Ogi is Wales’s leading alternative network provider, installing a Gigabit-capable digital network in towns and villages across south Wales. It’s next generation stuff, giving local families and businesses great value ultrafast and ultra-reliable services, from a talented local team.
Bringing a full fibre network to your community takes a lot of planning, digging, cabling and installing – but, don’t worry, if we need to dig in your street, it should only take a few weeks. Once it’s in, your full fibre network is capable of being up-cycled continually, so you won’t be seeing our diggers again for a very long time, unless we need to quickly repair something.
Once it’s installed, full fibre broadband is pretty reliable. But of course things can go wrong from time to time with the network, your equipment or our services. We monitor the network 24/7, dealing with known problems straight away; so even if the Customer Care team isn’t available, our Ogi Engineers will still be busy repairing any issues we spot – hopefully before you even notice.
If you have any issues or questions to raise with Ogi, please call our friendly Care team (contact details below), and we’ll get back to you as soon as we can. We’re here from Monday to Friday, 8:00am - 6:00pm and Saturday, 9:00am - 5:00pm.
Ogi for home
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