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oxyaider.co.za Reviews 247

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TrustScore 3.5 out of 5

3.6

Medical Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent service they receive, with many highlighting the friendly and helpful staff. People often find the ordering process smooth and efficient, appreciating the quick delivery of their items and the quality of the products received. However, some customers were not happy with the delivery times, reporting significant delays and a lack of proactive communication regarding order status. There are also mentions of issues with tracking information and occasional discrepancies between ordered and received items, such as incorrect product variations or sizes.

What people talk about most

Order

Users describe ambiguous interactions with order. While some customers praise constant updates, efficient... See more

Service

Customers generally report positive experiences with the service. Many reviewers praise the fast, friendly,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast delivery times, with some... See more

Product

People report ambiguous experiences with product. Many customers received exactly what they needed, with... See more

Response time

Customers consistently express dissatisfaction with response times. Many report that processing and shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed an order and within no time the goods were delivered fast and promptly during the busier days of festive season The staff is very friendly and assist very well with online ordering/paymen... See more

Rated 5 out of 5 stars

Everytime I order from Oxyaider I get excellent service. My order are shipped quickly and they react promptly to any queries. I will recommend them as a service provider for excellent service and deal... See more

Company details

  1. Medical Equipment Supplier

Written by the company

Oxyaider is a young energetic, private company registered in South Africa that focuses on people’s health, their well-being, sales, after-sales services of quality and affordable Home Medical Equipment, and Respiratory Therapy products in the local market. Oxyaiders mission is to provide the best healthcare solution money can buy and creating a long lasting after sales service, by delivering a wide range of specialty products and services ensuring quality care for all patients and as a reliable partner to the health care community.

Contact info

3.6

Average

TrustScore 3.5 out of 5

247 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service

Great service, fast delivery. No hassles with anything. It would be nice to have a bit more communication between "order processing" and "out of delivery", especially for first-time customers. But I have placed my second order with them 2 days ago, as they proved that they are professional and legit.

7 July 2022

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