PILLO1 Reviews 563

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Have been using PILLO1 for the last 10 years!i have bought around 6 pillow in total for my and family members. It is the Only pillow that hold my neck in the right position ( straight) allowing me t... See more

Company replied

Rated 5 out of 5 stars

My husband has had Dr Hall ‘s pillo for a very long time, not allowing for any new fangled alternative. It has finally shown irreparable signs of wear. Didn’t realize they were still available. Just... See more

Rated 5 out of 5 stars

​The original P​illo1 ​f​rom Dr. Hall is amazing! I​t has reduced my tinnitus and ​my neck pain​, my sleep has improved as I no longer toss and turn to get comfortable because it, brilliantly I mi... See more

Company replied

Rated 3 out of 5 stars

I’ve been sleeping on Pillo1 for side sleepers and had to stop. I purchased the original Pillo1 first and found the center cutout was uncomfortable somI contacted the xo,pans to exchange for side sle... See more


Company details

  1. Health and beauty shop
  2. Mattress Shop

About PILLO1

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Renowned spine expert, inventor, author, lecturer and sleep science expert, Dr. Raymond Hall, DC, has created a dream solution with PILLO1. Not only is Dr. Hall’s PILLO1 the world’s first pillow to offer a neck pain relief 30 day money back guarantee, but through an independent study, shown on average to help you fall asleep faster by 18% and increase REM sleep by over 21%! Using three variable densities of Talalay Foam in his patented and handmade design manufactured in the US, Dr. Hall’s PILLO1 also addresses many sleep and health issues. Although there are no medical claims made, customer reviews are showing improvement in neck pain and stiffness, snoring, headaches, alignment troubles as well as sleeping issues. Made in America from naturally-derived, non-toxic materials, PILLO1 strives to be the most eco-friendly, comfortable and luxurious therapeutic pillow in the world today!

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4.7

Excellent

TrustScore 4.5 out of 5

563 reviews

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Rated 2 out of 5 stars

No Relief for Neck Pain

The foam is nice and helps me to be more conscious of my sleeping habits. However, I tried it out for 3 months and felt zero relief for my neck pain. I'd like to suggest this pillow to others, but it's too expensive for how little it does.

2 September 2019
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping! I was hoping it would be better.for side sleeping. The video made it look better with arm under head, but over all its a good pillow.

26 August 2019
Unprompted review
Rated 5 out of 5 stars

Finally, Relief!

I had two cervical spine fusion surgeries about 25 years ago, so I’ve had neck and back pain for a long time. I have purchased many pillows, but still tolerated pain.

Last year, I became bedridden with chronic Lyme Disease and 10 co-infections. My body became extremely tender and Lyme causes extreme neck pain, so I couldn’t tolerate my pillow or three that we purchased. I finally found one that was soft, but my neck is still very unstable and the pillow has been tolerated at best. I constantly try to adjust it, and I couldn’t live without my chiropractor.

Well, my PILLO1 Original Latex arrived today, and I was thrilled by how soft it was! I laid down on it and actually felt my neck muscles beginning to relax, which just doesn’t happen. My muscles are NEVER relaxed because of the infection load my body currently carries. Before I knew it, I woke up three hours later!

I have had bilateral frozen shoulders for 13 months, so my shoulders and trapezius muscles still hurt, but my neck is much better than this morning. I will try to update, but I believe this pillow is going to help the frozen shoulders because they fit perfectly in somewhat under the sides of the pillow. The side sleeping areas are so nice, and my head “cushes” right into them.

I apologize that this review is long, but if you had any idea of the constant, severe pain my body endures, you would understand how over the moon I am to find a pillow that works. I can’t wait to sleep on it tonight!

21 August 2019
Unprompted review
Rated 3 out of 5 stars

I tried the pillo1 for 2 weeks as a…

I tried the pillo1 for 2 weeks as a loaner from my Chiropractor and despite the size which I knew would be different (I purchased a smaller one) the material isn't the same. The product I purchased is a very expensive piece of foam. Not, at all what is advertised. I understand the shape is important but the material used is what shapes to our physical proportions and helps for a more comfortable sleep.

21 August 2019
Unprompted review
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Reply from PILLO1

Hello, We're very sorry that you haven't been satisfied but we believe that there was some sort of mix-up in which pillow you intended to order. We offer two PILLO1 in two very different materials, the Talalay Latex and the Gel Infused Memory Foam. Please call our customer service at 805-371-8883 and we will send you out the same pillow you tested with the sample from your Chiropractor. We take great pride in delivering exactly what we advertise. If there is still questions after speaking with our customer service, please leave your phone number with them and I'll call you personally. Thanks so much for purchasing PILLO1. Best, Dr Raymond Hall, DC

Rated 3 out of 5 stars

I ordered this pillow because my neck…

I ordered this pillow because my neck was killing me. I sleep on my sides. My neck at times is better and other times no change. I am going in for a massage again on my neck. Time will tell. I may call the doctor and see what can he recommend.

19 August 2019
Unprompted review
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Reply from PILLO1

Hi Greg, Sorry to hear that your neck pain comes and goes but hope that PILLO1 helps over time. Please feel free to call my customer service and ask them to grab your number so I can call you and discuss your needs a bit more in depth. 805-371-8883. We'll discuss the various designs and materials and hopefully get you fitted for exactly the right pillow that will fulfill your needs. Thanks for the reply.

Rated 1 out of 5 stars

Hard as a rock

Hard as a rock. Makes my neck feel worse.

15 August 2019
Unprompted review
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Reply from PILLO1

Hi, Please call our customer service at your earliest convenience at 805-371-8883. We will be happy to send you (and exchange) a type of material that fits your needs. A pillow that is too firm is a very unusual response but we will aim to get you the exact right pillow for your needs. We apologize for any inconvenience. Thank you for ordering PILLO1.

Rated 5 out of 5 stars

Love it

Love it. Neck is feeling better!

7 August 2019
Unprompted review
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Reply from PILLO1

We love that you LOVE IT! :) Thanks so much for your review!!!

Rated 4 out of 5 stars

Since sleeping on my Pillo1

Since sleeping on my Pillo1, I have NOT had ANY neck or shoulder pain upon waking. Still trying to get used to sleeping on my back, the little humps are kind of awkward- but so far it is all working out beautifully. :)

5 August 2019
Unprompted review
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Reply from PILLO1

We love that fact that you haven't had ANY neck or shoulder pain since using PILLO1. Thank you for your kind review! Oftentimes, it does take a few weeks for the pillow to break in and perhaps your spine will get used to the perfect support and the pillow may soften a bit over time making it a perfect companion! Sleep well and don't hesitate to call customer support if you might want to discuss further at 805-371-8883. Thanks again and we hope that a 5 star review is imminent! :)

Rated 5 out of 5 stars

Arrived on time

Arrived on time! Pillow is amazing! Better than expected, could not ask for more

26 July 2019
Unprompted review
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Reply from PILLO1

Thank you so much for your incredible review! We LOVE that you're so happy with PILLO1!! Wishing you many nights of incredible sleep!

Rated 5 out of 5 stars

Perfect

Perfect! Best pillow for side sleeper like me. Pricey,but worth it. I was so tired of buying and trying different pillows. Finally found the ONE.

17 July 2019
Unprompted review
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Reply from PILLO1

We love that you are so happy with your new PILLO1!! Thanks for being a part of the PILLO1 family of great pillows and better sleep!! All our best, Dr Hall

Rated 5 out of 5 stars

The pillow does not work for me however…

The pillow does not work for me however is a very good quality return and communication was easy...thank you!!

17 July 2019
Unprompted review
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Reply from PILLO1

Thank you for your 5 star review and sorry to hear that it didn't work for you . By all means, call us (805-371-8883) and let us know if there is any other design that you would prefer and we'll see about exchanging the one you received. You sound extremely kind and we appreciate your review so very much.

Rated 4 out of 5 stars

I waited 9 months to complete this review

I waited 9 months to complete this review to provide my fully tested impressions of the Pillo1. I purchased the Latex version of the original Pillo1 in Oct 2018, so my opinions are related to this specific pillow. In 2014, I had total disc replacement surgery in which a stainless steel Prestige device was surgically implanted between my C6-C7 vertebrae in my neck. While this resolved a painful pinched nerve condition, it created other neck and back pain issues that have caused chronic pain ever since (24/7). As a result, I have had great difficulty reaching REM sleep, much less sleeping through the night. I believed the pillow I used was causal to this condition and hampered sound sleep. I went on a "quest" to find the perfect pillow (and mattress) to resolve some of these issues and have tried 8 different "therapeutic" pillows...each promising superior support to achieve the natural curvature of the neck while you sleep. All failed, even after giving them ample time to break in and me time to adjust (months of use in all cases). This brings me to Pillo1. I read the "hype" by Dr. Hall which sounded eerily familiar with many other ads I'd fallen for in the past...but, there was something different about the construction, materials, and reviews that I read. So, I reluctantly found a nice coupon code to reduce the price of the Latex version (as I value a "cool" pillow and organic materials near my face) and placed my order. From night 1, I knew there was something VERY different about this pillow. It adequately upheld my neck and cradled my head as I slept on my back and the sides worked great when I transitioned to side sleeping (I'm a combo position sleeper). Now that I've used this pillow for 9 months, I can say with great certainty that it contributes to MUCH BETTER SLEEP than I experienced in the 4 years after my surgery using many other 'experimental' pillows. And, 9 months later, the latex construction and cotton pillow encasement has held up pretty well. I greatly prefer the softer Talalay Latex construction over memory foam or the dense/hard Polyurethane foams I've used in the past, but I'd prefer the wedge neck extension to be constructed of the more dense Dunlop Latex, as Dunlop is a bit more firm and allegedly lasts longer. Also, an additional benefit that I didn't expect while sleeping on my back was that the side panels slightly cover my ears allowing for some sound deadening which has been beneficial for me to fall asleep faster. So, why 4 stars and not 5? While this is the very best pillow I've used post-surgery, it could use a couple improvements. First, the latex pillow does soften a bit over time, as you would expect. While this is not a deal-breaker, it is most noticeable with the wedge extension for the cervical contour of your neck, which now requires more adjustment on my part to find the "sweet spot". Also for me, the "well" that cradles your head is not deep enough...I noticed this early on, but it seems to have gotten more pronounced over time (probably because of the neck contour softening). While an insert is included with your Pillo1 to raise your head, there is no way (short of modifying the pillow and voiding the warranty) to lower your head further in the well to ensure your neck is adequately cradled. Although this pillow is not perfect, my final conclusion is that it is undoubtedly the best neck/spine conforming pillow I have ever used. So much so, that I'll undoubtedly be a repeat customer when this one wears out (if it ever does!). I only hope that Dr. Hall reads these reviews to learn how a more customized design (e.g. deeper head well; firmer neck contour) may benefit many customers with neck/spine issues. I hope this review was helpful for those desperately seeking a solution for better neck support and sound sleep.

13 July 2019
Unprompted review
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Reply from PILLO1

We appreciate and THANK YOU for your very thorough review so very much!!! It was so well written and we LOVE that fact that it has helped you with such a complex issue. Thanks for being in the PILLO1 family and we wish you so many great and wonderful nights sleep with less pain and improved life!!! Sincerely, Dr Hall

Rated 4 out of 5 stars

best back and side pillow, just too high sides for me

It is the best pillow on the market, i have tried them all, because of my cervical herniated disc. It is the only one really offering comfort in both back and side sleep. Now, that being said, it is the second one i buy, only because of height problems, and the second one still doesn't fit completely. Sleeping on the back is perfect, but sleeping on the side is always too high. I have bought medium high, in 2015, had to sell it. Bought now the low profile, and it is still too high. The pillo1 is too expense to go on buying when it is just too high, and i live in australia, so the cost of return makes return impossible. And communication with the company isn't smooth: pillo1 doesn't answer my messages just about sending the pillow to australia. I have to buy in the US, and wait for some friend to bring it along. Or buy it through ebay, which prices are much higher. I maybe should try the memory foam version, to get a softer pillow, that could match better my needs, but don't even know how to get it to Australia. I do believe the pillow should be more customisable, as in horizontal sides layer, that you could peel away according to your personal need/height/comfort feel. Each layer could be 1 or 2 cm thick, and doesn't have to go to the bottom but just to the middle of the sides deep. For now i try to cut them myself, but it is hard and not exact, as cutting foam needs professional saw. In any case, it is still the best, in concept and in back sleeping.

13 July 2019
Unprompted review
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Reply from PILLO1

THANK YOU for your very thorough review so very much!!! Very well written and we LOVE that fact that it has helped you. Thanks again for taking the time for such a great review and I wish you so many great and wonderful nights sleep with less pain and improved life!!! All my best, Dr Hall

Rated 4 out of 5 stars

Rushed to try

Perhaps a little early to write a review as was away for a few days when it arrived, so have used it for only two nights.
1st night: Know it did suggest trying only for a couple hours initially, but was bedtime when we returned home to find it had arrived, but wanted to give it a try. So, used it for the entire 7 hour night. Sleep was fair, but had a headache and sore neck in a.m.
2nd night: used pillow again all night——slept very well —-no headache or sore neck.
Pleased with my new adventure with this pillow.

9 July 2019
Unprompted review
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Reply from PILLO1

We appreciate and THANK YOU for your very thorough review so very much!!! Love your day by day recap! Welcome and thank you for being in the PILLO1 family and we wish you so many great and wonderful nights sleep with less pain and improved life!!! Sincerely, Dr Hall

Rated 3 out of 5 stars

Pretty decent pillow

Have been sleeping on it for a couple weeks now. Pretty decent pillow, but still not the the answer to all my pillow needs.

7 July 2019
Unprompted review
Rated 2 out of 5 stars

The Pillo1 was not a good fit for me cervical spine

I have severe arthritis in my cervical spine and problems with lordosis. I had hoped the Pillo1 would allow me to sleep comfortably but it didn't work out for me. I'm a small person and ordered the size small pillow. The rise of memory foam pillow is 4.5 inches in the front. I woke up with two numb hands. The Pillo1 might work great for people but for a small person with serious neck issues it was definitely the wrong solution. I'm working with PIllo1 now to return the pillow.

2 July 2019
Unprompted review

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