Perks at Work Reviews 877

The agent was clear and solved my problem in fast and quick way

Not Happy - Recently our activity has increased on the app but now checkout seems to be disabled more often than not. emailed several times and got 2 replies back saying that my query has been passed to the security team - first response was 6 days ago. Still no resolve. What happend to "2/3 working days" as the automated email says?

Quick and positive response. Quick resolution of the code issue.

I have brought numerous Cineworld cinema tickets from them, and the process is superb.
I had an issue with Cineworld on my last visit, and Perks at Work more than willing to help me with Cineworld Customer Services to resolve the issue

I had an issue with redeeming instant gift card and reached out to reached out to help desk. The person handling my issue (Mayeth) is amazing.
I was updated about what’s happening and very quickly the problem resolved and I am very happy with the outcome.

The team at Perks at Work was my advocate, helping me navigate a significant issue with a travel provider. They continually updated me on progress, and helped me get the right outcome. Great team!

I was not able to spend my WOWpoints as they had remained in pending. The team at perksatwork were able to able resolve the issue in a professional and polite manner.

Good for nothing, never able to find good deals using perksatwork, whether it is hotel, car rental or airline ticket.

Very responsive! I was impressed with how quickly I received a reply to my inquiry and the reply came in with very clear steps to follow in order to resolve the issue. Wonderful service!

Excellent communication throughout the process with a successful satisfactory resolution.

The customer service was absolutely fantastic. In under 24 hours, the team was able to resolve my predicament! I was terribly worried that I would not be able to receive a refund and they resolved this very swiftly!

Perks at work disable my account each time I try to use my Wow points. The support contact told me the issue was resolved but the account became disabled the next time I tried to use it. I have about £130 worth of WOW points that I am being blocked from claiming. There is no telephone support number and my messages are left unanswered.

Angela is amazing. My inquiry was resolved in lightning speed. Thanks so much Angela!

I can't believe how helpful the person was who helped me. Great experience

I wanted to update my email. Many thanks to Gliena Garcia. Who was assisting me in this issue she make the process so easy and was very very helpful.

The whole concept is brilliant, super easy way to save even more with the programme and in case something doesn’t go to plan at first, customer service is amazing. Jalillah was absolutely superb, extra quick response, without hassle, super polite and dealt with my issue not only efficiently but above and beyond expectation!

Very poor customer service I am waiting over 8 days for a best price guarantee and they are refusing to engage or honour the deal. I spoke to an advisor before placing the order and then radio silence from them when it came to claim. I have had to book directly with the hotel and asking for Perks at work to respond with no avail. AVOID AT ALL COST!!!!

Jalillah Handled my issues quickly and efficiently. I cannot thank them enough!

I recently made a booking but did not receive a confirmation email, despite my payment being processed. I promptly sent an email to Perks at Work to express my concern. Shortly after, I received a reassuring phone call from May-Ann, who informed me that there was no cause for alarm and that my booking had been successfully processed as per my expectations. I am truly grateful for the swift response and resolution provided by May-Ann.

Excellent service and great communication with the Perks at Work team. Significant savings savings available on everything from the weekly shop to furniture!