Perks at Work Reviews 877

Site doesn't work. Constant breaking and error messages. Makes it impossible to claim back your points or money or make use of offers. No contact number or email on their website

I had a query about an hotel booking. Perks checked this and replied to me within 20mins. Excellent service.

Gio at PAW helped me resolve my issue of missing wow points very promptly and hassle-free. He even gave easy to understand instructions on how to file my claim on missing points.

As soon as I messaged the team re missing points it was resolved within the hour! Great service.

I was having an issue regarding a transaction that had been made, yet no reservation had been placed, and so I reached out and Gliena Garcia was a big help! Answered all my questions and explained every single one thoroughly!

I've purchased a £500 Currys e-cards at Perks at Work but it's not working!! After using the link to "open my e-card" it's saying £0 value on the e-card!! I need someone to contact me asap, the £500 charge is showing on my credit card statement. This is a fault with currys e-cards purchased from Perks at Work website - the problem has not been resolved I am still out of pocket by £500!!

Thank you Perks at Work for stepping in and getting this resolved for me. The fault was with Currys due to a failed order and had wiped the funds from my e-card, which has now been reinstated.

Bought tickets for odeon de luxe, then went on odeon de luxe website and tickets were cheaper than what I had paid. Bearing in mind they advertise at checkout that you are getting a discount. Dishonest practice and will be complaining to ombudsman.

Jalillah was so helpful and gave amazing customer service and fixed my issue quickly and without any issues. She made a difficult situation a little easier. Thank you!

Painful to use. For unknow reason they disabled checkout and for weeks not removed. No correspondence on this either. Just frustration to save few pennys.

I think Perks at Works is a great program. The savings and flexibility the program provides over other member programs is superior. Their support team provides excellent service and is very responsive. There have been a couple of instances with hotel reservations that have required customer support and their responsiveness was quick and thorough. Their internet site is easy to use and intuitive.

Response time is always fast and courteous .

Gliena was amazing at making sure that my issue was resolved. She was very sweet and understanding and she was very quick with resolving my issues. Overall 10/10 highly recommend.

I couldn't access my account with a previous employer and the team helped merge my accounts to allow me to get my rewards.

I find the process of using ("burning") points inscrutable. When I've tried to use them, it almost always requires intervention and much of the time it doesn't work anyway.

Perks at Work with three…
I tested Perks at Work with three products and services. For the first, British Airways, the link wouldn't work, even after more than one attempt. For the second, Garmin, the Perks price was exactly the same as the non-Perks Garmin price. For the third, HelloFresh, the Perks price was again exactly the same as the non-Perks HelloFresh price. The difference with Perks at Work is that it required a fair amount of my data and involved lots of time-consuming clicking and web forms. This is essentially a scam.

J-Mar gave excellent service. Reached out via email when we got disconnected via chat message.
Took care of the issue I was running into.

Thanks for the exceptional service!

Responsiveness and Accuracy.
I really appreciated the quick and swift response to my inquiry. Angela even sent me a link to help me clear my Web Browser's Cashe in case I didn't know how to. To me, that's as good as support would get. Thank you very much Angela!

I had wowpoints pending and they completely helped me promptly and kindly! They even gave me a one off exception trusting that I had purchased which was kind as I do use the platform a lot showing they value loyal customers!

The customer service helped me to reach out the e-code issuing party due to a canceled movie booking. Realised can't get a new code released, alternatively they provided WOWPoints refund, which I can still purchase something else next time. I truly appreciate their help on my potential loss.