, and we are confident you will love the patio.
We look forward to serving you again in the future.
Kind Regards,
The Nustone Team.
Excellent service and comunication
From ordering a few packs of Raj Green sandstone, the process was easy through their website. I had few queries prior to placing the order and spoke to a very pleasant helpful person who guided me through the process, comunication regarding delivery was second to none, thank you Pradeep for all your help. Unpacked the product, there were no damages.
So it's a thumps up from me and I will definitely use them in the future.
5 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi Ray,
Thank you for the fantastic review!
We are delighted to hear that you are pleased with our products and service. Your kind words have been shared with Pradeep, and he really appreciated the recognition.
We look forward to assisting you again in the future.
Kind Regards,
The Nustone Team.
New Customer
Recently had to deal with this business and I would highly recommend excellent customer service Juliet was amazing in helping me to get my order together thank you
19 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi,
Thank you for the positive feedback!
It is wonderful to know that we made a positive impression. Your kind feedback has been shared with Juliet, comments like this inspire the team to keep delivering the best service.
We look forward to serving you again in the future.
Kind Regards,
The Nustone Team.
Thanks Lidiya for helping with our…
Thanks Lidiya for helping with our order requirements
4 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi All Clear Services,
Thank you for the wonderful feedback and recommendation!
We are glad to hear that Lidiya was able to assist you effectively, and she is delighted that her support made a difference.
We look forward to assisting you again in the future.
Kind Regards,
The Nustone Team.
We purchased their outdoor planters
We purchased their outdoor planters, the first issue was paint peeling, after a lengthy exchange of emails they replaced these items that were less than 12 months old. Now the planters are falling apart, these were made out of a manmade material and fibre glass. We have gone back to Nustone who tell us that outdoor products are not guaranteed. These items are less than 12 months old. They state that their terms and conditions are on their website, somewhere. This company is not a reputable supplier.
19 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi Ian,
Thank you for sharing the feedback. We are sorry to hear that your experience did not meet the expectations.
Our outdoor planters are designed to be durable, but their condition and lifespan can vary depending on environmental exposure, positioning, and maintenance over time. We provide guidance to help customers care for their products and preserve their appearance as long as possible.
We appreciate the opportunity to learn from this feedback, which helps us continue improving both our products and the information we provide to our customers.
Kind Regards,
The Nustone Team.
Good service
The staff were very helpful the materials are exactly as we wanted and arrived on the day we booked
9 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi Dave,
Thank you for the positive review!
It is wonderful to know that you had a great experience with us. Feedback like this inspires the team to maintain the high standards we aim for every day.
We look forward to assisting you again in the future.
Kind Regards,
The Nustone Team.
First contact with Nustone patios Ltd
First contact with Nustone patios Ltd. Hopefully the delivery is as easy as the ordering experience. Very efficient, friendly staff. I spoke with Jennifer who kept me informed throughout the ordering process and successfully arranged a delivery date for my patio slabs
16 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi Kevin,
Thank you for your wonderful review!
We are pleased to hear that Jennifer provided the level of service we always aim for and that you are happy with the product. Your kind words have been shared with her, and she is delighted to know her efforts were appreciated.
Wishing you good luck with patio project, we look forward to serving you again in the future.
Kind Regards,
The Nustone Team.
Vishal is amazing!!
Vishal is amazing!!! Excellent communication and sort all of our Nustone orders out without fail
Cheers 🫡
16 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi Michael,
Thank you for the fantastic review!
We are so pleased to hear that Vishal was able to provide the service we always aim for. Your kind comments have been shared with him, and he is delighted to know his efforts were appreciated.
We look forward to assisting you again in the future.
Kind Regards,
The Nustone Team.
Ordered a few times from nu stone now &…
Ordered a few times from nu stone now & every time I can not fault the service from ordering to delivery & a follow up courtesy call what u thought was a nice touch. Can I make a special mention to JULIET for her assistance on my most recent order thank you
16 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi Kyle,
Thank you for your wonderful review.
We are pleased to hear that Juliet provided the level of service we always aim for and that you are happy with the product. Your kind words have been shared with her, and she is delighted to know her efforts were appreciated.
Wishing you good luck with patio project, we look forward to serving you again in the future.
Kind Regards,
The Nustone Team.
5 - Star Customer Service Experience for me
From the customer service to the product. All round 5 star. I really appreciate the help and efficiency from the team especially Pradeep.
Will be using again.
16 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi James,
Thank you for your 5-star review. We are delighted to hear you had an oustanding experience with both our products and customer service.
It is especially great to know Pradeep was able to assist you efficiently, we have passed on this feedback.
We look forward to working with you again in the future.
Kind Regards,
The Nustone Team.
Excellent customer service
Excellent customer service. Quick replies, good price and good quality
13 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi Camila,
Thank you for the positive feedback. Wer ae pleased to hear you were happy with the service, pricing, and quality provided.
Your comments are greatly appreciated and motivate us to maintain our standards.
We look forward to assisting you again in the future.
Kind Regards,
The Nustone Team.
Good slabs and quick delivery
9 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi Michael,
Thank you for the 5-Star review.
It is wonderful to know that we made a positive impression, feedback like this inspire us to keep delivering the best service.
We look forward to assisting you again on your next project.
Kind Regards,
The Nustone Team.
Amazing
Amazing service received as always. Excellent merchandise and fantastic delivery. I deal with Vishal on a regular basis and he’s incredible I would highly recommend
11 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi Louis,
Thank you for your continued support and for sharing this positive experience.
We are delighted to know that you are consistently happy with both the products and service. Vishal is pleased to hear this kind feedback.
We look forward to assisting you again on your next project.
Kind Regards,
The Nustone Team.
Brought 2 crates of slabs
Brought 2 crates of slabs, very easy to place order and delivery company rang several days later and were able to give me a choice of days to have delivered. No damaged slabs.
5 March 2026
Unprompted review
Reply from Nustone Patios Ltd
Hi E Smith,
Thank you for the 5-Star review.
We are glad to hear the ordering process was straightforward and that delivery was arranged smoothly. It is great to know your order arrived in perfect condition as well.
We appreciate the support and hope to work with you again in the future.
Kind Regards,
The Nustone Team.
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