Pop Maison Reviews 68

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often describing them as sturdy, well-made, and even better in person than online. Many people also highlight the stylish and modern design of the furniture, noting how it elevates the look of their homes. The customer service team is frequently commended for being responsive, helpful, and providing exceptional support throughout the purchase process, including quick resolutions for any issues. Reviewers also appreciate the fast delivery and careful packaging of their orders. However, some customers experienced issues with the quality of certain tables, specifically mentioning chipping and peeling within days of use. A few people also reported problems with delivery, such as damaged packages or delayed arrivals, although customer support was often quick to address these concerns.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praised the furniture as... See more

Quality

Users describe positive interactions with quality, highlighting that products like dining tables, chairs, and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Order

Reviewers highlight positive aspects of their orders, with many expressing satisfaction with the products... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast delivery times, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got the Khloe Modern Chenille Dining Chairs from Pop Maison, and honestly, they exceeded my expectations! The fabric feels super soft and cozy, the shape is modern but still really comfortable, and... See more

Company replied

Rated 5 out of 5 stars

I ordered the Dwen table and the Mia chairs for my small breakfast nook, and I couldn’t be happier! The table is beautiful- large enough for my little family to comfortably eat at but small enough to... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with my new dining set! The quality is honestly amazing — sturdy, beautifully made, and even better in person. It completely elevated the space and ties everything together perfectly. I’v... See more

Rated 5 out of 5 stars

I absolutely love Pop Maison furniture—it’s modern, stylish, and the quality is excellent. I purchased chairs and a table, and they arrived quickly and were very well packed. Their customer service t... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

68 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent Brand and Style

I have had amazing experiences with all of the products I have from Pop Maison! Dining chairs and table, coffee table, ends tables, bean bag chairs and counter stools. All of them have been excellent quality. They are a wonderful brand to work with.

24 August 2025
Unprompted review
Pop Maison logo

Reply from Pop Maison

Thank you, Laura! We are thrilled to hear that so many of our pieces from dining furniture to accent pieces have found a place in your home. Knowing that each has met your expectations for quality and style is wonderful feedback for our team. Thank you for your continued trust. We will always be here whenever you need us.

Warm regards,
Pop Maison

Rated 5 out of 5 stars

Great customer support and a job well done.

First of all, let me say the quality of the table set is wonderdul...illustrious and sleek with a touch of minimalism. Even better looking in person than as seen online. My first order with Pop Maison was off to a bad start with FedEx losing a whole box (no fault of Pop Maison at all). A representative didn't hesitate to quickly replace it and get another part sent out to me directly and immediately after contacting them. Great customer care! I really do appreciate it. And I'm sure your other customers will too. I'll be purchasing from Pop Maison yet another time in the near future.

7 August 2025
Pop Maison logo

Reply from Pop Maison

Thank you, Derrell! We’re so glad you love the look and quality of your table set, and it’s great to know our team could resolve things quickly for you. We’ll be glad to serve you again anytime.

Warm Regards,
Pop Maison

Rated 5 out of 5 stars

The quality of our table is unmatched

The quality of our table is unmatched. It is absolutely gorgeous. I've seen tables for double the price that don't come close to this one in quality. I can't wait to order more from this brand.

13 August 2025
Unprompted review
Pop Maison logo

Reply from Pop Maison

Thank you, Heather! We’re so pleased you love your table — we’ll keep creating pieces that bring both beauty and lasting quality to your home.

Warm Regards,
Pop Maison

Rated 5 out of 5 stars

I love pop maison

I love pop maison! Their products are great! They’re stylish and durable!

18 December 2024
Unprompted review
Pop Maison logo

Reply from Pop Maison

Thank you, Alma! We are so glad you love Pop Maison — we’ll keep creating pieces that look great and last.

Warm Regards,
Pop Maison

Rated 5 out of 5 stars

Gorgeous Counter Stools

The New York counter stools are modern, gorgeous, extremely sturdy and well-made. They’re comfortable and we love the arm and foot rests. They fit under the counter and we’ve already received compliments. This is my first purchase from Pop MAISON and I couldn’t be happier. The stools shipped immediately. I had forgotten to add the 10% promo discount when I placed the order, so I emailed customer service. I received a kind email back and they credited my card as soon as the stools were delivered. Excellent customer service and high quality product! Thank you Pop MAISON!

2 August 2025
Pop Maison logo

Reply from Pop Maison

Thank you, Kathleen! We’re delighted you love your New York counter stools and appreciate your kind words about our service.

Warm Regards,
Pop Maison

Rated 5 out of 5 stars

These boucle chairs are even prettier…

These boucle chairs are even prettier in person - the fabric feels luxurious but is actually easy to clean (tested with coffee spills already!). The curved back is super supportive for long dinners. My best home purchase this year!

2 May 2025
Unprompted review
Rated 5 out of 5 stars

I wanted to reach out and express my…

I wanted to reach out and express my sincere gratitude for the wonderful furniture I recently purchased from your store. The quality and design exceeded my expectations, and it has brought a fresh, stylish vibe to my home. I am delighted with both the product and the fantastic service I received. Thank you for making my shopping experience so enjoyable!

5 November 2024
Unprompted review

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