ParkVia Reviews 140,241

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I have used this site for many years. I find it so easy to use and it provides immediate and clear information on the options. Once booked, the confirmation is also immediate. The fact that there i... See more

Rated 4 out of 5 stars

It's the second time ive used this company. They sre reliable but better to call 25 minutes befor expected airport arrival time because if you wait forcthem to pick up your car they will charge you... See more

Rated 1 out of 5 stars

When we booked it sent pn details.of the car park,but when we rang the company to say we were nearly there ,they said it was the wrong car park ,and Park Via had been told about this numerous times an... See more

Company replied

Rated 5 out of 5 stars

Dear ParkVia Team in Genua, that was an absolute excellent Experience. We parked our car here to go on a cruise and the service was just amazing. Literally no waiting time to go back and forth to t... See more

Company details

  1. #15 of 20 best companies in Car park

About ParkVia

Written by the company

Coronavirus Update

Due to the travel restrictions in place to combat COVID-19 we have received a very high number of customer services enquiries. We would like to apologise because this has meant that we are taking longer than normal to respond. We are grateful for your patience and are working around the clock to get back to everyone as soon as possible.

How our service has been impacted

We are responding to most customers within 1-2 business days however we prioritise travellers who are stranded across borders and require their reservations extending.

Your query may take longer than usual as we are working with operators around the world, many of whom are operating with reduced staffing levels. In such instances we will endeavour to keep you updated as much as possible.

Manage your booking

You can manage your booking, including making cancellations and amendments by logging into My Account on ParkVia.com with the email address used for placing the booking. This service is accessible 24 hours a day.

ParkVia. Choose parking.

In today's digital-driven world, travellers are constantly looking for faster, simpler and cheaper ways to book their holidays. We all want to find that ideal option, at a great price. Even with parking, an often over-looked part of travelling, there are hundreds of options available that don't have to cost more than your whole trip – but who wants to spend hours crawling the internet looking for the best one?

ParkVia is where drivers can find over 1000 parking providers in one place, at more than 400 locations worldwide, to compare and choose from, and we're dedicated to keep increasing that choice. We operate only as a booking agent, connecting you with as many parking options as we can, and don't own any of the car parks we work with. With our simple, advance booking system it takes just 3 steps to get a guaranteed parking space at your chosen car park!

We know that parking can be simple and stress-free, and we've been made this a reality for thousands of customers since we started business in 2008.

So take our word for it, and choose parking!


Contact info

4.2

Great

TrustScore 4 out of 5

140K reviews

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Rated 1 out of 5 stars

Zła organizacja

Zła organizacja

22 April 2026
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Reply from ParkVia

Witamy, dziękujemy za Państwa opinię. Przekazaliśmy ją operatorowi parkingu, na którym dokonali Państwo rezerwacji. Ponieważ ParkVia nie obsługuje Państwa rezerwacji, nie możemy wypowiedzieć się na temat jakości obsługi, z której Państwo skorzystali. W związku z tym przekazaliśmy Państwa opinię operatorowi parkingu, który obsłużył Państwa rezerwację, aby mógł on zweryfikować zgłoszone uwagi i w razie potrzeby skontaktować się z Państwem bezpośrednio. Z poważaniem, zespół ParkVia


Rated 1 out of 5 stars

They are stealing items if left…

They are stealing items if left something in the vehicle. My valuables were stolen and they denied them yet I had disclosed to the driver what valuables are there and could not take them with me to the plane.

22 April 2026
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Reply from ParkVia

Hello, thank you for your comment. A copy of it has been forwarded to the operator of the car park you booked. As ParkVia does not manage your booking, we cannot comment on the service you received. Your comment has therefore been forwarded to the car park operator who facilitated your booking in order to verify your claims and contact you directly if necessary. Kind regards, ParkVia team



Rated 5 out of 5 stars

Great experience!

Everything ran smoothly. Your person who picked up my car was waiting when I arrived. When I returned, my car was ready for me and had been washed. The service was all round well done.

20 April 2026
Rated 1 out of 5 stars

Avoid this parking

I had booked parking with a meet-and-greet service. The instructions I received were not very clear, so I sent an email to the parking company asking them to clarify how everything works. I did not receive any response for two weeks.

One day before the service, I called the provided phone number. A man answered who spoke Polish and did not understand English or Russian. Because of this, I asked a hotel receptionist to assist during the call by providing all our details in Polish and finding out how the car handover at the airport would take place. The parking employee said that someone would be waiting at the airport to take our car and deliver it to the parking lot.

We arrived at the airport at the agreed time and waited for 15 minutes, but no one was there to meet us. We realized we had been misled, so we had to quickly handle the situation and find alternative parking.

We paid for a service that we never received.

14 April 2026
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Reply from ParkVia



Good morning,
 
Thank you for letting us know that you have had problems facilitating your booking. We haven't received any email regarding your complaint.
 
Whilst we also ask the car park to provide us with a full report could you please confirm the following to our customer service email: customer.service@parkvia.com [customer.service@parkvia.com]
1) You arrived at the correct location?
2) Can you please provide a screenshot of the calls made to the car park letting them know of your arrival.  The calls should show the date, time and number dialled.

We will contact the car park and investigate the issue as soon as we received the evidences.
 
Kind thanks
 
ParkVia Team

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