This company has been an absolute nightmare to deal with. I paid for an item that never arrived, and they’ve done nothing but dodge responsibility ever since. No product, no refund, and no real cust... See more
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This company is a rip off. I placed an order for jeans for a Christmas gift in November 2025. After numerous unanswered emails regarding shipment I requested a refund. After 5 months, numerous emai... See more
I ordered something in December 2025. It was supposed to come in December. It never did. In January they said it would be shipping soon, and the delay was due to tariffs. It is now the beginning of Ma... See more
Bought 2 pieces of jewellery, jeans and outerwear. First off the jewellery seemed great quality and looks-wise, however I am yet to see its longevity. Black Jeans are perfect but the poc... See more
Company replied
Company details
Written by the company
Shop men's clothing - jackets, baggy jeans, sweaters, pleated pants, tops, knitwear designed in Asia.
Contact info
12224 BEL RED RD NE, UNIT 265, 98009, Bellevue, United States
- support@realtakai.com
- realtakai.com
Breach of guidelines
One of my favorite place to shop
Everything fits perfectly. Considering everything coming from China, my items came in a timely manner and the quality of the items are great. Will be buying more soon.
Five Stars
I really enjoyed my experience shopping with RealTakai :). All of the products were really cute and when I received my order it was great quality. I also feel like those behind the scenes are really passionate and put a lot of work into the experience which I appreciate. Love the brand overall and will be shopping here again
Son loves his items
Son loves his items, wants to order more very happy 😊
Thank you
It’s my first time ordering from Realtakai and I’m so happy with the experience the quality of the clothes was perfect i really loved what i got thank you so much keep up doing your good work
High quality product worth the wait
Shipment took a long time but it was a Black Friday order and they emailed to inform there would be a delay. Beautiful product happy with the quality
Ho ho ho, Merry Christmas!
thank you so much for having a helpful customer service and willing to help customers like us! Definitely will get some pieces from you guys soon!
Really good quality and ships fast
Waited a whole 2 months and then when i…
Waited a whole 2 months and then when i get the order everything is not what I ordered didnt even get the ring i wanted lol n nothing was the same size

Reply from REALTAKAI
Very Pleased and Awesome Quality ^^
Really good quality if I’m being honest, the stitch work is too clean and the puffer I ordered did take a while however I believe it’s totally worth the wait. GLAD I purchased the puffer. It’s also super comfy I can literally use it as a blanket 😭 will be buying more from this brand <3
Will not buy from here again.
Product is good, but delivery is very long. It took about a month. Exchange/return is impossible. Emailed and followed instructions per their website. Sent picture as requested. No one returned my exchange request. Just went silent. But I continue to get promotion emails and asking to do a review. I tried to avoid it and give them time. BUT here we are. I will not buy from Realtakai again.

Reply from REALTAKAI
The clothing Item I ordered was not…
The clothing Item I ordered was not true to size what so ever and prior to purchasing I made sure to read previous reviews to see whether the item was a true fit, small or ran big.

Reply from REALTAKAI
Great quality fashion
Received all my clothes super fast and the quality is great! My favorite pieces of clothing are from this site.
Took too long
Took too long. I had to email them because it seemed like they forgot about it

Reply from REALTAKAI
Been over a month and haven’t received…
Been over a month and haven’t received item yet

Reply from REALTAKAI
can’t say much since i have not…
can’t say much since i have not received my items yet. now approaching 2 weeks past expected delivery date

Reply from REALTAKAI
Hole in my t-shirt
My t-shirt that i bought came with a hole on it, size of a straw hole. Very disappointed there was a hole to my new shirt i ordered.

Reply from REALTAKAI
Always good experience with Realtakai…
Always good experience with Realtakai good quality and sizing. Love the sweaters and shirt materials. I got 2 of the same “staff only” shirts and just alternate between the two LOL.
Shipment and delivery system very slow
Shipment and delivery system very slow. Unable to find tracking numbers. Package not received after over a month.
Quality of goods is high, if you’re prepared to wait a while for the clothes then it’s a good brand.
Too small and couldn’t return pants
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