Previously I have shopped online and loved my parcel of goodies when they arrive. Yesterday I booked a 1/2 hour shopping experience in store. Ella was so kind, professional and had so much patience... See more
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Company details
- #24 of 55 best companies in Arts and Crafts Shop
Written by the company
Since their launch in 2010, Petershams Millinery Supplies has gained a worldwide following for their vast collection of specialist hat making materials. Focused on vintage sustainability, their core range of millinery essentials is met with inspiring finds discovered by founders Michelle & Fiona on their travels around the globe. With a deep knowledge of the trade, Petershams has supplied budding artists to top milliners whose work can be seen on runways, celebrities and royals. Alongside supplying the millinery trade, Petershams has gained the attention of the television and film industries with costumiers snapping up their period trims and haberdashery. Twice awarded ‘Best Shop’ by Time out Magazine, Petershams has most recently been featured in Vogue Magazine.
Contact info
United Kingdom
- petershams.com
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Excellent quality and great customer…
Excellent quality and great customer service, as always! thank you! Claudia della Frattina
Always a good service!
I just love how easy it is to place…
I just love how easy it is to place orders and how fast I receive them.
If I’ve ever had any problems the staff are on the ball and sort any issues out.
Overall delighted
Good website. Easy to order. Prompt efficient service. Delighted with product.
Hello,
Hello,
I have been a professional hat-maker for all my life and since 2000 I am running my own millinery studio in Prague downtown.
For years I have regularly purchased the various millinery stocks from Petershams.
I am satisfied with a wide range of millinery semi-products and accessories. Products were always in a perfect quality and available at a comparable reasonable price. I appreciate the quick sale support and the company e-presentation.
The only complain would be an impact of Brexit on local tax duty/administration.
I can honestly recommend the Petershams to any professional hat-maker or just enthusiastic hat-lovers.
Regards from Prague
Jolana Kotabova
Millinary
Helpful and attentive staff
I love purchasing from Petershams
I love purchasing from Petershams, the quality of the products is great and the customer service as well! They are always very helpful and promptly reply to customers enquiries. I never had a problem with them.
Super fast delivery! I will keep buying my millinery favourites from them and recommend to all millinery lovers.
Amazing seller
Amazing seller, gorgeous items, beautifully packaged, and super fast despatch time!
Would highly recommend
Excellent service and great selection
Posted out super quick, way exceeded my expectations. Brilliant selection of materials.
Great customer service and always great…
Great customer service and always great quality products
Petershams is always great
Petershams is always great
One of my go To for interesting stock
Always excellent service and great…
Always excellent service and great products thank you
The quality of merchandise is great
The quality of merchandise is great, and is packed with care not just thrown in the box like a few other companies I just wish you all sold flowers made out of feathers have a hard time finding them.
Thanks
It is good in many ways but the flowers…
It is good in many ways but the flowers were not always a good quality, the black feather pompom disintegrated as soon as I started sewing it so I had to order another one.
Always 5 stars for you girls
Always 5 stars for you girls! Next day delivery and fantastic service xxx
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