Pride Car Shipping Reviews 1,883

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 431 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and kindness, making the process smooth and stress-free. The service provided is frequently described as high-quality, efficient, and reliable, with many people noting that vehicles arrived on time or even ahead of schedule. Reviewers also highlight the exceptional customer service, appreciating the clear communication and prompt responses to their questions and requests. However, some people mentioned issues with pricing, where initial quotes were significantly lower than the final cost, leading to unexpected increases and a feeling of being misled. A few other people also felt that communication was poor, with unreturned calls and conflicting information regarding pickup times and driver availability.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, with many reviewers expressing satisfaction and a strong... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that everything was detailed... See more

Price

Clients share ambiguous opinions on price, with some reviewers reporting satisfaction with agreed-upon prices... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the professional and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had my son and his girlfriend’s cars moved from Minnesota to Utah on short notice! Stacy Clark from Pride Car Shipping was quick to find us a driver, get the delivery scheduled when we needed it... See more

Rated 5 out of 5 stars

My experience with Pride Car Shipping was really great! Kyle was very thorough and knowledgeable about what I needed in transporting my son’s vehicle. He communicated with me very often and was always... See more

Rated 5 out of 5 stars

It was our first time working with them, and everything went smoothly. A great-quality company with a professional team. Special thanks to IREN MOLNAR for her kindness and high level of profession... See more

Rated 5 out of 5 stars

I have used Kyle from Pride Car shipping twice now, and his service has been exceptional. He truly cares for his clients, he remembered me even after two years from the first time, and again provided... See more


Company details

  1. Transportation service

Written by the company

Our Pride Team has successfully been in the transportation industry for more than five years while working in different broker companies on the market. We took their strongest sides into consideration, worked on the weakest ones and turned them into our advantages. So we are proud to say that we are ready to provide you with the best service out there!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 52% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Jessica Miller

Jessica Miller was an outstanding, informative, and friendly representative of this company. She is an asset for the industry. The company got our vehicle to the proper destination in record time, without.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Call Jennifer Keeler , Pride Car Shipping for your car shipping needs

I will say when it comes to shipping a car anywhere it’s kinda stressful. I had numerous companies and brokers promising and not coming through, then I was contacted by Jennifer Keeler from Pride Car shipping and felt immediately a difference. I explained to Jennifer what I needed and She came through found a great driver for me !!!! Car was delivered and the driver was top notch! Thank you for Jennifer Keeler Pride car Shipping! I will always call her first for any shipping needs ! Thanks Jennifer ! 🇺🇸

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, and a real pleasure to collaborate with. Special thanks to Selena — truly appreciate the support and professionalism. Highly recommend!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

This is my second positive experience…

This is my second positive experience with Jessica and Pride Car Shipping.
Everything went smoothly with no surprises. I feel secure in their ability to get me the best price with competent transporter services . I will use them again and recommend them highly.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Jessica found me a driver quickly and I was able to deliver my vehicle next day after pickup from MD to OH. Would highly recommend!

10 February 2026
Unprompted review
Rated 1 out of 5 stars

ZERO STARS

ZERO STARS. I was quoted and had agreed on enclosed transport with multiple verbal assurances for a next day pick-up. The next day the price tripled to $3600 for enclosed transport and pick up was in 5-6 business days. Only open transport was available for this day at higher than the original closed transport price and with 1/4th of the promised insurance coverage. I agreed to avoid losing part of my deposit and with Jennifer guarantying same day pick up (she assured multiple times of this). No driver showed up, a call from a manager as requested was not received.

To add insult and calling to question the security of the company's communication/dispatch system, a random tow truck showed up to pick up my vehicle with hopes of stealing it (or did Pride Car Shipping send the tow truck themselves ?????)

16 February 2026
Unprompted review
Pride Car Shipping logo

Reply from Pride Car Shipping

Hello J L,

We’re sorry to hear about the frustration and confusion you experienced during your shipment. As a broker, we rely on independent carriers, and availability for enclosed transport can be limited, which may lead to changes in both pricing and pickup timing depending on market conditions. All carriers we work with are required to meet proper insurance standards.

We also apologize if there was a lack of follow-up communication, as this is not the level of service we aim to provide. However, Pride Car Shipping does not have any association with theft or unsafe practices. We have a long history of satisfied customers and take our reputation seriously, always prioritizing the safety and security of every vehicle we handle.

Regarding your specific situation, no one attempted to steal your vehicle. The driver who arrived was a legitimate carrier; however, due to space limitations, they were unable to load your vehicle onto the trailer. Additionally, since the alternative option was declined by you, so we were unable to proceed further with scheduling.

We would appreciate the opportunity to review your case and provide clarification directly. Please contact our customer relations manager at mia.jones@pridecarshipping.com, so we can assist you further.

Best regards,
Customer Relations Manager
Pride Car Shipping

Rated 5 out of 5 stars

Easy smooth process

Easy smooth process. Pricing was adequate for the transport. Communication was constant, pick up and delivery both were as planned/scheduled. Would use again.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Jessica Miller helped me with pride car…

Jessica Miller helped me with pride car shipping. She did an excellent job to help facilitate getting my car from Connecticut to Colorado Springs. even when the truck carrying my car had truck problems, I was able to call her day and night and she would contact the dispatcher and keep me aware of where my car was.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Pride Car Shipping

Daniel Alar and his assistance Julie Hill was great to work with. Upon my call with Daniel, Daniel was very pleasants and thorough about how car transport works since this was my first time transporting my son's car and I really needed to have it within one day time frame from Denver to Austin. His communication was great, he updated me constantly. The driver that pick up the car was also very nice, delivery was awesome. Quote price did not change once the car arrived. I will definitely use Pride Car Shipping again if the need arises or will tell my friends if they ever needed. Daniel Alar #(302)666-0158

30 January 2026
Unprompted review
Rated 2 out of 5 stars

I booked with Jennifer

I booked with Jennifer. She seemed very nice. I had all the paperwork on Tuesday. The automated texts were good, but every day was the same. "We're assigning a carrier." Then on Friday, she informed me it was going to cost more money. It went from 750 to 1200, which is what a lot of people complained about in their reviews. So, trust the reviews.

14 February 2026
Unprompted review
Pride Car Shipping logo

Reply from Pride Car Shipping

Hello Rich,

Thank you for your feedback. We’re glad to hear that your initial interaction with Jennifer and the onboarding process went smoothly, but we’re sorry for the frustration caused by the pricing change and repeated updates without clear progress. We understand how disappointing it is when expectations around timing and cost are not met.

As a broker, we depend on carriers whose rates are influenced by current market conditions, availability, and route demand. Because of this, initial quotes are estimates and can change, sometimes significantly. That said, we acknowledge that clearer communication around these possibilities is important, and we apologize if this was not explained in a way that set the right expectations.

We take feedback like yours seriously and use it to improve both our communication and overall customer experience.

We’d be glad to go over your order in detail and provide more context. Please feel free to get in touch with our customer relations manager at mia.jones@pridecarshipping.com

Best regards,
Customer Relations Manager
Pride Car Shipping

Rated 5 out of 5 stars

Car transport

Jessica Miller assisted us through the entire process and what seemed like an impossible situation was made easy!

7 February 2026
Unprompted review

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