I spoke to Mike initially to get some information about the advertised holiday that we were interested in. He was very professional, patient and understanding and there wasn’t any pressure put on me... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was a bit apprehensive arranging a trip online with a firm I saw an advert for on Facebook, but Ronald dealt with all queries (there were a few) quickly, professionally and efficiently, catering... See more
On the 15th of November I contacted plus holidays and spoke with a guy called Gary about booking my short stay in Poland.From start to finish it was a breeze with Gary,he listened to everything I need... See more
Company replied
Mike was patient while I dithered . Clear and professional in all our dealings. I changed my mind numerous times . He was so helpful . Got me a great deal . I felt heard and confident dealing with hi... See more
Company details
Written by the company
Our team at Plus Holiday has a over 45 years’s experience in providing the best holidays across the world for less. We specialise in a quick, easy and personalised phone booking service, meaning your dream escape is just a call away. Thanks to our proven track record as a fully bonded a tour operator which sells to customers direct. We do our own contracting contract directly with our hotels, ground handlers and various airline partners, so there's no middleman so we offer the best price to our customers. We arrange high-end holidays or low-cost holidays for all budgets to any worldwide destinations. Be it a city break, tropical beach holiday, escorted trips, all inclusive holiday, worldwide cruises or family getaway, our competitive prices and various holiday types keep customers coming back. We have an extensive range of worldwide holidays to Caribbean, Middle East, Indian Ocean, Far East including USA is unrivalled. If you are looking for a personal touch for your honeymoon or wedding, we have the experience to arrange your bespoke holiday arrangements that match your personalise expectations and style ensuring your special day goes off without a hitch.
Contact info
66 Park Way Ruislip Greater London, HA4 8NR, LONDON, United Kingdom
- 020 3475 3130
- customerservice@plusholiday.co.uk
- plusholiday.co.uk
4.5
Excellent
174 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy customer.
Mike was patient while I dithered . Clear and professional in all our dealings. I changed my mind numerous times . He was so helpful . Got me a great deal . I felt heard and confident dealing with him. I have recommended him and his company already. Thank you for helping an old dear book a holiday.
26 February 2026
Unprompted review
Krakow 4 nights 6 of us
Gary was my agent, very helpful nothing was to much trouble.
Any questions i had they were answered very quickly all in all was very satisfied with the service.looking forward to our trip now. Cheers for sorting it all out Gary.
Kind regards,
Darren clark.
25 February 2026
Unprompted review
Very fast and informative information…
Very fast and informative information about the booking from Mike.
23 February 2026
Unprompted review
Superb fast replies and easy to book
Superb fast replies and easy to book. Ronald kept me updated on anything I asked. Look forward now to our break.
20 February 2026
Unprompted review
Simply booked
Just booked to go to krakow. All details and prices easily laid out. Will definitely use Plus Holidays again.
17 February 2026
Unprompted review
Reply from Plus Holiday
Hi Mandy Rogers,
Thank you for your lovely review. We’re delighted to hear that booking your trip to Krakow was simple and that all the details and prices were clearly laid out.
We truly appreciate your support and look forward to helping you with your future holidays.
Warm regards,
Team Plus Holiday
Brilliant booking experience by Mike…
Brilliant booking experience by Mike and very excited for our city break .
16 February 2026
Unprompted review
Reply from Plus Holiday
Hi Paul Emin-Wright,
Thank you for your great review. We’re delighted to hear that you had a brilliant booking experience with Mike and that you’re excited for your city break.
We truly appreciate you choosing Plus Holiday and hope you have a fantastic trip.
Warm regards,
Team Plus Holiday
Italy break holiday
Mike who I regularly contact for holidays always goes above and beyond to secure a safe and easy transaction for a holiday we choose.
Excellent service and thank him for everything to booking/flights/ ease of mind
13 February 2026
Unprompted review
Reply from Plus Holiday
Hi Anonymous,
Thank you for your wonderful feedback. We’re delighted to hear that Mike consistently goes above and beyond to ensure a safe, smooth, and stress-free booking experience for you.
It’s great to know you value his support with everything from flights to overall peace of mind. We truly appreciate your continued trust in Plus Holiday.
Warm regards,
Team Plus Holiday
Mike is so patient with a very nervous…
Mike is so patient with a very nervous 1st time user or Plusholiday. Up to this point I would highly recommend regarding the support make gave and his attention to detail
9 February 2026
Unprompted review
Reply from Plus Holiday
Hi S I,
Thank you for your kind feedback. We’re pleased to hear that you found our service very good and helpful.
We truly appreciate you choosing Plus Holiday and hope to assist you again in the future.
Warm regards,
Team Plus Holiday
Mike was really a great help sorting…
Mike was really a great help sorting out our booking to Milan.He managed to get the dates we wanted and made everything very easy
31 January 2026
Unprompted review
Reply from Plus Holiday
Hi David Prince,
Thank you so much for your kind feedback. We’re really pleased to hear that Mike was able to help you with your Milan booking and arrange the dates you wanted. We’ll be sure to pass on your appreciation to him.
We truly value your trust in Plus Holiday and look forward to assisting you again in the future.
Warm regards,
Team Plus Holiday
10/10
I saw an advert on social media for a trip I wanted to book and also wanted to tweak a little. Justin fulfilled all my requests.
10/10 from me.
Would definately use Plus Holidays again.
2 February 2026
Unprompted review
Reply from Plus Holiday
Hi Karen,
Thank you for your lovely review. We’re delighted to hear that Justin was able to fulfil all your requests and tailor the trip exactly how you wanted it. Your 10/10 feedback really means a lot to us.
We truly appreciate your support and would be happy to help you again with your next holiday.
Warm regards,
Team Plus Holiday
Quick response from mike
Quick response from mike everything explained well will book again .
2 February 2026
Unprompted review
Reply from Plus Holiday
Hi Sharon Withers,
Thank you for taking the time to share your feedback. We’re glad to hear that Mike responded quickly and explained everything clearly. It’s great to know you’d book with us again.
We really appreciate your support and look forward to helping you plan your next holiday.
Warm regards,
Team Plus Holiday
Holiday booking
Mike was very knowledgeable and a great help in making this booking
31 January 2026
Unprompted review
Reply from Plus Holiday
Hi Mr Bob & Heather Bowen,
Thank you for your kind review. We’re delighted to hear that Mike was knowledgeable and a great help in making your holiday booking. Your feedback means a lot to us.
We really appreciate you choosing Plus Holiday and look forward to assisting you again in the future.
Warm regards,
Team Plus Holiday
Let Down
On 3 November 2025 we booked to go to Krakow with a trip to Auschwitz. We arrived at the airport there was no one to pick us up we waited an hour tried to make contact with Plus Holidays to no avail. Got a taxi which ripped us off. Basically the trip to Auschwitz did not happen as we arrived at the pickup point but no one picked us up to say it was shambolic was an understatement. We therefore booked a trip to Auschwitz ourselves!!! When we left to go to the airport guess what (yes correct) no one picked us up to take us to the airport !!! Again we got a taxi and again ripped off. Have been in touch with Ronald by numerous emails sending him receipts of our taxi fares and admittances to Auschwitz totalling nearly £200 odd which we are seeking to be reimbursed with. Ronald has sent all these to the suppliers but as of 30 January 2026 have heard nothing!!! Ronald is doing all he can but what we experienced is totally unacceptable. Krakow was amazing and will return but shall book elsewhere.
3 November 2025
Unprompted review
Very professional
Very professional, easy to book, looking forward to our few days away
29 January 2026
Unprompted review
Reply from Plus Holiday
Hi Customer,
Thank you for your kind feedback. We’re pleased to hear that you found the booking process professional and easy. We hope you enjoy your upcoming trip.
Thank you for choosing Plus Holiday.
Warm regards,
Team Plus Holiday
Mike at Plusholiday.
I spoke to Mike initially to get some information about the advertised holiday that we were interested in. He was very professional, patient and understanding and there wasn’t any pressure put on me to make any rash purchase. Having talked it over with my Wife I rang Mike back to book the holiday.
Once again he was excellent to deal with.
29 January 2026
Unprompted review
Reply from Plus Holiday
Hi Trevor Marshall,
Thank you for taking the time to share your detailed feedback. We’re really pleased to hear that Mike provided clear information, was patient and professional, and gave you the time you needed to make the right decision without any pressure.
It’s great to know that you felt confident returning to book with him, and we’ll be sure to pass on your kind words.
Thank you for choosing Plus Holiday—we truly appreciate your trust.
Warm regards,
Team Plus Holiday
Reply from Plus Holiday
Hi Joan Berry,
Thank you for your feedback. We’re pleased to hear that Gary was friendly, efficient, and professional while assisting you. Your kind words are greatly appreciated.
Thank you for choosing Plus Holiday.
Warm regards,
Team Plus Holiday
Our Milan 2026 Trip
Our agent from Plus Holidays was Gary.
He was very helpful, informative and responsive from start to finish, offering options prior to booking.
Can strongly recommend Plus Holidays and Gary.
27 January 2026
Unprompted review
Reply from Plus Holiday
Hi Michael Nock,
Thank you for your wonderful review. We’re delighted to hear that Gary was helpful, informative, and responsive throughout your Milan 2026 booking, and that he provided clear options before you confirmed.
Your strong recommendation means a great deal to us. Thank you for choosing Plus Holiday, and we’ll be happy to assist you again in the future.
Warm regards,
Team Plus Holiday
Really efficient and swift booking…
Really efficient and swift booking experience. Detailed and excellent customer service.
24 January 2026
Unprompted review
Reply from Plus Holiday
Hi Jennifer Winters,
Thank you for your kind review. We’re pleased to hear that you had an efficient and swift booking experience and found our customer service detailed and excellent.
We really appreciate you choosing Plus Holiday and look forward to assisting you again.
Warm regards,
Team Plus Holiday
Mike our booking agent
Mike our booking agent. He was amazing in finding our holiday, and booked us quickly and reassuringly.
18 January 2026
Unprompted review
Reply from Plus Holiday
Hi Customer,
Thank you for your lovely feedback. We’re delighted to hear that Mike was amazing in finding your holiday and that the booking process was quick and reassuring.
Thank you for choosing Plus Holiday—we really appreciate your trust.
Warm regards,
Team Plus Holiday
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