Papermill Cakes Reviews 163

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I’ve been working with Papermill for many years. Ellie is absolutely unbelievable in her work ethic. I cannot give the company a higher recommendation: the product, the service, every step of the way... See more

Rated 5 out of 5 stars

Fantastic service. I order for my cake business every time. Always easy to communicate with Ellie what I need and she's so helpful. I absolutely love my toppers and edible prints they also arrive pa... See more

Rated 5 out of 5 stars

I I could give 10 stars I would As always efficient service with a caring professional tone . Topper smells good as well as having crisp definition . I don’t use anyone else

Rated 5 out of 5 stars

My lifesaver!! Best edible images - great quality - Ellie truly goes above and beyond to make sure your images come out perfect! The quality is fantastic never faded. She has the best collection situa... See more

Company details

  1. Cake shop

Written by the company

Papermill Cakes offers bespoke cakes, cupcakes, brownies, and traybakes, all delivered to your door. We pride ourselves in offering you your dream in the form of cake. As well as a variety of deliciousness, Papermill Cakes offers custom edible prints and glitter card cake toppers. For all of your enquiries, please visit us at www.papermilcakes.co.uk or drop us a mail at papermillcakes@gmail.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

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Rated 5 out of 5 stars

I’ve been working with Papermill for…

I’ve been working with Papermill for many years. Ellie is absolutely unbelievable in her work ethic. I cannot give the company a higher recommendation: the product, the service, every step of the way the process is exceptional. Thank you papermill for continuously saving me when I’m under pressure! ☺️

4 June 2026
Rated 5 out of 5 stars

Fantastic service 100%

Fantastic service. I order for my cake business every time. Always easy to communicate with Ellie what I need and she's so helpful. I absolutely love my toppers and edible prints they also arrive packaged perfectly too. And will do her best to get them done and to me within a few days.
Will always use papermill cakes.
Highly recommend

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Super fast turn around

Super fast turn around, brilliant communication, absolute life saver! Brilliant products.

20 February 2026
Papermill Cakes logo

Reply from Papermill Cakes

Thanks so much for taking the time to leave a review. So pleased you are happy with your order. :)

Rated 5 out of 5 stars

Very responsive

Very responsive, I told them what I wanted ( I was very vague with my description) they sent over some design pictures and they were exactly what. Posted out the next day. Very pleased.

26 January 2026
Rated 5 out of 5 stars

Excellent customer service

Emma was on holiday when I messaged but responded, and said she d rush my print through when she got home. I didn’t need to remind her, it arrived the day after she got home! Always good quality prints for my cakes. I wouldn’t want to go elsewhere.

14 January 2026
Rated 5 out of 5 stars

Highly recommend

I have used Papermill Cakes for several cake toppers over the years and have never been disappointed. Customer service is excellent, dispatch is almost instant and even some last minute requests have been accommodated. Highly recommend

28 October 2025
Rated 5 out of 5 stars

The Best Prints onto Fondant

I always get all my prints from Papermill and always get a great service. Always a very fast turnaround, and the colours are always true, perfect sizing they always go out the way to provide the best service.

13 October 2025
Rated 5 out of 5 stars

Cake orders

Every time we place an order it is dealt with in a helpfull friendly way. The order is dispatched immediately. Always a great service.

2 October 2025
Rated 5 out of 5 stars

Recommend

Ordered some cake boxes, they were great, would recommend, quick delivery, very friendly, quick response

1 September 2025

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