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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, most reviewers were let down by their experience overall. Many people expressed significant dissatisfaction with unexpected charges and deductions from their accounts that they did not anticipate or explicitly approve, often after an initial low-cost payment. Customers frequently reported issues with subscriptions, stating they did not intend to subscribe or were unaware of automatic conversions to paid plans. Reviewers also highlighted problems with the pricing, noting discrepancies between advertised costs and actual charges. Many struggled with the refund process, finding it difficult to obtain their money back. Furthermore, the website itself was a source of frustration, with users mentioning a lack of clear information, no unsubscribe options, and difficulties in managing their accounts.

What people talk about most

Payment

Customers consistently report negative experiences related to payment. Many reviewers mention unexpected... See more

Subscription

Reviewers highlight significant dissatisfaction with the subscription process. Many customers report being... See more

Price

Clients share negative opinions on price, consistently reporting unexpected charges. Many reviewers state... See more

Refund

People report negative experiences with refund. Many customers express frustration over the inability to... See more

Website

Customers express strong dissatisfaction with the website, frequently describing it as very poor. Many report... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is the worst platform that someone made. I don’t care about the refund; I just want to unsubscribe my account. Cancel immediately, or else we will report this to the high authority for scamming u... See more

Rated 1 out of 5 stars

I paid 1 peso for the Pixel Cutout service to enhance a photo. It was clearly stated that the payment was only 1 peso, so I paid using my GCash. I did not subscribe to any weekly or monthly plan—I... See more

Rated 1 out of 5 stars

I paid 1 peso for the Pixel Cutout service to enhance a photo. It was clearly stated that the payment was only 1 peso, so I paid using my GCash. I did not subscribe to any weekly or monthly plan—I... See more

Rated 1 out of 5 stars

I was charged without my consent or any prior notice. A ₱1.00 payment for a single edited picture turned into an unauthorized ₱599 charge. There is no accessible option to cancel or request a refund,... See more


Company details

  1. Passport Photo Processor

Written by the company

Remove backgrounds from your images in seconds with the free AI background remover from PixelCutout.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

totally scam

totally scam, their acces my ccout and take money from them, really phising and scam

23 May 2025
Unprompted review
Rated 1 out of 5 stars

PIXELCUTOUT ISSUES HALF OF THE MONEY, THE REST OF THE MONEY WHEN?

On May 15, I was deducted 599 pesos from my gcash without my knowledge. I only saw that pixelcutout managed to take 599 and I don't know how. I reached out to their support team for a refund, after loooong daaays, after bombarding them with multiple emails, I was given half of my money back which was 300. Now I'm currently asking them, when are they the rest of my money, and they haven't emailed back. I really want to get things over with. This is draining the hell out of me. Their support team is incredibly slow in replying. I hope as they are quick on deducting money without consent, they could also be that quick in giving them back. No one wants this kind of service. No one deserves this, and it breaks my heart that a lot of people have already fell this kind of inconvenience.

15 May 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

PLEASE LET US REPORT THIS WEBSITE. SCAM ALERT.. PAY 1 PESO GCASH, THEN YOUR DIGITAL WALLET WILL BE DEDUCTED FOR 299 PESOS OR FOR OTHER CONCERNS DEDUCTION OF 599

THIS IS AUTO DEBIT SCAM, UTOT MODUS.

PLEASE LET US HELP EACH OTHER TO REPORT THIS WEBSITE.

19 May 2025
Unprompted review
Rated 1 out of 5 stars

Follow-Up Review

It said on the website that it’ll take 5-7 business days for the refund, it’s already the eighth day after the sudden deduction from my account. Will you still respond to my emails or will you just keep on scamming people?

11 May 2025
Unprompted review
Rated 1 out of 5 stars

Unexpected ₱599 Charge – Please Issue a Refund

This is what happened: on May 15, I opened a site that claimed to be a background remover for just 1 peso. I didn’t get to use it. Then today, May 17, I was suddenly charged 599 pesos. I was shocked—I had no idea this would happen. Please refund my ₱599.

17 May 2025
Unprompted review
Rated 1 out of 5 stars

Automatic deduction but no purchase made

Initially, they will only ask Php1 every download of the edited photo. However, Pixelcut out automatically deducted Php599 from my account. I didn't subscribe nor purchase anything from them.

15 May 2025
Unprompted review
Rated 1 out of 5 stars

I was charged without my permission or…

I was charged without my permission or any prior notice! Initially, they claimed it was just a ₱1 deduction, but later on, they charged me ₱599 without consent. There is no option to cancel or request a refund. This feels like a scam! They keep deducting money from your account without authorization!

13 May 2025
Unprompted review
Rated 1 out of 5 stars

Same experience with everyone

Same experience with everyone. Paid 1 peso, got charged 299php a day after. Then 599php after a month. I’ve emailed them after the first charge and got a confirmation by email that they have canceled my subscription - WHY AM I BEING CHARGED AGAIN???!! I’ve sent an email to their support team, hope they reply ASAP!!! This is unacceptable!!

13 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam!!!!

They deducted from my account without any permission or any notice!! They said it's just 1 peso but on the latter part they will deduct you 599 pesos!No refund or cancellation button. This is a scam!!! They will continue deducting money from your account!

12 May 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMM

SCAMMM , take my money from DANA APP , digital wallet without my permission , and we cant unlink the subs on the platform , dont ever use this website .. 10000% SCAM becareful they will take all of your cash in your digital wallet when you connect it to the website.

12 May 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! They deduct 599 on my gcash account without my permission. I have contacted already gcash to unlink them on my account.

10 May 2025
Unprompted review
Rated 1 out of 5 stars

They deducted from my account without…

They deducted from my account without any permission or any notice!! They said it's just 1 peso but on the latter part they will deduct you 599 pesos!No refund or cancellation button. This is a scam!!!! They will continue deducting money from your account!!!

10 May 2025
Unprompted review
Rated 1 out of 5 stars

This is a SCAM!!!!

This is a SCAM!!!!

once you use this they will ask you to pay P1 and deduct it from your Gcash account and no output will be produced. After several days this will automatically deduct 599 pesos from your account and the worst part is there is NO refund, and no cancellation of subscription!!! SCAMMMMMM!!!!

8 May 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

I made a payment of 1 peso for what was supposed to be a photo download, but the file was never received. Then, without any prior notification, I was charged 299 pesos the following day. Upon checking their website, I discovered that there were no clear options available to cancel the subscription.

30 April 2025
Unprompted review

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