PRESS Healthfoods Reviews 2,476

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 347 reviews, reviewers had a great experience with this company. Many customers consistently praise the products, highlighting their delicious flavors and high quality, which often lead to positive health outcomes like reduced cravings, increased vegetable intake, and weight loss. The delivery service is frequently noted for being fast, efficient, and reliable, with items arriving on time and well-packaged. People also commend the exceptional customer service, describing it as super responsive and helpful in resolving issues promptly. However, some customers also mentioned issues with their orders, such as missing items or receiving incorrect products, which occasionally required multiple attempts to rectify. A few other people also felt that the taste of some juices was unpleasant or that the sugar content was higher than expected.

What people talk about most

Product

Consumers generally report positive experiences with the products, praising the delicious and fresh taste of... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the fresh, tasty, and well-balanced... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast, efficient, and... See more

Order

People report ambiguous experiences with order, with many expressing satisfaction with the ordering process,... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried the Press two day juice and soup cleanse and honestly, it really helped calm my cravings and made me feel so much better overall. After that, I went straight into the classic meal bundle, wh... See more

Company replied

Rated 5 out of 5 stars

The meals/soups/smoothies are honestly amazing and every flavour is delicious. It makes having a healthy meal or snack so much easier whilst still being able to enjoy tasty food! The website also ma... See more

Company replied

Rated 5 out of 5 stars

I’m super picky so did not think I would ever be the kind of person to love these cleanses but they’re so good and I come back all the time. Sure the green ones aren’t everyone’s cup of tea but if you... See more

Company replied

Rated 5 out of 5 stars

The original master of juice cleanses! Have been buying their products for years and their juices are high quality and fresh. Disappointed that they stopped the Milk Ranges (Almond milk with salt) and... See more

Company replied


Company details

  1. #5 of 7 best companies in Juice bar
  2. #189 of 234 best companies in Fitness and nutrition

Written by the company

Natural nutrition made easy. PRESS are dedicated to delivering the finest cold pressed juices, detox juice cleanses and healthy meal plans UK wide. Offering quality nutrition to help people live happier, more balanced lives.


Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Really impressed by the quality for a ready meal

Ordered the a selection of the soups and meals to keep for easy dinner options. It's great none of the products have got any nasty ingredients in. Very impressed by the quality of the meals I've tried (chicken cazuela & tofu stir fry). Looking forward to trying the rest of the meals and soups.

27 May 2026
Unprompted review
Rated 1 out of 5 stars

Wrong order

Ordered the 2 week meal plan of soups, juices, snacks and meals and have had 7 green juices and some almonds delivered… poor!

26 May 2026
Unprompted review
Rated 2 out of 5 stars

Some of the advertised juices were…

Some of the advertised juices were missing from the 3 day cleanse pack. Multiple emails to customer services went unanswered. Plus, the juices are fairly basic, several of them were largely apple juice. I would not recommend this company or product.

17 February 2026
PRESS Healthfoods logo

Reply from PRESS Healthfoods

Hi Rebecca,

Thank you for taking the time to share your feedback, and I'm really sorry for the experience you've had. Missing juices and unanswered emails are absolutely not the standard we hold ourselves to.

I've since been in touch directly and we're getting a full replacement cleanse out to you, so you can experience it as intended. We're also looking into how your original emails were missed on our end so we can make sure it doesn't happen again.

Thanks again for flagging this, and I hope the replacement does the cleanse justice.

The PRESS Team

Rated 1 out of 5 stars

So upset

So upset. I ordered a 5 day cleanse which was due to deliver on Friday last week, ready to start with a friend today (Monday). On Friday, only half the cleanse was delivered, but not even one full day, just multiple versions of the same juices. I spoke to customer services and they sent out a full replacement to arrive today (Monday) before midday. It is now 12:16, nothing has been delivered and DHL are saying they don't have the boxes. Not only have I wasted time preparing for the cleanse, but I've also been massively let down a friend. I am now seeking a full refund from Press, but so far have had no response to that request. Absolutely unacceptable.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is great

Customer service is great! Enjoy the meals as well though wish it was easier to update choices in the subscription and receive a reminder a couple of days before hand.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service


Excellent customer service! Shopify had automatically selected an old address and I only realised after placing the order. Press were amazing - even though it was completely my error, they sorted everything out quickly and made sure it was delivered to my correct address with no hassle at all.

Truly outstanding service, and the juices are the best too! Thank you 🤩

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

I have done PRESS juice cleanses before, and I really rate them!
This time around I did have an issue with my delivery but the team were quick to respond and support in a resolution for my order.
I remain a loyal customer, it is all about how companies deal with these issues when they arise.

8 April 2026
Unprompted review
Rated 3 out of 5 stars

Food good but if you need to flex any…

Food good but if you need to flex any part of plans it all goes wrong .
Customer service do reply but all e mail no phone contact . Advised by customer service what discount codes to use and then when sent proof of not working advised me it was sent to be checked , they close the ticket ! I order a separate plan but am then told I can’t pay to add more items as not on p plan ( the one the codes don’t work for )
Then my Friday delivery was moved from press side to Tuesday and they were billing for another delivery two days later ! I advised I was going to stop ordering as all admin mess not worth it when many good meal delivery companies.
They said ok ! Then today I get notification of an order en route!!

But lots of e mails saying my issues been resolved, and tickets closed !

Please sort out your admin and customer journey as in months I used you , I seen big decline .

1 April 2026
Unprompted review
Rated 3 out of 5 stars

why is everything so gross..

I did the juice cleanse a few years ago and I genuinely enjoyed it. This time I chose the 3 day meal plan, after a particlualry food heavy holiday I wanted a reset, and sometimes I find it easier to go all in than trying to figure out a diet for myself. the price is decent when you get the first time discount and the delivery and packaging was fine.

one thing to note: those microwaveable steam packs.... christ. you cannot open them. you CANNOT! the film will not peel off. ever. I wanted to dicreetely eat my weird green soup in the office and I had to go and beg the cafe for a knife which they are not allowed to hand out so soon the entire bloody workplace was involved in my weird diet choices. not fun. and messy.

16 March 2026
PRESS Healthfoods logo

Reply from PRESS Healthfoods

Hi Susanne,

Thank you for sharing your feedback, we’re really glad to hear you enjoyed the juice cleanse previously and found the 3-day meal plan helpful as a reset after your holiday.

We’re very sorry to hear about your experience with the Soup packaging . That definitely doesn’t sound like the experience we aim for here at PRESS!

Your feedback on the packaging is incredibly valuable, and we’ll be sure to pass this directly on to our product team for review.

If you have any queries please do reach out at hello@press-london.com and we will be happy to help!

Kind regards,

Molly
TeamPRESS

Rated 1 out of 5 stars

Delivery not made on correct day so the…

Delivery not made on correct day so the juice went back to depot and was left out the fridge for nearly 2 days and went bad. Never received a phone call to check if I was in which would have helped

18 March 2026
PRESS Healthfoods logo

Reply from PRESS Healthfoods

Hi Kate,

Thank you for sharing your feedback, we are so sorry to hear that there was a courier delay with your order. This is not the experience we strive for here at PRESS!

I will pop you an email today and we will be more than happy to get this re-arranged for a date of your choice.

Kind regards,

Molly
TeamPRESS

Rated 5 out of 5 stars

Simplicity in a box

So easy thank you, all the bloat has gone.

The whole experience was like being on a Retreat and the soups are absolutely delicious, especially the 1pm one! It is set up so well that the first day I forgot to have the last smoothie! I was grateful by Sunday as I was by then a tad peckish!

Having completed my 3 days I woke up this morning feeling like a new person. The marketing is all true! And as a bonus, my bloat having gone, means I can easily wear my entire wardrobe, 3 days was all it took. I plan to repeat this once a month, keep myself on track. Self care. So important. x

18 March 2026
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Reply from PRESS Healthfoods

Hi Hazel,

Thank you for sharing your great 5* review!

We are pleased to hear that you are loving your PRESS Juices and feel less bloated!

If you ever need any recommendations please do reach out and we will be happy to help!

Kind regards,

Molly
TeamPRESS

Rated 2 out of 5 stars

Tried to order a one off and was…

Tried to order a one off and was automatically signed up for weekly repeat order

20 March 2026
PRESS Healthfoods logo

Reply from PRESS Healthfoods

Hi Graham,

Thank you for sharing your feedback, I am so sorry to hear this!

There are two options on the website when selecting a Cleanse or item, one is for a one time purchase and the other for a subscription with a saving.

If you have any queries please reach out to hello@press-london.com and we will be happy to help!

Kind regards,

Molly
TeamPRESS

Rated 5 out of 5 stars

Easy to order and fast free delivery

Easy to order and fast free delivery. I went for the three day cleanse option. I’m not a fruit person and was pleasantly surprised how the Drinks tasted.

17 March 2026
PRESS Healthfoods logo

Reply from PRESS Healthfoods

Hi Audrey,

Thank you for sharing your wonderful 5* review!

We are so pleased to hear that you found the order process easy and you are loving your 3 Day Juice Cleanse!

Kind regards,

Molly
TeamPRESS

Rated 5 out of 5 stars

I love PRESS

I love PRESS, honestly the customer service is amazing, always speedy delivery and they produce results with their products!

You can tell this is a company that is passionate about their products. I will continue to order from them as much as I can.

19 March 2026
PRESS Healthfoods logo

Reply from PRESS Healthfoods

Hi Molly,

Thank you so much for sharing your wonderful 5* review!

We are so pleased to hear that you received amazing customer service and your order arrived fast!

We hope you are enjoying your PRESS juices, if you ever need any recommendations please do reach out and we will be happy to help!

Kind regards,

Molly
TeamPRESS

Rated 5 out of 5 stars

Got the 3 day juice cleanse!

Got the 3 day juice cleanse!! Love the juices, delicious!

15 March 2026
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Reply from PRESS Healthfoods

Hi Cathy,

Thank you so much for sharing your 5* review!

We are pleased to hear that you are loving your PRESS 3 Day Juice Cleanse.

If you ever need any recommendations please do reach out to the team and we will be happy to help! }

Kind regards,

Molly
TeamPRESS

Rated 5 out of 5 stars

Best Juice Cleanse in London

Excellent customer service and top notch product ingredients. Overall 10/10 experience

15 March 2026
PRESS Healthfoods logo

Reply from PRESS Healthfoods

Hi Austin,

Thank you so much for sharing your great 5* review!

We are so pleased to hear that you received excellent customer service and hope you love the Intermediate Juice Cleanse!

Kind regards,

Molly
TeamPRESS

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