Shopping with Pagewings wasn't bad. Shipping seemed awfully slow, But at least they didn't bombard me with marketing email while waiting for the package, as too many online retailers do. The sweater i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’d seen a particular item on social media, so didn’t explore the rest of their products. The item I wanted - cat/knight cushion - was available so I ordered it. The delivery was longer than expected... See more
Company replied
The item was fabulous....when it finally arrived! I purchased from what I was led to believe was a UK site so was frustrated to find the shipping information stated it was coming from china! Had I bee... See more
Company replied
All of the clothes I received are great, I had a really hard time choosing because there were so many amazing options, but I got stuff for myself and three of my kids and everybody loved their shirts.... See more
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Company details
Written by the company
Welcome to Pagewings！ In the hustle and bustle of everyday life, finding a peaceful haven is a precious gift for every book lover. "Pagewings" was born out of this desire - to let stories not just sit on shelves but fly alongside their readers. We believe that each book opens doors to new worlds, carrying its own unique hues and warmth. That's why at Pagewings, we're dedicated to transforming these touching moments from literature into wearable art through our meticulously crafted and creative prints. Whether it's iconic characters from classic literature or fantastical scenes from contemporary novels, you'll find them brought to life in our collection. Wearing Pagewings is more than just making a fashion statement; it's proudly declaring, "I am a reader." Most importantly, it serves as a bridge connecting kindred spirits, allowing you to meet like-minded friends anywhere. Let's spread our wings together and explore endless possibilities!
Contact info
4.1
Great
293 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Have interesting tee shirts
Have interesting tee shirts. Easy to order. Reasonable delivery times. Packaged well
16 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much for your kind feedback!
We’re glad you found our tees interesting, the ordering process smooth, and the delivery and packaging up to standard.
Thanks for supporting us—and enjoy your shirts!
Best regards,
Pagewings Customer Service Team
He was incredibly friendly and helpful!
23 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much!
We're thrilled to hear that—he truly goes the extra mile to help, and we'll be sure to pass along your kind words!
Best regards,
Pagewings Customer Service Team
SCAM!!!
I made a large purchase of items I was hoping to give for Christmas. I checked the website and read the return policy. It states nowhere that you would have to pay for shipping to Hong Kong if need to return. Most of my items are too big for the gifts and I needed to return them. It took almost a week to get a response back about my request. Now they are only offering me 15 percent back to “save” me from having to pay for shipping. I would never have purchased from them had I known about this. The shipping label clearly had an Illinois address from the US, so this should not be right. I believe this is a SCAM and unless you want to keep your item no matter what, do NOT order from them.
UPDATE 12/25/25: they will send me new clothes with smaller sizes if I pay for shipping. I want a refund and they are unwilling to speak to that except to through some 15 percent at me which is nothing compared to what I paid and how long I waited to receive items. I maintain that this is a SCAM!!
23 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
We sincerely apologize for any confusion or dissatisfaction you may have experienced regarding our return policy—especially during the busy holiday season when you are looking forward to receiving these gifts.
We have contacted you via email with a detailed response and appropriate options tailored to your situation. Please check your inbox and reply so that we can resolve this issue fairly and promptly.
Your satisfaction is of utmost importance to us, and we will do our best to handle this matter properly.
Best regards,
Pagewings Customer Service Team
Order Never Received
I placed an order on November 23. It was shipped on December 6. I still have not received my order even though it supposedly went through the large hub in my area on December 12th. I have reached out to chat with customer service several times and have been told "wait longer". I would not recommend ordering from this company unless you never want to receive your order.
Update: I did not receive an email update from the company. Again, disappointed with the customer service from this company. I will be contacting my bank and letting them know.
22 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
We sincerely apologize for the continued delay of your order—especially since it has not been delivered since it passed through your local distribution center on December 12th. We understand how frustrating it is to be simply told "please continue to wait" without any clear response.
We have sent you an email with the latest order status and carrier information—please check your inbox.
You deserve better service, and we are committed to resolving this matter properly.
Pagewings Customer Service Team
Amazing product for fans!!
2 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much!
We’re thrilled you love your product—and that it’s hitting all the right notes for a true fan!
Thanks for your support, and enjoy showing off your fandom in style!
Pagewings Customer Service Team
The shirt i ordered was as expected
The shirt i ordered was as expected, of high quality. Miles was great assisting with the process.
23 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much for your kind words!
We’re delighted to hear that your shirt met your expectations in both quality and design—and that Miles was able to assist you smoothly through the process. We’ll be sure to pass along your praise to him!
Thanks for choosing us, and enjoy wearing your new shirt!
Pagewings Customer Service Team
Don't buy from them
Don't buy from them! It's a scam! Tgey charge way too much. It's been over a month since I placed an order and package still hasn't shipped. They keep giving me the run around.
22 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
Very sorry for the inconvenience caused.
We’ve processed a full cancellation and refund for your order as requested.
We sincerely apologize for the long delay and frustration this caused. Thank you for your patience—and again, we’re truly sorry your experience fell so far short of what you deserved.
Best regards,
Pagewings Customer Service Team
Incorrect Item Sent
I ordered a sweater for my friend in a different state for Christmas and when it finally got to her, it was the wrong order. I ordered the Silly Goose Book Club Sweater and she received a poster of Michael Jackson. I would like my money back and the correct item sent ASAP free of charge.
Update: they are sending a replacement free of charge. Changing this review from one to four stars.
18 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
We are very sorry that your friend received a Michael Jackson poster instead of a "Silly Goose Book Club" sweater—this is completely unacceptable, especially as a Christmas gift.
We have replied to your email with the next steps. Please check your inbox (including your spam/junk mail folder) and reply to that email. We look forward to your reply and will resolve this issue as soon as possible!
Best regards,
Pagewings Customer Service Team
Design is awesome, fit is a little strange
The T-shirt design is awesome, but the fabric and cut are a little strange, kind of like the people making the shirts were just kinda guessing at sizing. It fits ok but just has sort of an odd feel compared to other T-shirt brands. I’m still pretty exited about the shirt, though, since I love the design.
20 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
Thanks so much for your honest feedback! We’re thrilled you love the design—that’s what we’re most passionate about too. We appreciate your notes on the fit and fabric; we’re always working to improve our materials and sizing accuracy based on customer input like yours. Enjoy your shirt!
Best regards,
Pagewings Customer Service Team
I ordered 4 ugly sweaters on November…
I ordered 4 ugly sweaters on November 20th. It is now December 17th and I still have not received my order. If I’d known it was going to take so long, I’d have not purchased. I do not recommend buying from this shop because the shipping is so long. I purchased from another site that shipped directly from Japan and that one was delivered 2 weeks ago.
Note to self: Do not buy things from Facebook ads.
17 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
We are very sorry that the four sweaters you ordered on November 20th have not yet arrived as of December 17th, especially since you were hoping they would arrive in time for the holiday season. Waiting almost a month without receiving your order is unacceptable, and we understand your disappointment, particularly considering that other international orders are delivered much faster.
To locate your order as quickly as possible and take urgent action, please send your order number to customer@pagewings.com.
Once we receive your order number, we will immediately check your order status.
You shouldn't have to experience slow shipping during the busiest time of the year.
Best regards,
Pagewings Customer Service Team
Lots of emails, no information
In the time since I ordered my item I have received multiple marketing emails, however no parcel, and no response to my customer service enquiry. Today I got 2 emails informing me of an update to my order, which is now sitting at "fulfilled", and a parcel tracker that does not work. I cannot decide if this is a scam or not, and that stings, especially this close to Christmas
17 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
We sincerely apologize for the confusion, silence, and stress you may have experienced—especially with Christmas approaching. Receiving marketing emails without any order updates, then seeing a "completed" status with an invalid tracking link, can certainly be distressing. We assure you this is not a scam, but we understand that poor communication can create this feeling—and for that, we sincerely apologize.
To resolve your issue as quickly as possible, please send your order number to customer@pagewings.com. Once we receive your order number, we will immediately check your order status.
You deserve honest, transparent, and efficient service, not automated replies or invalid tracking links. Please send your order number so we can arrange for someone to assist you immediately.
Best regards,
Pagewings Customer Service Team
Delivery.
Slow delivery with issues. Good, but not great quality. I couldn’t cancel my order even when it was sitting in “processing” for 10 days (not yet shipped). I would consider ordering from them again only if willing to wait one month to receive.
Long story short, I ordered Ugly Christmas sweaters during their highly advertised Cyber Monday deal and it took until 12-23 to deliver, one day past their rather long maximum processing/shipping time.
Also know that their 3rd party delivery and tracking companies were really frustrating. Tracking was through 17Track; my package said it was delivered, but it wasn’t. 17Track doesn’t have any customer service, only a link to the website of a logistics company. Searching their website and emailing them sent back a different tracking number for SpeedX shipping. Their site didn’t offer additional info until I finally noticed their rather small and inconspicuous AI chat bot icon, typed in the tracking number and FINALLY got photos/proof of delivery. It was delivered to my neighbors back door, who had been OOT. This whole process took me two days, 3 customer service emails to 3 different companies, during Christmas, to figure out.
Product quality is good (no loose strings or odd cuts/curves/etc, very soft). The graphic has a weathered/scan-line look. However, know that the material is somewhat thin, like a single-layer sweatshirt (not warm enough for my wife).I’m happy with mine after all the delivery issues, but my wife is disappointed.
13 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
We sincerely apologize for the delay, communication breakdown, and the stress this has caused you—especially after carefully placing your order during Black Friday and expecting timely delivery.
To resolve this issue immediately and transparently:
Please send your order number to customer@pagewings.com.
Upon receiving your order number, we will immediately confirm whether your order has been shipped.
If shipped, we will provide a valid tracking number; if not, we will inform you honestly.
We promise to resolve this issue properly before you need to escalate your complaint further.
Best regards,
Pagewings Customer Service Team
The item arrived promptly and exactly…
The item arrived promptly and exactly as described.
8 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much for your feedback! We're delighted to hear that your item arrived promptly and matched the description perfectly.
If you ever need anything in the future, don’t hesitate to reach out. Wishing you a wonderful day—and happy holidays if you're celebrating!
Warm regards,
Pagewings Customer Service Team
Reply from Pagewings
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear you loved the designs, found ordering easy, and received your items quickly.
We truly appreciate your support—and hope you’ll shop with us again soon! Wishing you a wonderful day (and happy holidays if you're celebrating)!
Warm regards,
Pagewings Customer Service Team
Great designs at a good price
Great designs at a good price. Shipping was fast and I actually received my shirt much faster than I was expecting. It looks great and is well made. Customer service was also very helpful and friendly when I had a question. Everything you want in an online retailer.
10 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that you loved the design, quality, and price—and that your shirt arrived even faster than expected! It’s also great to know our customer service team was able to assist you in a helpful and friendly way.
Feedback like yours truly means the world to us. Thanks for trusting us with your order, and we hope to serve you again soon!
Wishing you all the best—and happy holidays if you're celebrating!
Warm regards,
Pagewings Customer Service Team
No communication on order
Website says 5-8 days to process order. I've received an email saying my order was in processing 9 days ago and no further communication. I can understand if things were delayed but instead of telling me about great deals, I would like some information on the status of my order and if it will be to me in time for Christmas.
10 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
We sincerely apologize for the slow update on your order status, especially with Christmas approaching. Receiving promotional emails while waiting for crucial shipping information is undoubtedly frustrating.
We have sent you an email containing your order status. Please check your inbox.
You deserve honest and timely communication, not silent sales pitches. Thank you for giving us one last chance to rectify this shortcoming.
Warm regards,
Pagewings Customer Service Team
Great stocking stuffers
Great stocking stuffers, very unique stuff well made and fast shipping
8 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much for your wonderful review! We're delighted to hear that your stocking stuffers arrived quickly, were well made, and added that special, unique touch to your holiday gifts.
It means a lot to our team—and we’re already looking forward to serving you again soon! Wishing you a joyful holiday season!
Warm regards,
Pagewings Customer Service Team
Just received my sweater
Just received my sweater! Exactly as advertised and the xl fits perfectly (5'10, long sleeves are great for tall people)
It did get lost in the logistics warehouse for a while so the delivery took longer than expected. But it is holiday season and support on the issue was easy to reach and was very helpful. Would definitely order again
5 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
That’s fantastic—thank you so much for your kind and thoughtful review!
We’re so glad your sweater arrived exactly as advertised, with the XL fitting perfectly and those long sleeves hitting just right for your height (we know how rare that can be!).
And thank you for your patience while it was briefly delayed in the logistics warehouse—especially during the busy holiday season. We truly appreciate you noticing and mentioning our support team’s responsiveness; that means a lot to us.
We’d be honored to make your next order too. Happy holidays—and thanks again!
Warm regards,
Pagewings Customer Service Team
I have not received my package
I have not received my package. Order place 11/13/25. Nor did I ever receive any tracking information. I would like a follow up from the company.
13 November 2025
Unprompted review
Reply from Pagewings
Dear Customer ,
Thank you for contacting us. We sincerely apologize for any concerns or inconvenience caused by your order placed on November 13, 2025.
Your order has now been shipped, and complete shipping and tracking information has been sent to your email address.
You deserved better. Thank you for speaking up.
Warm regards,
Pagewings Customer Service Team
Item ordered 3 weeks ago and it has…
Item ordered 3 weeks ago and it has still not even been shipped.
Edit: asked for a refund as item had not been shipped, then as soon as I posted on here I had an email saying it was shipped. Still yet to receive item.
4 December 2025
Unprompted review
Reply from Pagewings
Dear Customer ,
We are very sorry that your order has not shipped after three weeks – this is far beyond our expectations, and we understand your frustration.
To resolve this issue as quickly as possible, please send your order number to our customer service team: customer@pagewings.com. Once we receive your order number, we will:
confirm whether your order has been shipped (provide tracking information)
You don't need to wait any longer. We are ready to take immediate action upon receiving your message.
Warm regards,
Pagewings Customer Service Team
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