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See what reviewers are saying

Rated 1 out of 5 stars

Hey y'all if you’re going to advertise on a car. Be sure your driver knows how to drive and more importantly drive safely.

Rated 4 out of 5 stars

Just getting started with my first restaurant review scheduled for tomorrow. Overall, I think you're doing a good job. Sometimes though, things are a bit wonky. The explanations of procedures are unne... See more

Rated 5 out of 5 stars

Hey Jacob, I haven't started my journey yet but answere one question! Do I pay for the dinner then get reimbursed! Lmk asap! You know why? Once I know this answer, you at observations have hired the b... See more

Rated 4 out of 5 stars

Observati’s platform is user friendly! I enjoyed setting up an account and navigating their website. I am looking forward to writing my first review! Well done Observati, I look forward to working wit... See more

Company details


Contact info

4.0

Great

TrustScore 4 out of 5

571 reviews

5-star
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1-star

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The sign-up process for Observati was easy

The sign-up process for Observati was quick and easy. I looked at potential restaurants to review and there were plenty on the list. I applied for 1 to review. They approved me and I’ll be going there for lunch later today!

25 May 2024
Unprompted review
Rated 5 out of 5 stars

I have not received info yet

I have not received info yet on restaurant, so I have not been able to do a mission yet. However, communication has been good so far from company. I feel prepared to do my first review.

21 May 2024
Unprompted review
Rated 3 out of 5 stars

NOT WHAT I expected

I don't like how long it takes to get an assignment. When I choose it. I have to wait days to review. I also don't really like the payout. I have yet to see the cash payment. Of $10 & Using the Gift cards is hard. I'd rather be paid direct cash or half and half. I will continue to use to see how this goes and to get my cash payment.

24 April 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT FALL FOR THIS- it is a SCAM-…

DO NOT FALL FOR THIS- it is a SCAM- THEY ARE SCAMMERS!!! Its all a scam, also the 'gift cards' they promise- are for some weird restaurant website that does only has discounts for eating out- and I tried a few and they NEVER WORKED!! DO NOT FALL FOR THIS- it is all a scam and after your second or third review they lower the price of your review to like $12 a review. They basically wait until its too late for them to reimburse your money. Still waiting for a refund on mine and they Refuse to do it. ITS ALL A SCAM!!!

12 January 2024
Unprompted review
Rated 4 out of 5 stars

Must streamline approval process

My experience with Observati has been quite positive overall. What stands out to me is the platform's emphasis on honest reviews rather than just focusing on five-star ratings. It's refreshing to be able to provide feedback without feeling pressured to always give the highest rating.

One aspect I particularly appreciate is how Observati channels this feedback directly to the restaurants, enabling them to make necessary improvements. However, there's a slight inconvenience regarding the review approval process. Waiting for each review to be approved before being able to select another restaurant can be time-consuming. I believe allowing users to choose up to three restaurants at a time, even if some reviews are pending, would streamline the experience and keep users more engaged. Currently, with the approval timelines, the pace of reviewing one restaurant a week might lead to some users losing interest, especially if they don't use Observati regularly. Enhancing this aspect could significantly improve user retention and engagement.

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

The response to my application was quicker than I had expected. The customer support platform answered and solved my question about what I had to purchase to become a member of observati.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Positive experience uploading the…

Positive experience uploading the initial picture to get started. Then the 1st came on a day when I was in the hospital. I tried to just submit the same “initial” picture but, it was rejected for not having the hand written word of the month. No worries though, next month and going forward this should not be an issue.

1 April 2024
Unprompted review
Rated 5 out of 5 stars

All you have to do is do what the…

All you have to do is do what the company asks of you and they will definitely fulfill their obligation. I love eating and getting paid for it!!! This is by far the most the easiest way to make money that I have ever come across in the restaurant business.

5 February 2024
Unprompted review

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