Partybits2008 Reviews 99

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I bought balloon weights for a wedding the price was very good speedy delivery I would definitely shop with party bits again. ❤️

Rated 3 out of 5 stars

The quality of the items I received was very good. Sadly , customer service is lacking. I was 3 days outside the 14 day notification of return period. I had fractured my foot and was not mobile... See more

Rated 2 out of 5 stars

I only give 2 stars because of the speed delivery however i did email to partybits2008 to explain why i recieved it different to one shown on the website. I wasnt happy about it because i received... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazed by the customer service at Party Bits. My 2 year old has a rag doll that’s her comfort, i was unable to find a backup anywhere, and they sell them in options of 6 with one picked at... See more

Company details

  1. Party shop
  2. Gift shop
  3. Toy shop

Information provided by various external sources

Party Bag Fillers. Huge selection of Childrens Party Bags and Party Bag Fillers. Pre Filled Party Bags and Filled Party Sweet Bags for Girls & Boys.


Contact info

3.9

Great

TrustScore 4 out of 5

99 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Amazing customer service!

Absolutely amazed by the customer service at Party Bits. My 2 year old has a rag doll that’s her comfort, i was unable to find a backup anywhere, and they sell them in options of 6 with one picked at random. Vanisha from customer service helped me with the specific doll and sent it out straight away. Very grateful and thankful for their quick and efficient help!

30 January 2024
Unprompted review
Rated 1 out of 5 stars

Appalling customer service …

I ordered on a Saturday on express delivery . Express delivery states order before 1.00 pm for delivery the next day . I never had a confirmation email for my order . On Tuesday I still had not received my order . I called the company - their phone lines were down so waited 15 minutes for live chat . After lengthy chats I was informed I had pressed Saturday delivery - I week from the date of placing the order despite paying £6.95 for express delivery. I was then asked if I wanted to pay for express delivery - another £6.95 ? I explained why would I pay for express delivery to be delivered a week later . Appalling customer service - would definitely NOT order from this company again .

12 December 2023
Unprompted review
Partybits2008 logo

Reply from Partybits2008

This customer has not ordered from me. I have no record of his order and I do not have a live chat facility. I have contacted them for more info but they have failed to respond. I think this is a fake review or a review for another company. Regards Mark

Rated 3 out of 5 stars

Rigid returns policy - take note!

The quality of the items I received was very good.
Sadly , customer service is lacking.
I was 3 days outside the 14 day notification of return period.
I had fractured my foot and was not mobile and hence slow to unpackage items / deal with deliveries .
I explained this twice in an email , but no discretion was offered.
Life doesn’t always go to plan.
Merry Christmas to all at Party Bits

27 November 2023
Unprompted review
Rated 1 out of 5 stars

Didn’t get my item at all and I payed a…

Didn’t get my item at all and I payed a lot for it. Worst service ever I also emailed and no reply. Don’t recommend at all.

12 July 2023
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Reply from Partybits2008

Sorry that your item did not arrive. I did not receive any emails but I have refunded you in full. Regards Mark

Rated 5 out of 5 stars

From ordering

From ordering , to delivery I had a great service and will definitely use you again. Very very happy children

15 September 2022
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Reply from Partybits2008

Thank you for taking the time to review PartyBits2008. Glad the children were happy. Regards Mark

Rated 4 out of 5 stars

Great selection of sweets

Great selection of sweets, the only downside was the plastic bags because they arrived with holes in a few of them. Other than that the kids loved them.

18 February 2022
Partybits2008 logo

Reply from Partybits2008

Thanks Amy for leaving the review. I will look into the issue you raise with the bags. Regards Mark

Rated 5 out of 5 stars

Excellent product

Excellent product! And very helpful customer service!

17 December 2021
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Reply from Partybits2008

Thank you for your custom and your 5 star review. Happy Christmas. Regards Mark

Rated 2 out of 5 stars

I only give 2 stars because of the…

I only give 2 stars because of the speed delivery however i did email to partybits2008 to explain why i recieved it different to one shown on the website. I wasnt happy about it because i received connect 4 and normal crayon. the reason why i order this was the snake puzzle toy and changeable crayon as stated/shown on the website ..

I have not heard anything back since Friday.

Overall not happy customer

22 November 2021
Partybits2008 logo

Reply from Partybits2008

Sadly due to supply issues with the puzzle snakes an alternative toy of the same value was used. To be fair to my other customers who read reviews and despite the claim above I was only contacted on Saturday evening and this review posted soon after before I had had chance to respond. A resolution was quickly found. Hopefully next time we can do better. Regards Mark

Rated 5 out of 5 stars

Great price & delivery

Very reasonably priced and speedy delivery 😊. Very happy customer.

8 October 2021
Partybits2008 logo

Reply from Partybits2008

Thank you Rachael. Glad you liked your purchase and thank you for the review. Regards Mark

Rated 5 out of 5 stars

Great value

Great value . Would definitely recommend

29 September 2021
Partybits2008 logo

Reply from Partybits2008

Thank you for your business and for taking the time to give PartyBits2008 a cracking 5* review. Regards Mark

Rated 5 out of 5 stars

Quick delivery and good quality…

Quick delivery and good quality products! One less thing for me to worry about as these perfect little party bags are made up and ready to go! Would use again

23 September 2021
Partybits2008 logo

Reply from Partybits2008

Thanks for taking the time to write a review Leanne. Much appreciated and glad you liked the party bags. Regards Mark

Rated 5 out of 5 stars

Second time I have ordered…

Second time I have ordered, from this company. They don’t let me down. Quick and efficient delivery and the kids love it.

13 September 2021
Partybits2008 logo

Reply from Partybits2008

Thank you again Michael for your order and great review. Much appreciated. Regards Mark

Rated 5 out of 5 stars

Really good service

Really good service, quick turn around and the party bags are worth every penny!

3 September 2021
Partybits2008 logo

Reply from Partybits2008

Thanks Hazel for your 5***** review. Glad you liked the party bags. Regards Mark

Rated 5 out of 5 stars

Brilliant!!

Brilliant!!! The boxes were exactly what I was looking for, fantastic price and delivered quickly!
Really pleased with purchase!

16 August 2021
Partybits2008 logo

Reply from Partybits2008

Glad you liked them. Thanks for taking the time to review your purchase, much appreciated. Regards Mark

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